Ratings based on 1,311 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Smoke filled room

Posted Apr 29, 2015
We were given a smokey smelling room. I understand that this may happen sometimes, but I was disappointed that they staff took so long to resolve the problem, at least 25 minutes. We were tired and wanting to get settled in so bad. Also, they said they would said the engineer up, without explaining why, which made us feel like they just didn't believe us. After waiting for some time he came up and said "yes it smells horribly like smoke". After a long inconvenience we were finally given a clean room with no apologies....
4 out of 5
by A verified traveler

Fine hotel

Posted Apr 27, 2015
Cons: There was no microwave to be found- anywhere. I
I picked this hotel out of necessity- not much else was available the weekend I needed to visit Santa Rosa. It was a nice hotel. Pet friendly, which was great! I have food allergies and need to bring my own food, and there was NO microwave in the hotel for guests to use. Anywhere. That was not good. My husband had to take my food to the nearest gas station to heat up my food. The pool was out of order when we went, but they did send us to the country club nearby. That was a nice accommodation. The staff was friendly, the room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015
Cons: Better lighting options.
Very nice hotel. Close to everything. Room was complete with in room k - cup french roast coffee. Very clean!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to freeway -easy on easy off

Posted Apr 20, 2015
Pros: close to freeway and our room felt roomy. The pillows were PERFECT!
Hotel was fine the pool and spa were being renovated at the time of our visit which we were unaware of but we booked through Expedia so that was probably why we weren't informed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Mateo CA

Nice hotel close to Wells Fargo Center

Posted Apr 10, 2015
Pros: Excellent customer service.
We were looking for an overnight stay near the Wells Fargo Center for the Arts (late night concert), this is the right place. Excellent customer service from check in, in the lounge, in the restaurant and the next day when checking out. Will easily stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Anaheim, CA

Comfortable Hotel

Posted Apr 9, 2015
Good value for money. Comfortable bed, very nice room, close to freeway, attentive staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sunnyvale, ca

Nice quiet hotel near 101

Posted Apr 4, 2015
The hotel was a little closer to the freeway than I expected, but we stayed on the first floor and thanks to the pretty hedge around the building, it was very quiet. Great breakfast -- eggs Florentine was my choice.
4 out of 5
by A verified travelerfrom b

Ok...

Posted Apr 2, 2015
It's a nice place. I wouldn't stay there again. It just wasn't comfortable and there are different colors everywhere.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

convenient location

Posted Mar 26, 2015
wonderful beds. big rooms. nicely kept up. friendly staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Good night stay in Santa Rosa

Posted Mar 24, 2015
Pros: Convenient to the Wells Fargo Center where we had show tickets that evening and a large room for the money.
Cons: The hotel was fine. The only issue that I saw was a free wine tasting for the guests but the bartender failed to show-up to work.
Location: Wells Fargo Center. Charles Schultz (Peanuts fame) museum and Snoopy's Home Ice skating rink. Shopping, food, etc., nearby.
The hotel exterior didn't look like much but the room was recently renovated and the buildings were clean and the staff was friendly.