Deluxe Mobile Home | Hypo-allergenic bedding, pillowtop beds, individually decorated

Reviews of Metro Hotel and Cafe

3 out of 5
Metro Hotel and Cafe
508 Petaluma Blvd S, Petaluma, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 928 reviews" "
Rating 8 - Good. 249 out of 928 reviews" "
Rating 6 - Okay. 65 out of 928 reviews" "
Rating 4 - Poor. 31 out of 928 reviews" "
Rating 2 - Terrible. 15 out of 928 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place! Such a classy yet funky experience! Very unique experience! Will definitely stay again!
Stayed 1 night in Feb 2024
Response from Marie (Owner) on Mar 19, 2024
Thank you!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Lots of love put into this place. Very memorable! Wish there were gluten free crepe options for breakfast but the coffee was good.
Stayed 1 night in Mar 2024
Response from marie, owner on Mar 18, 2024
Thank you

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2024
Response from Marie, owner on Mar 10, 2024
thank you

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay & the staff was very welcoming. They accommodated my after hours arrival as the night manager was very friendly. He met me in the lobby & assisted me to my room. They also granted me an extra 30 min after check out which I appreciated. If in the area again I will definitely stay here. I can't recall the night managers name but he went above & beyond providing exceptional service. Thank you again
Stayed 1 night in Feb 2024
Response from marie, owner on Mar 2, 2024
thank you

10/10 Excellent

Leah

Perfect experience for our family. Absolutely loved it!
Stayed 1 night in Feb 2024
Response from marie, owner on Mar 2, 2024
thank you

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a cute, creative French theme. Lots of care was taken to make it feel French from breakfast crepes and a French radio station to French signs. I loved it and would definitely return.
Stayed 1 night in Jan 2024
Response from marie, owner on Jan 23, 2024
thank you

10/10 Excellent

Laura

Business traveler
Stayed 2 nights in Jan 2024
Response from marie, owner on Jan 21, 2024
thank you

10/10 Excellent

Bob

Traveled with partner
Liked: Amenities
Great location for a unique property. Check in was easy & enjoyable.
Stayed 1 night in Jan 2024
Response from marie, owner on Jan 21, 2024
thank you

10/10 Excellent

Edmund, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Charming boutique-style hotel. Decorated with eclectic items and fun at Christmas.
Stayed 2 nights in Jan 2024
Response from Marie on Jan 10, 2024
Thank you! Marie (owner)

10/10 Excellent

Gretchen

Stayed 2 nights in Dec 2023
Response from Marie on Jan 10, 2024
Best guest, Marie (owner)

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to great restaurants.
Stayed 1 night in Dec 2023
Response from marie, owner on Dec 10, 2023
Thank you

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from marie, owner on Dec 10, 2023
Thank you

10/10 Excellent

Mike

Stayed 3 nights in Nov 2023
Response from Marie on Jan 10, 2024
Thank you for staying, Marie (owner)

10/10 Excellent

Jin Hang

Stayed 1 night in Nov 2023
Response from marie, owner on Dec 10, 2023
Thank you

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay!! The staff is so over the top kind, and we really enjoyed our time!
Stayed 1 night in Nov 2023
Response from marie, owner on Dec 10, 2023
Thank you

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun night
Very fun accommodations. We stayed in one of the airstreams . Love the decor. French under tones. Location was walkable to historic downtown.
Stayed 1 night in Oct 2023
Response from marie, owner on Nov 3, 2023
thank you

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from marie, owner on Oct 30, 2023
thank you

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from marie, owner on Oct 18, 2023
thank you

8/10 Good

Lisa

Liked: Cleanliness
Inside decor charming.
Stayed 2 nights in Oct 2023
Response from marie, owner on Oct 13, 2023
thank you

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
A+ for Effort & Creatively!
This is worth a stay. Totally charming with a large dose of quirkiness. There was a surprise around every corner. I stayed in the Bambi trailer and it is totally unique - great bed and bedding, good kitchen amenities, table with padded bench seating, and a tiny (but functional) bathroom. There is also a delightful outdoor area with bistro seating and flamingos. I must mention that the cafe area with indoor and outdoor seating was a lovely place for my breakfast of crepes and coffee. Although entire place was a bit rickety, and undergoing some restoration construction, it was entirely enjoyable and I would stay there again.
Bambi trailer.
Cafe indoor seating with a peek outdoors.
Cafe bar.
Stayed 1 night in Sep 2023
Response from marie, owner on Oct 13, 2023
thank you

8/10 Good

Cheryl

Stayed 1 night in Sep 2023
Response from marie,owner on Oct 30, 2023
thank you

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from marie, owner on Oct 13, 2023
thank you

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from marie, owner on Oct 13, 2023
thank you

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from marie, owner on Oct 13, 2023
thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from marie, owner on Aug 27, 2023
Thank you.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly,the bed was comfy, and I do like crepes.
Stayed 2 nights in Aug 2023
Response from marie, owner on Aug 15, 2023
thank you

10/10 Excellent

Laureen

Traveled with partner
Liked: Amenities
Lovely boutique hotel, centrally located.
Stayed 2 nights in Aug 2023
Response from marie, owner on Aug 15, 2023
thank you

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
I was here for work, and the Metro was a convenient short walk to the office, as well as to local dining options. Downtown center was nearby, but I didn't have time to explore. Nice parks nearby too. I particularly liked the outdoor sitting areas for each room, and for group gatherings.
Stayed 4 nights in Aug 2023
Response from marie, owner on Aug 15, 2023
thank you

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel!! I will stay here every time I go to Petaluma. I may even go to Petaluma simply to stay here. Visually, it is one of the most gorgeous and charming places I have ever seen - vintage eclectic Parisian, shabby chic done beautifully. I loved the cafe, it is 24 hours, communal amenities, and in the morning when you go for coffee or crepes, you get to mingle with the other guests. Such a friendly way to welcome the day. Metro is a gem, nothing could be better.
Stayed 3 nights in Aug 2023
Response from marie, owner on Aug 8, 2023
best review ever

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet.
Stayed 1 night in Aug 2023
Response from marie, owner on Aug 7, 2023
thank you

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Very Parisian, nice crepe breakfast
Stayed 1 night in Jul 2023
Response from Marie, owner on Jul 30, 2023
Thank you.

8/10 Good

Shirley, McKinleyville

Traveled with partner
Liked: Cleanliness, staff & service
The Metro Hotel was a charming and convenient spot to stay in Petaluma. The owners and staff were very friendly and easy to approach - we appreciated all of them. We stayed in one of the Air Streams; an interesting thing to do, at least one time! It was really too small even for 2 of us, with a leaky shower. This will not stop us from future visits, we'll just book an actual room in the hotel. The French breakfast area was charming, with good crepes. We would recommend this hotel.
Stayed 2 nights in Jul 2023
Response from marie, owner on Jul 25, 2023
thank you

10/10 Excellent

Jiyoung

Stayed 1 night in Jul 2023
Response from marie, owner on Jul 25, 2023
thank you

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Metro Hotel was such a cute place for a vacation. The decor is unique and gives the feeling of staying in Europe. The location was walking distance to dining, entertainment, and shops. We will definitely stay here in the future.
Stayed 2 nights in Jul 2023
Response from Marie (Owner) on Jul 13, 2023
Best guest ever!

8/10 Good

Clifford

Stayed 1 night in Jul 2023
Response from Marie, owner on Jul 30, 2023
Thank you.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from marie, owner on Jul 25, 2023
thank you

10/10 Excellent

Marissa

Stayed 1 night in Jul 2023
Response from marie, owner on Jul 25, 2023
thank you

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Metro Hotel- our 2nd time here. So unique and quaint in downtown Petaluma!
Stayed 2 nights in Jun 2023
Response from owner, marie on Jun 29, 2023
thank you,

8/10 Good

Karen

Stayed 1 night in Jun 2023
Response from marie, owner on Jun 29, 2023
thank you

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most charming botiqure hotel in which I've stayed. A surprise at every turn. From covered off street parking, bright cheerful rooms. friendly and helpful staff, quiet and close to downtown, to many special touches: very nice linens and exceptionally made bed, handwritten personal notes, vintage art and furniture, a welcoming cafe to greet you in the morning. Don't miss this one. This is a hotel dedicated to your pleasure.
Stayed 1 night in Jun 2023
Response from Marie on Jun 21, 2023
Thank you for your kind words. We appreciate you and your business

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was simple. The room/air stream that we reserved was not available; but we did get an amazing room and comped a couple of things. They were very apologetic about the change. Amazing customer service
Stayed 1 night in Jun 2023
Response from Marie on Jun 21, 2023
Thank you for your review.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great boutique hotel, just a great experience.
Stayed 1 night in Jun 2023
Response from Metro Staff on Jun 13, 2023
Thank you !

10/10 Excellent

Anthony

Stayed 1 night in Jun 2023
Response from Marie on Jun 21, 2023
Thank you kindly. We appreciate you and your business

8/10 Good

keith

Stayed 1 night in Jun 2023
Response from Owner Marie on Jun 4, 2023
Thank You.

10/10 Excellent

Mychelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Paris
We LOVED this hotel. The owner has really put an effort into the detail and made you feel as if you were in Paris. From the creative art pieces to the crepe breakfast it was a trip down memory lane of our travels to France. The Hotel has free parking, short walk to the historic downtown, cool outdoor patio for drinking wine or just relaxing, clean room with a nice down comforter and friendly employees.
Stayed 2 nights in May 2023
Response from Desiree on May 29, 2023
Thank you Mychelle. We appreciate your kind words and pleased you had an amazing time. Look forward to seeing you again. Have a great day!

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Adorable and affordable with amazing customer service.
Stayed 1 night in May 2023
Response from Metro Staff and Owner on May 23, 2023
Thank you

10/10 Excellent

Stephane

Stayed 1 night in May 2023
Response from metro staff and owner on May 23, 2023
Thank you

10/10 Excellent

David, Fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Owner Marie on Jun 4, 2023
Thank you.

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. The artwork and decor were magical and we hope to return and have more time to really see everything and have a meal next time. It was a pleasant surprise. Thank you!
Stayed 1 night in Apr 2023
Response from marie, owner on Apr 25, 2023
thank you

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from marie, owner on Apr 25, 2023
thank you