Ratings based on 519 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Greg from New Jersey
Above averagePosted Mar 6, 2014
Pros: Large room, comfortable bed
Cons: Clean the rooms
The room was very large, lighting was poor. The interior hallway was dark, even with the lights on. I was in the room when housekeeping came to clean, so I left. They were in the room no longer than 10 minutes per visit. Not sure how thorough they were.
for Everyoneby Al from East Bay Area, CA
Central to Marin and Sonoma CountiesPosted Feb 17, 2014
Pros: See my experience.
Cons: Buy a new bed in room 231.
Location: Access to several Sonoma wine tours within minutes, as well as the Pacific coast and Marin county's bay marinas (as well as the restaurants)
Checked in, with a friendly employee, and immediately saw one of my needs met- a major label coffee shop in the hotel. The hotel seemed quite (no children stirring up noise) for having four floors. I stayed in Room 231. It was clean, with a bed angled and pointed in the direction of the window. Although, the bed was considerable flat and uncomfortable, I managed sleep with a sleep aid and didn't wake up with a back ache.The shower water pressure was average. Sampled the Valentine Dinner at the hotel's restaurant and it was outstanding (though I prefer my Roasted Lamb just a bit less rare). The Stuffed Salmon was excellent. Didn't try the "year-round" heated pool or hot tub.
for Everyoneby KC from San Diego
Nice hotelPosted Feb 8, 2014
Pros: Location, looks, cleanliness
Cons: Engaging with customers and asking about the customers in a friendly and genuine way is a good way to retain them.
Location: Wine country, San Francisco, lots more
Very nice hotel, have stayed before. This time the check-in person seemed self involved and not very customer service oriented towards me. Telling me about their plans to stay at another of their hotels and seeing what perks they would get as an employee. Wouldn't stop me from returning, but it was an odd experience.
for Everyoneby mb
Nice but too much moneyPosted Jan 20, 2014
Overall it was comfortable and convenient, but overpriced. No breakfast included. The wetlands trail behind the hotel was beautiful.
for Everyoneby A verified traveler
Posted Jan 3, 2014
Pros: Staff was accomadating.
Cons: I don't like that they let dogs stay in the hotel, everytime you walk down the hallway dogs are barking at you.
The Sheraton was nice. It is right off the freeway but they put us in a back room per our request and it was nice and quite. The room was clean.
for Everyoneby Alex from San Francisco
Convenient Hotel- Driving Distance to Wine CountyPosted Jan 2, 2014
Pros: Clean, good food, nice staff, convenient location
Cons: The pool heater should be fixed! Better beds.
Location: Very close to Hwy 101 and downtown Petaluma. A short drive(if there is no traffic) from wine country).
We thought the hotel was nice and got a decent deal for new years eve. We planned on swimming in the pool and relaxing in the hot tub as a break from City living. Unfortunately the pools heater was broken so the water was freezing. The hot tub was nice and not crowded. Room service was great and very accommodating. The only complaint about the room was the mattress was not as comfortable as other Sheratons that we've stayed at.
for Everyoneby A verified traveler
Posted Jan 2, 2014
for Couplesby Rich from Roseville, Ca
One Day StayPosted Jan 1, 2014
Cons: Bath tube drains slowly, such a common problem with hotels.
Location: Pt Reyes National Seashore is fabulous for hiking. Wineries are to the east less than 15 minutes and some tasting rooms open until 6PM.
Only stayed a short time but liked the ability to run heating system fan on manual as it drowns out any other background noise. Breakfast was better than average with friendly staff.
for Familiesby Mario Jose from S.F
Posted Dec 31, 2013
for Everyoneby janet from reno, nv
Close to wine countryPosted Dec 28, 2013
Pros: Quality if room. Quiet. Restaurant.
Location: Visit family. Wine tasting. Shopping.
Nice rooms. Quiet. Good food at restaurant.