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The property was very nice. Well lit and our room was very clean and comfortable. Breakfast was good. We arrived late and the lady at the front desk was not nice or friendly at all. We will stay again.
Front desk clerk was extremely friendly and the rooms were very clean. They actually let me look at the room before I booked which I thought was great.
The gym was lacking. The treadmill did not work and there was no room to do any exercises. The smell outside was overwhelming due to the agricultural animal center beside the property.
I was pleasantly surprised how clean the room was, how comfortable the bed and linens were, how friendly the staff was, and breakfast was great too. So when you’re on the long drive through Texas, stop here. There’s a good MexTex restaurant across the street. Definitely would stay here again.
The property is good for a one night stay... I was traveling through the area and stayed one night. There doesn't seem to be much going on in the area. The hotel is clean and updated. Easy stay and would stay again when traveling through the area.
Dear Hermann,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Dear Gerardo,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4/10 Poor
Olivia
Traveled with family and small children
Sep 6, 2023
Disliked: Staff & service
We had trouble on the road and arrived at 2:30 AM to the hotel. The attendant said she had canceled our room reservation as a no show. We had to start a new reservation there and she took 15 minutes to give us a room. When you travel with family including grandkids the last thing you expect is that your hotel room is canceled when you arrive. Not satisfied with the hotel staff at all.
Olivia
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 7, 2023
We are sorry that you had problem for check-in at 2:30 AM. When you are arriving late to the hotel please inform directly calling at the hotel that we are having a reservation and inform the ETA to hotel representative. because we run our night audit at 2:00 AM in the morning. So if you don't shown up before 2:00 AM then your reservation directly goes to the No Show. But if you have inform us then you shouldn't had any issue at the time of check-in in the morning. I hope this would help to clarify the situation.
10/10 Excellent
Julius
Traveled with family and small children, Traveled with family
Stayed overnight on the way to Houston. Nice, clean Hotel with friendly staff. Used the pool at night with our 2 kids. Very good experience after a long drive.
Julius
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Julius,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Dear Kecia,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
10/10 Excellent
Blanca or Roland
Aug 7, 2023
Blanca or Roland
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Roland,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
10/10 Excellent
Denise, San leandro
Aug 5, 2023
Denise
Stayed 1 night in Aug 2023
Response from Shiv P. on Sep 21, 2023
Dear Denise,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
OK for the price. Obsessively un pet friendly, had to sign a statement saying I was aware!
Carl J.
Response from Shiv P. on Sep 21, 2023
Dear Carl,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4/10 Poor
Erika
Traveled with family and small children
Jul 31, 2023
Disliked: Cleanliness, staff & service
Bath tub was so dirty it had a thick layer of soap scum build up , walked in my clean socks from bedroom to bathroom area a few times while unpacking that when I took them off they were filthy floors were terrible
Erika
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Erika,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding security cameras that we don't have on our property. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Reasonabley pri ed. Just off interstate with multiple eaterys nearby. Typical West Texas Town. Caverans offSonora .
Rob
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Rob,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Dear Melissa,Thank you for taking the time to fill out online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
I was on an impromptu road trip to photograph the Milky Way, and the Quality Inn was perfect for late night check-in. Well lit, great price, and I was able to park right in front of my room. The only “off” thing for me was a strong smell of air freshener in my room (I’m allergic).
Christina
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Christina,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
10/10 Excellent
Preston
Jul 14, 2023
Preston
Stayed 2 nights in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Preston,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
The property was very clean, smelled great, and the employees were super nice. The guest laundry facilities was spacious and was very handy. Our 6 year old loved the pool and I must say, it was the cleanest pool we've seen on our trip. Would definitely stay here again.
Tanya
Stayed 2 nights in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Tanya,Thank you for taking the time to complete online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Dear Evelyn,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
10/10 Excellent
KAREN
Jul 8, 2023
KAREN
Stayed 1 night in Jul 2023
Response from Shiv P. on Sep 21, 2023
Dear Karen,We would like to thank you for taking the time to complete online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.