Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice close to the beach with a convenient lift

Posted Sep 26, 2014
Pros: Good location, pleasant and attentive staff.
Cons: Too many flies and mosquitoes near the pool area.
Location: Close to beach and marina grand where there are a number of good restaurants.
Fine, location very central. Food good. Liked the happy hour between 7 and 8pm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Location, view, service

Posted Sep 22, 2014
Pros: The view is better than the more expensive Bellevue hotel next door because it overlooks the park as well the coast and Versuvias.
Cons: softer pillow option
Location: Easy walk to town, and L'Antica Trattoria is 2 blks up right turn and 1/2 way up on the left. The cod tempura is the best in the world. Great flavors.
The reception crew are very helpful and speak great English; and bellman will take care of your luggage and car. The breakfast crew are classy but fun. Breakfast itself is like mother's day brunch only without the prime rib.Fresh fruit, OJ, baked goods with flavorful fillings, eggs cooked to order. The beach and pier are easily accessed by the hotel elevator and tunnel. The ''Wagner suite'' has a wrap around balcony, but any room next to it with balcony in the front has a great view.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and very helpful staff

Posted Sep 18, 2014
Had a Seaview room with a wrap around balcony. Views were amazing. Breakfast buffet had a variety of different food Would stay again
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Sep 15, 2014
Convenient location. Quiet area. Excellent continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful everything, shame about the bed.

Posted Sep 8, 2014
Pros: The service! All the staff were amazing!
Cons: The bed (and pillows)
Location: Great location!
We had a lovely time in the hotel. All the staff were amazing! It was a shame that the building opposite our room was being rebuilt; the double glazed french windows were not great at keeping the noise out. The bed was the main gripe I had. It was way too firm, came with an unpleasant waterproofing sheet (that I removed) and was actually two singles split. The pillows were also too firm and caused me some neck difficulties.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel

Posted Sep 5, 2014
Pros: high attention to detail,
Cons: Tea and coffee making facilities in the rooms
Location: Right next to the sea and five minutes from the town. plenty of restaurants nearby. five minutes to the port. five minutes to train station.
Great hotel, central location. Fabulous view of the bay of Naples. The staff are wonderful, very helpful and most with great sense of humour.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Very nice hotel close to Leonelli's Beach

Posted Sep 5, 2014
Hotel very nice, excellent staff and breakfast has many delicious options. Bed not as comfortable as some places but after long days, it didn't matter. We did not have dinner there but did order sandwiches at lunch, would not recommend that. Overall very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful hotel, great location in a lovely town

Posted Aug 26, 2014
Pros: The staff, the pool and the buffet breakfast!
Cons: Nothing!
Location: Visits to Capri, Amalfi, Naples, Pompeii!
We had a fantastic seven nights in Sorrento. The hotel is marvellous. Very near the centre of Sorrento but in a quiet spot, facing a square, one side of which looks out onto the bay and Vesuvius beyond. Pompeii and Capri are nearby and easily accessible by train and boat, respectively. Amalfi and Naples are near too, though we didn't venture on this occasion. The hotel has the best aspects of the traditional and the modern. Our room was very comfortable with a huge balcony where we sat with a glass of wine on several evenings. The hotel staff are very friendly and welcoming, making us feel right at home. The buffet breakfast was a treat every morning. Sorrento and this part of Italy aren't known for their beaches, so it was wonderful having such a nice pool at the hotel where we spent several lazy afternoons. We thoroughly recommend this hotel and Sorrento!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Very close to beach. very friendly sta

Posted Aug 19, 2014
We had a very nice stay. Only down side was wifi never worked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

High quality hotel with first class service

Posted Aug 12, 2014
Pros: Staff attitude - very friendly and helpful. Minor problem with accommodation resolved swiftly and cheerfully.
Cons: More storage in smaller classic rooms - would expect a chest of drawers for clothes as well as a wardrobe in a hotel of this calibre.
Location: Pleasant small town with breathtaking views, craft shops and plenty of restaurants. beautiful places to visit nearby. Particularly enjoyed boat trips.
We had a very good time in Sorrento - lovely town with plenty to do around and about. Hotel staff were professional and friendly. Breakfast was excellent with a wide range of choices including cooked food, pastries, fresh fruit and yogurt. Our classic room was comfortable if compact with a 'proper' bath and a balcony. General facilities were very good; we used the gym on a couple of occasions and enjoyed sitting on the terrace bar at the end of the day.