Exterior

Reviews of Grand Hotel Ambasciatori

5 out of 5
Grand Hotel Ambasciatori
Via A Califano 18, Sorrento, NA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 453 out of 577 reviews" "
Rating 8 - Good. 93 out of 577 reviews" "
Rating 6 - Okay. 17 out of 577 reviews" "
Rating 4 - Poor. 3 out of 577 reviews" "
Rating 2 - Terrible. 11 out of 577 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol, Boca Raton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Everyone is so welcoming from housekeeping to front desk. The front desk staff extremely helpful in arranging private car services to Pompeii, Positano and Naples. With each driver waiting for your visit to conclude and then driving you back to Ambasciatori.
Stayed 4 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

patricia

Stayed 3 nights in Oct 2023

10/10 Excellent

Mahmoud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with AMAZING views. Staff was very professional, thoughtful and extremely helpful. Will definitely come back.
Stayed 2 nights in Sep 2023

10/10 Excellent

cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice now and both times we had great service and enjoyed the room, hotel pool and lower dock. Beautiful views everywhere you look and it’s walking distance to the trains, to the town and the ferries. No need for a taxi.
Stayed 5 nights in Sep 2023

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view; beach , delicious food and amazing service
Stayed 4 nights in Sep 2023

10/10 Excellent

Eveline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location and property of the hotel. Ambiance and service too notch! Will definitely go back there!
Stayed 4 nights in Sep 2023

8/10 Good

Roza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Beautiful Sunset, great service and great food
Stayed 4 nights in Sep 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! The hotel and staff were awesome. We will definitely make this our hotel of choice when visiting Sorrento!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW!!! We've traveled a significant amount internationally and this hotel is magnificent. A true luxurious venue with impeccable staff. Please keep it our secret!!
Stayed 2 nights in Aug 2023

10/10 Excellent

lawrence, strongsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are great with beautiful views
Stayed 4 nights in Jul 2023

10/10 Excellent

Laura K

Stayed 2 nights in Aug 2023

10/10 Excellent

Grace

Stayed 1 night in Aug 2023

10/10 Excellent

Matthew, na

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel is full of character. The beach pool and the caved entrance you’re greeted by is simply not to be missed. Great walking distance to all of the attractions and a short transfer to the ferry to Capri if you have large bags, otherwise very walkable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Elyria, Pompton Lakes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great stuff
Stayed 2 nights in Jul 2023

10/10 Excellent

Itzik, Rumson

Liked: Cleanliness, staff & service, property conditions & facilities
This might have been the best hotel we have ever stayed in. The entire experience is one of a kind, from the classic decor to the stunning view, the pool, the beach, the food!!! Just a perfect stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Yanelis

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Sabrina!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sarah, Pembroke

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fabulous views and wonderful staff.
Stayed 8 nights in Jun 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Staff outstanding
Stayed 5 nights in May 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful hotels we have stayed in. Great customer service and the food was FANTASTIC! Take the lift to the beach and walk up the stone steps! The views....HIGHLY RECOMMEND!
Stayed 5 nights in Apr 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, amazing views, lovely gardens, good food. Will be back.
Stayed 7 nights in Apr 2023

10/10 Excellent

Michael

Stayed 3 nights in Apr 2023

10/10 Excellent

Talia Sharie

Liked: Staff & service, amenities, property conditions & facilities
This property was overall a 10/10
Stayed 4 nights in Apr 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basking in Ambasciatori
My first time to sorrento and this hotel made the trip. The view was stunning and the room was authentic and comfortable. It was far enough from town to be quiet but also close enough to walk. The staff was so friendly and helpful with everything. The breakfast was incredible
Stayed 5 nights in Apr 2023

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. Great breakfast. Close to city centre and very accommodating staff!

6/10 Okay

Bobby

10/10 Excellent

Deborah, Salisbury

8/10 Good

Marwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average
Stayed 2 nights in Nov 2022

10/10 Excellent

CRISELDA, Long Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this excellent. The property was well maintained and very nice. The professionalism and courtesy of the staff raised it to the next level for us.
Stayed 3 nights in Oct 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous and staff very helpful
Stayed 5 nights in Oct 2022

10/10 Excellent

Mohd

Stayed 5 nights in Sep 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service
Stayed 2 nights in Sep 2022

10/10 Excellent

yu mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You Get What You Pay For
Top-notch hotel, reasonably well located in town. Friendly and helpful staff. Pricey but it is Sorrento.
Stayed 3 nights in Sep 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Daisy

Stayed 2 nights in Sep 2022

10/10 Excellent

Ani

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel! Great good! Amazing location! Front desk staff not very friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Giovanni, Little Falls

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was excellant.
Stayed 6 nights in Aug 2022

8/10 Good

Ryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the ocean, a lovely beach deck accessible by elevator, and spacious rooms. The hotel was beautiful and a close walk to the main part of town. The food at the hotel was nothing special, and we had one rude server down by the beach -- aside from that, everything else was great. Drinks at sunset overlooking the ocean was a highlight!
Stayed 3 nights in Aug 2022

10/10 Excellent

Natalya

Stayed 2 nights in Aug 2022

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, amenidades muy cerca vista brutal al mar
Stayed 2 nights in Aug 2022

10/10 Excellent

Thomas, San Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for families. Hotel has everything.
Stayed 5 nights in Jul 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Hussein

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay in the village with the best views on the waters. Room was amazing and sunset sitting areas is breath taking. Perfect location to go around attractive cozy restraints and activities.
Stayed 2 nights in Jul 2022

2/10 Terrible

Marianne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our worst stay in any hotel to date. I’ve never written a review in my life but feel compelled to do so. The hotel itself was beautiful. The staff were the rudest people I’ve ever encountered. I left the hotel saying I’d never go back to Italy because of how awful the experience was. Truthfully, I love Italy. It was my 4th time there. However, this hotel made our stay so miserable it ruined our time in Sorrento. It’s not worth the money! Don’t stay there.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrento
This hotel is fabulous to view service room and staff definitely a 5 star hotel .
Stayed 3 nights in Jul 2022

2/10 Terrible

Deborah

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff in this facility is extremely rude and unhelpful. Asked to speak to the manager and refused to give me any contact info
Stayed 2 nights in Jun 2022

2/10 Terrible

Deborah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
There is no management on duty, we asked to speak to the manager and they denied us that. We booked the room for a price and charged us completely different. Very upsetting. Nicola the main concierge told us it was a $3000 for a boat ride to capri, when it’s half of that to rent a boat all day. Horrible service in all of our Italy stay
Stayed 2 nights in Jun 2022

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, pool and swimming at the sea as well.
Stayed 5 nights in Jun 2022

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022