Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Paris

Posted May 17, 2015
Cons: nettoyage de la chambre
Excellent hôtel de grande qualité. Dommage que la chambre avait été nettoyée de façon insuffisante.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom QLD, Australia

Beautiful hotel in beautiful location

Posted May 12, 2015
Clean and comfortable rooms, beautiful views - wish we had stayed longer!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Sheffield UK

smart and friendly hotel with marvellous views

Posted Apr 23, 2015
Pros: everything !
we have just returned from a 4 night stay in this lovely hotel everything about our trip to Sorrento was perfect not least this Hotel We had a great comfortable room with views of Vesuvius and the bay we enjoyed breakfast in the beautiful dining room and were waited on by friendly professional staff and in fact all the staff from the conciege to the chambermaids were friendly and charming
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LONDON

A fabulous hotel

Posted Apr 21, 2015
Pros: The location, the grounds, everything
Cons: Nothing
Location: Location was very good - in a quiet yet very not isolated position. Within 10 minutes walk there is the centre of Sorrento, with numerous restaurants
This hotel is in an ideal location; quiet yet just 10 minutes walk from the centre - and a very leisurely walk! The hotel was very well furnished, staff were all very good, and the room was spacious, clean, and excellent! Breakfast was very good, and freshly served, as was dinner. Lastly, the hotel has lovely grounds, and gardens overlooking the sea and so, all in all, a lovely hotel with no problems!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Can't get a better location than this in Bellagio. Right on the waterfront with food and shops all around. Get a lake front room it's worth the extra. You will be transfixed with the views over the lake
5 out of 5
Recommended
for Couples
by A verified traveler

Beautiful Hotel, friendly staff

Posted Apr 20, 2015
Pros: Proximity to Sorrento town without being right in the centre
Cons: Rooms overlooking the street can be a bit noisy due to the football stadium over the road if there is an event on.
Beautiful hotel with relaxed grounds overlooking the peninsula, naples and Vesuvious. Really friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Beautiful Hotel

Posted Apr 19, 2015
Pros: Everything cannot fault it
Cons: Just keep doing what you's are doing it works.
Location: Location was fantastic close to everything could not be any better brilliant location
Staff are very helpful nothing is a problem, service is second to none and the Manager is a credit to the Hotel, very nice man indeed could not do enough for us, is very rare to find that in Hotels nowadays has a real personal touch to it. We had a fabulous fabulous week & a lot that was down to staying in such a beautiful Hotel in a beautiful location thank you Ambasciatori for making our stay so special will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Lovely hotel, lovely staff, beautiful setting

Posted Apr 7, 2015
We stayed for four nights over Easter and had a fantastic time. The staff at the hotel are very friendly and helpful - we had a problem with out TV one evening and it was resolved with a new set within 10 mins. The grounds are lovely & the views are stunning. Everything is kept clean and tidy throughout the hotel. The only thing is if you are a light sleeper, the rooms are not fully sound proof, you do hear others in the corridors, flushing toilets, and closing doors. But not others moving or talking in their rooms. It did not spoil our stay & we would happily stay again!
5 out of 5
Recommended
for Families
by Najlafrom Tampa

Would come back to stay.

Posted Nov 4, 2014 on Hotels.com
Loved our visit. Staff was great, friendly & professional. Food in the hotel was great. Sorrento was beautiful. I will definitely be back to stay for a longer visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cheshire

Perfect in every way!

Posted Nov 4, 2014
A fantastic break in ideal location. Hotel and facilities were excellent.