Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Una vista mozzafiato!!!

Posted May 26, 2015
Personale accogliente, vista dalla camera spettacolare!
5 out of 5
Recommended
for Everyone
by A verified traveler

Zentrale Lage für Ausgangspunkt Amalfiküste

Posted May 19, 2015
Location: das Hotel liegt etwas oberhalb von Sorrent ist aber ein guter Ausgangspunkt für die Amalfiküste- Capri usw.
Im Hotel waren alle Mitarbeiter sehr nett und bemüht uns bei Rückflug mit Alitalia zu unterstützen hatten schon mit dem Flug Wien Rom große Probleme wurde storniert und haben keine Info bekommen ich kann nur jedem empfehlen nicht mit Alitalia zu fliegen sind nicht kooperativ wenn ein Ihnen ein Fehler passiert zum Glück hat das freundliche Personal im Hotel vieles entschädigt mfg Erich Born
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Shaker Heights

Located outside of Sorrento

Posted Oct 18, 2014
Cons: There was a barking dog in the valley below the Villa that forced us to close the balcony doors at night.
We were initially surprised how far outside of Sorrento the hotel is located. There were so many lovely surprises that made that distance disappear. We found the staff was ready to accommodate our every request. We stayed in the Villa which meant we walked to the main hotel for breakfast and other service. The rooms in the Villa were large and comfortable with romantic balconies that had great views. The breakfast food was done nicely and the dinner we had was a comfortable formal experience. The hotel is a short walk to Massa Lubrense which has some very nice restaurants and a particularly good Gelateria. The staff helped us coordinated very reasonable tour down the Amalfi coast and to the island of Capri.
4 out of 5
Recommended
for Couples
by A verified traveler

tja

Posted Oct 13, 2014 on Hotels
Svært bra, men svært dårlig seng/madrass
5 out of 5
Recommended
for Couples
by A verified travelerfrom South Wales

Perfect setting for those who want to relax.

Posted Sep 24, 2014
Pros: The Grand Hotel Hermitage ticked all the boxes for us as regards location and service.
Cons: Pillows were a bit hard but just a minor point!
Location: We hired a car as we like to be able to explore. Enjoyed exploring villages on the peninsular. Anunziata particularly lovely. Also Ravello.
The hotel was situated in the hills above Sorrento with beautiful views. For us it was ideal as we prefer to be a little away from 'busy'. Sorrento is 5km by road but there is a footpath from the hotel to the town, steep but can be done in about 25mins. Recommend bus back up! If not dining at the hotel the village of St Agata is a 5 minute walk through the grounds and has a number of restaurants and bars. The staff could not have been more pleasant and helpful. We felt very welcome and very comfortable during our stay. We were booked into Villa Romita in the hotel grounds but on arrival were given a room in the main building. As we were very happy with our room we didn't bother to query this. Overall a very nice place to stay.
5 out of 5
Recommended
by rabiafrom canada

service impeccable

Posted Sep 18, 2014 on Hotels
l'hôtel est situé sur une colline et la vue sur la mer est magnifique. l'accueil et la gentillesse du personnel. le petit déjeuner très varié
5 out of 5
Recommended
for Families
by Robertofrom Oakville, Ontario, Canada

Lovely hotel - but be warned

Posted Sep 12, 2014 on Hotels
Hotel and staff were excellent. Pool was amazing and the kids loved every minute. Shuttle to the Vatican was convenient. Be warned if you to travel to the Panorama supermarket on Via Aurelia (about 5 to 10 min by car) to pick up water or other snacks: our car was vandalized and all belongings inside stolen. That is the good and bad of Italy.
5 out of 5
Recommended
by Johnfrom Sydney

2 Months in Italy...best hotel

Posted Sep 7, 2014 on Hotels
Great hotel. Old style ans extremely friendly and helpful. View rooms probably have thw best view in the whole Bay of Naples. Like with all Italian hotels though, why is there no free tea and coffee?
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Sep 4, 2014
Hotel was very nice. It was a little far from town but the shuttle was great and if you don't mind a little walk you can take a path into town. The small town on the hill was very nice with good places to eat. Very nice place
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful time

Posted Sep 1, 2014
Nothing too much trouble for hotel staff, they'll even provide a brochure on all the main trips available and help you book. We were bed and breakfast so ate dinner at the hotel and also at two wonderful restaurants in the nearby village, which is just a short walk away on a private path. Courtesy bus to Sorrento was frequent and we never had trouble getting a seat except on the popular 6.30pm back to hotel. Cant recommend this hotel highly enough.