Ratings based on 55 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from cumbria
Fabulous hotel with excellent customer servicePosted Oct 8, 2014
Pros: Location, facilities and rooftop pool and bar/restaurant
Cons: Heated swimming pool as the water was very cold! The free wifi also kept losing connection
Location: Central location close to shops, restaurants and bars, short walk to the beach although steep walk down a lift is available . Good public transport
We stayed for 7 nights in September 2014 and really didn't want to leave. The hotel has everything you could ask for, good location, beautiful clean rooms and friendly but professional staff. We were bed and breakfast, the breakfast choice was fabulous, but chose to eat in the hotel rooftop restaurant twice as the food was so good.
for Couplesby A verified traveler from Derbyshire
Stunning views, classy decor,excellent position.Posted Oct 6, 2014
Pros: Beautiful and stately,marvellous position and gorgeous views across the bay and towards Vesuvius,All the staff were a credit to the hotel,delightful.
Cons: We were situated in a room to the side,I suspect above the kitchen area,we didn't manage a good nights sleep throughout the 4 nights that we stayed
Location: Abundance of choices on what to do,both locally and venturing further afield,only had four days so we were limited on this occasion ,
This was a surprise for my wife's 'special' birthday,and to be totally truthful rather more extravagant than we could normally aspire to.Without doubt the hotel itself is truly beautiful,the views from the upper terrace were just breathtaking.Each and every member of staff that we encountered were courteous,friendly,professional and welcoming to say the least.The breakfast buffet was beautifully presented,with a varying choice to suit most,with the option of cold and hot offerings some of which was freshly cooked to order ( omelette for example ) .the restaurant that breakfast was served in was reflective of the whole elegance of the hotel,the entire establishment oozed quality and taste.The location was also second to none for the immediate access into the town itself.All in all a genuinely unforgettable experience,which unfortunately had a flip side for us, for whatever reason we were given a room to the right hand side of the hotel,which in itself was spotlessly clean,very tastefully presented and in the elegant and classy styling in keeping with the overall standing of La favorita.We only had four nights booked and so made the best of the situation but I can truthfully say that neither my wife nor myself had one good nights sleep during that period, the problem stemmed from the location of the room which I suspect may have been above the kitchens,I accept that people need to do their work but the noise was evident throughout the night (intermittently) sleep wasn't easy.
for Everyoneby A verified traveler from new York
Nice hotel in good locationPosted Sep 16, 2014
Pros: The hotel was new and clean.
Cons: The bathroom should have glass cups not plastic cups. Flowers in the garden room should be real not plastic. Breakfast cereals should not be in boxes
Location: Near good restaurants, shopping, close to water.
Wake up service was 20 minutes later than asked for. Staff was extremely quick to respond to bringing up new towels and pillows.
for Everyoneby A verified traveler from Miami Beach
Charming Old Style 5 star hotel.Posted Sep 15, 2014
Pros: See comments above
Cons: Loved the hotel the way it was. A better hair dryer in the room, but this is only a trivial thing.
Location: See comments above
Great location in the heart of historic Sorento. Easy walking to restaurants, shopping and to the waterfront. The hotel was wonderful, and well maintained. Our room was spacious and very comfortable. The hotel has a fine dining room as well as a great breakfast which was included in our room rate. One of the best features was the swimming pool located on their roof top. Great way to relax after a hectic day traveling around the city. Highly recommended.
for Everyoneby A verified traveler
Great hotel and great location.Posted Aug 18, 2014
This is a great first class hotel...room was large and luxurious with a huge bathroom (certainly not common for Italy). The hotel is a great location close to the beach, shops and restaurants.
for Everyoneby A verified traveler from Greenville NC
First Trip to Sorrento.Posted Jul 27, 2014
Location: Perfect location in close proximity to everything we wanted to do!
This hotel was gorgeous and the staff was extremely nice and helpful during our stay. The location was perfect for a stroll through the streets of Sorrento to shop and sight see and close to the port (within walking distance) to embark to the island of Capri or any other destinations you may wish to see while in Italy. There really is not much of a view from any of the nicely decorated and spacious rooms but that did not matter to us. We were only in our rooms for a short period of time. I would highly recommend!!!
for Everyoneby A verified traveler
Posted Jul 22, 2014
Everything was wonderful. The location was perfect and the gardens were beautiful.
for Familiesby A verified traveler
One of the best locations in SorrentoPosted Jul 19, 2014
Excellent location near the cliff top and very close to lift that takes you down to the beach. In the very best part of town surrounded by bustling pedestrian streets full of great restaurants, gelato etc. Sister restaurant by hotel owner is highly recommended, a beautiful indoor garden to dine in, definitely worth a visit. Il Buco restaurant is only a few minutes walk away, one of the best places to eat in Sorrento.
for Overnight Stay Before Destinationby Lisa from Toronto
fantastic timePosted Jul 15, 2014 on Hotels.com
This hotel was fantastic. It is in a great location, very big room and huge bathroom. The staff went above and beyond - the service was the best I have encountered. Shout out to Guiseppe at the pool bar. He was so attentive to all the guests - did not miss a thing. Excellent hotel - would highly recommend it.
by A verified traveler from NYC
Not great for a 5 starPosted Jul 14, 2014
The housekeeping was sub par and the internet was worthless. Better hotels abound in sorrento.