Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
2.5 Service & staff
2.3 Room comfort
2.3 Hotel condition
They paid and stayed.
for Everyoneby Richard from ohio
Beautiful view but bathroom not so good.Posted Jul 22, 2013
Pros: View and breakfast were very good. Staff was friendly.
Cons: The a/c could be lowered, even by European standards. Showers should be mold free, the shower head was disgusting, I needed bleach!
Location: Restaurants and beautiful views. Again we were only there for one evening. Less than 30 minutes from Pompei.
Great place for one night. Bathroom shower had mold and the a/c was subpar, was set too warm and couldn't be lowered. View of the water and cliffs were outstanding.
by Mum and Dad
Hotel ...Hostel ?Posted Apr 13, 2012
Pros: Staff especially waiting staff
Cons: Lack of supervision of school groups by teachers
Location: Town perfect, hotel a little too exposed at a busy junction for small children
While the staff are extremely friendly, attentive and helpful, during the school holidays when we went, they cater for a variety of school parties from around Europe - up 150 children at a time. The problem is that the children are generally poorly supervised and run rings around the hotel staff depite their best efforts making noise and playing knock and run on our door until well past midnight on occasions. While we do not blame the hotel staff for not being able to control the children, rather the teachers, or the hotel for getting business where it can in these tough times it made for a very difficult stay for a young family. The hotel is at fault in that the problem is exacerbated by poor noise insulation and lack of maintenance on the stair rails which rattled continuously and the rattled echoed up and down the stairwell. Ideal if you are bringing another school group not good for families or light sleepers. Certainly not a four star hotel more a glorified youth hostel.
Recommendedby A verified traveler from Melbourne, Australia
Alright for the pricePosted Jul 6, 2010 on Hotels.com
Even the GPS was confused by the location of this hotel, so maybe check it out on Google as well. We were a bit surprised by the decor of the hotel which reminded us of his Nona's (grandmother in Italian) house. Once we got over the shock, the staff were helpful as far as places to eat, the location of a beach and the easiest way to get to Sorrento. The TV was way too small and there were no English channels that we could find but the good internet helped with live audio streaming of a World Cup game. Breakfast was OK, but not great unless you like cakes. Parking was free, a bonus
by A verified traveler from Maastricht
Posted Jun 30, 2010 on Hotels.com
by A verified traveler from Australia
Never stay here - ac does not work - church bells a problem if you want to relaxPosted Apr 12, 2010
Do not stay here - Customer service is non existing - they will not tell you anything even if you ask for directions they will be wrong and are very rude - the air conditioning does not work and they are not interested in looking into it - very long way from anything - church bells are a problem and no regard about noise from other guests - they simply do not care - breakfast was terrible and staff have no idea about handling food - do not drink the coffee here
by A verified traveler from Calabasas, CA
zero customer service, did not speak english, rooms next to busy road and church, dirty rooms,Posted Aug 12, 2009
they had zero customer service, did not speak much english, HVAC did not work or barely work. Rooms towels were replaced with cheap cloths, dirty rooms, dirty beds, next to busy road so you hear cars and scooters all day long, dirty elevators, signs where our room was broken into in the past where the out side frame could easily come off and the door unlocked. chisel marks at the door where the lock was. Worst of all is their customer service. both their front desk and their technician. would not recomend this hotel as a place to stay unless you don't care about the customer service, cleanliness of the room, having no hvac, and don't mind the traffic noise or the church next door that rings their bell at 6:00 am in the morning and every 10 min. till 9:00 am.