Ratings based on 19 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
3.3 Room comfort
3.6 Hotel condition
They paid and stayed.
for Getaway With Friendsby Mark from NZ
Friendly & helpfulPosted Jun 20, 2014 on Hotels.com
Would gladly stay again. Hotel staff went out of their way to be welcoming. Location in San Angelo is handy to the trains & buses for Sorrento & Naples. Everything was very clean
Recommendedby B & T from Canada
Good location to see Amalfi and Pompei but...Posted Aug 28, 2013 on Hotels.com
... the noise was insufferable. We couldn't get a nights sleep due to bar noise and the street noise. The mornings we we're up close to 5 due to garbage trucks. The doors to the rooms don't shut quietly either. The only saving grace to this hotel was the staff. The family of this hotel we're amazing and wonderful people. I'm glad to have met them but would not recommend hotel to those wanting to sleep.
for Familiesby eli-aine from London, UK
perfect place as everything you need is near by!Posted Aug 19, 2013
Pros: Pool, pillows, bathroom,lift
Cons: The overall cleaness of the tiles in the pool
Location: The location was beautiful, there's a pizza restaurant called tavernia rossa on the same road which does define food!
I stayed for 5 days with 4 girls including myself, my overall stay was pleasing but there were an issues we had- that being that we did not have a balcony or 4single beds as we were promised however they were very understanding and apologetic. The pool was very nice and they was room service daily, if your a family or a couple i would highly recommend it. the food was very nice and overall layout of the hotel was modern and fashionable. you would not regret choosing the hotel!
for Everyoneby P-ster from Bristol, City of Bristol, UK
Perfect place to crashPosted Aug 18, 2013
Pros: Staff were extremely friendly
Cons: Nothing really
Location: Very good, easy to find.
It's a charming, family run hotel with everything you could possibly need for your stay in Sant Agnello. It is close to the train station for easy access to the sights. My single occupancy room was compact but perfect for my requirements. The towels were changed daily and although the breakfast was basic it was delish. The staff are super friendly and genuinely seem pleased to have you there. As well as the hotel itself there are lots of local places to eat and drink in too.
for Business Travelersby mike from canada
august in sorrentPosted Aug 17, 2013 on Hotels.com
hotel is OK if you have no other choice. On the train tracks so very noisy. AC not efficient and noisy... Air filter filthy. Staff can sometime be edgy but overall nice. We did overpay for this hotel about 4 times its value. I suggest you try to get something else if you can.
for Couplesby Kate from London, UK
Perfect if you're exploring the area!Posted Jul 8, 2013
Pros: Friendly Staff
A great hotel just a little down the road from the main part of Sorrento. It's rooms are cosy for two people sharing but was perfect for what we needed. The car park round the corner is safe and a bargain for 10Euros per day. With a train into Sorrento for 1Euro or a taxi for 15 it's a perfect place if you're not planning on staying in and as a base to explore the area.
for Everyoneby Marj from Cornwall, UK
Great staff, 25 min walk from central SorrentoPosted Jun 27, 2013
Pros: Room size, cleanliness, pool area, helpful staff
Cons: Bar area too bright, fair walk from central Sorrento
The staff at this hotel were friendly, helpful, welcoming and hard-working from the word go. They ensured that we had everything we needed to have a good time away, provided a superb service and were happy to offer advice on local areas. Located on a fairly quiet cobbled side street, away from the busy main street. Our room was a good size with plenty of seating and storage space, and as far as I could tell, each room has a balcony. Ours looked out over the front of the hotel with amazing views over yonder hills. The cliff tops are at the other end of the road about 5 minutes walk away - the views from there are incredible and offer a perfect spot to watch the sunset. Lovely and clean all round with a smallish pool but big enough for cooling off in the afternoon heat, and surrounded by loungers with an area for al fresco dining. The indoor bar area could be a bit more welcoming if it wasn't so bright but that's my only quibble with the hotel itself. Sant' Agnello (where the hotel is - just outside Sorrento) has plenty of handy resources and is on several of the main bus routes (notably the Naples airport bus) but buses pass through less frequently on Sunday's/holidays so in this case it's better to catch one from Sorrento central railway station. It took us about 1/2 hour along a busy road with narrow, uneven pathways to walk to central Sorrento so perhaps not ideal if you have young children, although I believe most organised tours will pick-up and drop-off from hotels.
for Getaway With Friendsby Rob from Philadelphia
Started good but ended badPosted Jun 22, 2013 on Hotels.com
When I first checked into the hotel I had a favorable impression. The staff was friendly and the hotel was clean. My room was comfortable and clean. The air conditioning was on and the windows were open so I could hear the bells that everyone else has complained about. I closed the windows and could not hear them as much. The wifi worked great the first night. The second day the wifi was in and out. I wanted to shower but there was no water in my room that evening. I assumed it was like some hotels Ive been to in other countries where they shut off the water at certain times. The next day I came back to my room and they did not clean my room very good and did not leave clean towels. They also turned off my air conditioning and I could not get it to come back on. I went to the pool to cool off and the bartender yelled at me for hanging on to the edge of the pool while I was in the pool. He told me I had to stay in the middle of the pool. He was rude so I just got out of the pool. I could never get my air conditioer back on and the wifi did not work at all. Without the air running I could hear the bells very loudly and did not sleep well due to the heat and the noise. I went to the front desk to ask about the wifi and the woman at the front desk pretty much told me to deal with it. I was also charged a tax of one euro a night per person.
for Couplesby Julie and Alan from North east england
Fantastic!!!!Posted Jun 3, 2013 on Hotels.com
My husband and myself used this hotel for 5 nights as a base for our travels in the area. The hotel is spotless rooms were made up every day. The staff are all amazing people who went out of their way to accommodate our needs. The breakfasts were continental and delicious!, if we are ever in the area again I would deff stay in this hotel. They even made us breakfast and coffee at 5.30 a.m on the day of our departure.
for Everyoneby Pauline from Perth WA, Australia
Happy holidayPosted Jun 3, 2013
Pros: The staff
Location: Very close to the shuttle bus from/to the airport and the train station
Good value, lovely place, not good for light sleepers with the church bells & train line (and a noisy American outside my door knocking frantically saying 'Penny.......Penny.....Penny' like an episode from Big Bang Theory, very entertaining!) anyway I sleep like a log so that wasn't an issue. Staff are friendly & fun!