Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Within the town

Posted Oct 15, 2014
Pros: Within the centre
Cons: The towel is terrible. Extremely old. I could hardly use it.
Location: Close to shopping and restaurant
Very pleasant surrounding. The breakfast is OK. Nice reception. They just have to improve the towel. We did not ask if this always the kind of towel for everybody because we arrive late afternoon and leave the following morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Good hotel , near most things

Posted Oct 6, 2014
Pros: Central location, convenience and cleanliness of everything. Easy to organize your sightseeing and holiday activities. Excellent restaurants nearby.
Cons: Continental beackfast.
Location: Near marina for ferries to places like Capri. Amalfi and Naples. Train just few blocks away. Lots of great shopping just behind hotel.
Central and near bus and train stations, good shopping and eating spots around hotel, staff very helpful and friendly. Room and bathroom a good size and clean. Also quiet for being on Main Street.
4 out of 5
Recommended
for Couples
by A verified traveler from Chicago

Great location

Posted Sep 27, 2014
Pros: Breakfast buffet, location, staff.
Cons: Refrigeration in room
Location: Close to restaurants and local attractions. Easy to get to buses, trains and boats for nearby excursions.
Clean, very nice breakfast buffet included, close to buses, trains and boats to nearby attractions. Walking distance to many sites and restaurants. Noisy due to heavy traffic and pedestrians but definitely worth staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant

Posted Sep 26, 2014
Pros: Location. Family staff who knew the names of their guests. Breakfast on the roof terrace, very relaxed a perfect way to start the day.
Cons: Lighting in the bedroom.
Location: Perfect right in the centre of Sorrento. Easy access via lift to port for Capri, Amalfi and boat trips etc. Road train tour round Sorrento, Pompeii, V
Quirky, friendly, clean, fabulous family staff so helpful to please. So nice not to stay in a chain hotel group.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 19, 2014
Simple clean hotel with a great location .good breakfast. For some reason we were housed in the b and b next door
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great stay excellent staff

Posted Aug 31, 2014
Pros: Without doubt the best thing about this hotel is the outstanding staff. This is followed by the great location.
Location: There is plenty to do In Sorrento. A trip to Pompeii is a must, the ferry ride to Positano is great. Just wandering around Sorrento is fun.
We found the overall experience of staying at this hotel wonderful. It's in a fantastic location close to shops, food and swimming. All the hotel staff are exceptional, very eager to please and always very helpful. They made the overall stay excellent. The room was comfortable and surprisingly quiet from street noise. We had no problem with the wifi working in our room which was down stairs. I would definitely stay here again, great value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff and good location

Posted Aug 9, 2014
Pros: Very helpful staff on hand 24 hours if you need them. Good central location.
Very central location, easy to get to shops and short walk to the coast. lovely breakfast on the sun terrace every morning. Simple rooms but clean and all the essentials provided.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great place for the price but very noise.

Posted Aug 3, 2014
Pros: The Staff
Cons: Soundproof windows, better breakfast, room upgrade.
Location: great location, very central
Very friendly staff!! Nice environment but need a upgrade and a soundproof windows to block the noise from the street. Very central location. So so breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, great location, lovely staff.

Posted Aug 1, 2014
The location of the hotel is great, near the centre and transport links. The staff are lovely and very helpful about where to go and how too get there. First impression of our room was reserved as we did not have a window but there was a lovely terrace just outside the room which more than made up for it. Would definitely love to stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and such a nice stay

Posted Jul 31, 2014
Pros: We liked everything about this hotel
Location: We stayed in Sorrento one night after Amalfi to allow a visit to Sant'Agata Sui du Golfi. However, we loved the town and vibe, as much as Amalfi.
Walked from train to hotel easily, nice terrace looking down on all activity on a Main Street of Sorrento. Gracious staff, pride in their hotel and what they do, generous with advice and suggestions to tourists, nice breakfast. I have seen other travelers mention noise; our room was not directly on street, but one room back and for us, it seemed nice and quiet.