Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by sharyn from surrey

Perfect location

Posted Jun 29, 2014
Pros: Ideal loaction, clean and great service
Cons: more savoury options for breakfast, various cakes not all covered so little stale. However buffet was easy to grab and go. Lights on roof terrace eve
Location: 5mins walk from bus/train station and same for Piazza Tasso so great base for short stay (we stayed 3 nights) when sightseeing and taking boat trips.
This was our first visit to Italy and wanted a quick weekend break that would allow sightseeing and relaxation. Sorrento is perfect for both. Hotel was clean, receptionists were always very helpful when asking advice on trips/transport. Very grateful as they spoke good English. People in Sorrento very welcoming in general especially when we tried to speak Italian (altho not v well lol) Wi fi availiable on rooms was was also great. Would have liked balcony view but just isnt possible to get everyone this option and we did know this before we arrived so not surprised. Whilst poor weather on first night (thunderstorms) the weather was perfect the next 3 days so it would have been nice if roof terrace furniture /cushions had been laid out with lighting switched on in evenings. Chairs were there and possible to retrieve cushions but much of furniture pushed into corner. If you need a base to go sightseeing, then this is the ideal place to stay. It is clean and simple and would stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location location

Posted Jun 24, 2014
Stayed here for 5 nights. Location is fantastic, short walk to restaurants, train, bus, marina and supermarket next door (the deli there will make you a packed sandwich - first get the rolls and any salad you want then proceed to the deli and they will make them, very cheap very good!). Room tiny, beds tiny - hardly any room to store luggage or walk around. Room not always cleaned with attention to detail. Staff nice but not very open with information - you must ask all the questions. Breakfast included cakes, bread, cheese, tea, coffee, cereal, yoghurt, juice and fruit (badic/adequate). Didn't use the room very much as we spent our days exploring the amalfi coast so to use it as a base is more than ideal. No frills but did the job.
4 out of 5
Recommended
for Everyone
by Vicki from Adelaide, South Australia

Convenient location

Posted Jun 16, 2014
Great location between train station and town centre, close to many restaurants. Rooms on the small side but clean and comfortable. All staff very friendly and helpful.
5 out of 5
Recommended
for Everyone
by Eric from UK

Just a fantastic Hotel

Posted May 12, 2014
Pros: Web
Cons: Cannot think of anything to alter - just a perfect place
Location: So much to do.
Had a great time in Sorrento and surrounding area.
5 out of 5
Recommended
for Everyone
by bunny from QLD Australia

Great place easy to find. helpful & friendly staff

Posted May 7, 2014
Easy to walk to from the train station. The lady on front desk was so helpful and spoke English very well. Rooms were small but clean and adequate. Wifi was great. All together a great travel experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Right in the center of Sorrento!

Posted Apr 29, 2014
Pros: Wonderful help from reception desk and we enjoyed the buffet breakfast.
Location: Walking distance for everything in town, for eating, shopping, seeing the sights. Close to buses and trains for trips out of town, a must!
Lovely, small hotel, right on main street, very close to the train station. The rooms aren't big, but with a balcony they are nice. If you get the street side it is very nice to watch all the walkers going by.
4 out of 5
Recommended
for Getaway With Friends
by Alice from New Zealand

Close to station and very comfortable

Posted Nov 19, 2013 on Hotels.com
We stayed for two nights and had a lovely stay. The breakfast has lots of cakes and sweet treats and well as the usual cerial / hams / breads / coffee. The shower was a little bit broken, but apart from that I would say it was a great stay. Also very walkable from the Sorrento Train Station.
4 out of 5
Recommended
by Dale from Chicago

Sorrento is a must visit

Posted Nov 1, 2013 on Hotels.com
Hotel Sorrento City was very nice. Clean and cute small hotel conveniently located. The staff were all nice. Nice rooftop area. Breakfast was just ok.
5 out of 5
Recommended
by Danielle from Orlando, FL

In the center of everything

Posted Oct 29, 2013 on Hotels.com
Great hotel with friendly, helpful staff. The room was clean and modern with a comfortable bed and nice shower/bathroom, although the rooms are fairly small. We had a great balcony overlooking the main street in Sorrento -- ask for a room away from the street if noise bothers you. The location of this hotel cannot be beat; in walking distance to the main square (Piazza Tasso) and everything else in "downtown" Sorrento and the train station.
3 out of 5
Recommended
for Everyone
by Eva from London, UK

Excellent location, very central.

Posted Oct 18, 2013
Pros: The location. Close to shops, not so close to the markets and close to bus/train station and buses to airport.
Cons: Breakfast was average. They could have provided fresher bread, better coffee and replace the food before time of breakfast time ended.
Location: Close to shops, not so close to the markets and close to bus/train station and buses to airport.
Hotel in general was confortable but few things could be improved. See below.