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Reviews of Panorama Palace

4 out of 5
Panorama Palace
Piazza Scarpati, 1, Meta, Campania

Reviews

6.8
Rating 10 - Excellent. 10 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 7 out of 44 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Amardeep

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The area is good but facilities not good
Stayed 8 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
The view, accessibility to town was good. Could use better quality towels. The staff were friendly and helpful.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
All the staff were lovely.. free upgrade to room with sea view - would stay there again
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a nice size with great views of the sea. But noisy as above door with people coming and going. Also small plaza in front of hotel with people talking till late at night so had to have window closed. Breakfast was not 4 star standard egg and bacon was offered some mornings but not others.
Stayed 12 nights in Jun 2018

4/10 Poor

Beryl, Kent, England

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel with a Lovely View
This hotel has the potential to be very good but does not live up to its 4 star rating. A nice location with lovely views but very little choice of restaurants or other amenities near by. The best bit of this hotel is the picture they use to advertise it and that is the bar opposite the hotel. It is staffed and owned by the hotel which means it that one is open the one inside the hotel is not. Nothing much to be missed by the bar in the hotel which is dingy and out dated. The furnishings and attitude of the hotel needs bringing into the 21st century. No menu available for the restaurant and no price list. Food ok but nothing special. Breakfast was fine. Rooms are clean and comfortable but furnishing shabby as with the rest of the hotel.Absolutely nothing in them explaining about the hotel facilities or surrounding area. Mini bar but no glasses provided unless you ask for them. No room safe and satellite TV non existent. Don't bother looking for the bath robes that were promised because there aren't any. We were upgraded from and economy room so I dread to think what they were like. The pool is small on the lower ground floor and at the back of the hotel with no room for deck chairs around it. Did not look at all inviting.
Stayed 7 nights in Sep 2017

10/10 Excellent

Mark, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minutes walk from Trrmini and easy access to Rome
We've stayed here before and will again. Easy to get to with luggage, great Roma, wonderful staff and close to all that Roma offers!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Great view. Friendly staff. Clean room. Hotel a bit disappointing. Did not provide wifi in room and only very weak wifi in lobby. Terrible breakfast. Forgot to mention charge for parking.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
**** RIPOFF ALERT ****
we had booked a triple room, non-smoking with 1 double and 1 single bed. Upon arrival, we were given the key to a room on the third floor which included three cots. We soon discovered that the air conditioning in the room did not work. Next we found that the TV remote needed batteries, so we could not operate the TV. We later found out that the shower head could not be attached anywhere in the shower, so you had to hold it from one hand so it did not spray everywhere. The next problem was that the shower drain was clogged, so after about four minutes, you would be standing in four or more inches of water and had to turn the shower off so that the water did not spill onto the bathroom floor. When we complained to the management at the desk downstairs, we were told that we would have to talk to the hotel owner. We asked to speak to the owner and was told that he or she was unavailable and to come back later. We called Expedia and immediately logged a complaint. Expedia representatives called the Panorama Palace Hotel and were also told the same thing – to call back later and talk to the owner. Expedia representatives, my wife and I tried several times before we left the hotel to reach the owner, but neither Expedia representatives nor ourselves could reach the owner. We left after the first night because we did not want to endure substandard accommodations on our vacation. We have since tried to have Expedia representatives reach out to the hotel owner without reply

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star no more
This hotel did not have air conditioning, nor hot tea/coffee in room. Bed was hard flat as were the pillows. The shower head was weak and dated and the whole bathroom needs updating. The molding around the room entrance door was falling off. Tried the breakfast one morning, bad coffee, milk bad. Overall would not return.

10/10 Excellent

Paula, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view
It was hard to get there from the train station because we didn't know you can take the bus which drops you right at the corner... The hotel is on a cliff so ten view is fantastic! The room was very spacious and clean, the only inconvenience is that at night you can only eat in the hotel restaurant because there is nothing else around, and the food was not impressive but extremely pricey!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel !

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Didn't meet expectations.
Unfortunately we did not feel this hotel lived up to it's expectations. We ended up not staying there as it was not what we wanted when we booked it. It is in Meta, a few km outside Sorrento. It did not appear to us to have many nearby bars or restaurants. The beach below looked fine but very busy. The pool was small but looked fine and there were tables outside on a terrace, but in the kind of courtyard of the hotel so no views. Our room was an economy double, but in a 4 star (?) hotel we thought this would be fairly nice. The room was a disappointment. The bed seemed fine but the bathroom was grubby and the shower was the smallest I've ever been in and leaked onto the bathroom floor. The room felt more like a hostel than a hotel. Usually this kind of room wouldn't bother us but as we had splashed out for the last couple of days of our holiday to stay in a 4 star hotel we expected much more. The communal areas looked alright. Staff were a bit defensive at first but then booked us a taxi etc.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Meta just up from the beach
Problem is no ATM near the hotel. Great tours to Capri and Amalfi provided by the staff. Scuba diving requires going all the way to Positano. Train goes to Sorrento and bus. The maps do not show the bus station or train station (located together) in Meta.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday hotel
Spent a few vacation days here tagged on to business trip. Wonderfull views, very friendly staff and lovely atmosphere in hotel. Got lost on tthe way to the hotel by trundling down the wrong side street with very heavy bag and they sent one of there staff with to find me with a van to take me back to the hotel. they were absolutely lovely about it and didn't charrge me anything !

2/10 Terrible

glenda, wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rubbish
The only good thing was views. Hotel was not cleanest, hot water was not put on till 4.30 pm & was only tepid in the morning food was nothing less than disgusting & surrounding area had nothing at all to offer Staff were very rude until last day when they shake their tips box in front of you The bar drinks were over priced & short measures. would never return

10/10 Excellent

Jeff, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Panorama Palace in Meta Sorrento
Unbelieveable view. Very helpful staff. Away from the main part of Sorrento and not within walking distance, but we preferred the smaller less busy area. Gave great restaurant recommendations. We would stay here again.

8/10 Good

Heath, Sheffield, England

Liked: Cleanliness, room comfort
Quaint little hotel, service good
Enjoyed this comfortable little hotel, especially the sunsets over the Med from the hotel roof. Clean room, pleasant waiters.Hotel very near to the lift down to the stunning little Meta beach

8/10 Good

Chloé

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement, propre et personnel au petit soin. A améliorer : insonorisation des chambres et équipements.
Stayed 8 nights in Aug 2021
Response from Luigia on Nov 5, 2021
Merci!

2/10 Terrible

Maria

Stayed 1 night in Aug 2021

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo soggiorno
Ottima struttura fornita di ogni tipo di servizio, compresa la navetta per arrivare ai lidi. Posizionato in una zona strategica. Personale efficiente e cortese.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Finger Weg !!!! Nie wieder das Hotelzimmer war nicht sauber, sogar das Klo war sehr dreckig. wir haben ein Zimmer für 2 Erw. und 1 kleines Kind gebucht, bekommen aber nur ein Doppelzimmer, Beschwerden werden nicht ernst genommen. Ein halber Stern ist viel zu viel für das Hotel
Stayed 2 nights in Aug 2021

2/10 Terrible

Samuele, Italia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il mio soggiorno proposto da voi in camera dependance mi farebbe tanto piacere sapere se siete a conoscenza di quanto vergognoso e squallido oltre a essere umido e puzzolente sia questa camera di un palazzo in condizioni fatiscente e decadente . Io ho avuto dopo aver filmato e fotografato quanto detto una camera in albergo anche se non delle migliori ma almeno senza muffa Se invece siete a conoscenza e avete avuto il coraggio di proporre un obrobrio del genere allora siete da denunciare prima voi e poi l albergo panorama e farvi un decennio di galera in questo obrobrio di camera insieme alle vostre mogli e figli
Stayed 1 night in Aug 2020

10/10 Excellent

Giuseppe, Napoli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Persone gentili e disponibili. Ottima struttura. Consigliato.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services and localization are excelents. The window view is fantastic.
Stayed 2 nights in Oct 2019

6/10 Okay

vincenzo

Liked: Cleanliness, staff & service
troppo vento
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Djellza, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bröllopsresa
En perfekt bröllopsresa!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
fint läge, dålig frukost, restaurang stängd
Vi åkte i oktober, restaurangen på hotellet var stängd, baren var tvärs över gatan, inte många andra restauranger att välja på. Frukosten kan man vara utan. Ungdomar hade samlingsplats utanför baren och de förde liv på kvällarna. Läget till stranden var bra, fanns hiss ner till stranden men den var inte alltid tillgänglig. Vi hade fantastisk utsikt mot havet, inte alla rum som har det. Polen på hotellet var ok, synd att solstolarna låg en våning upp.

8/10 Good

Eva, Halmstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vackert läge.
Mycket trevlig och hjälpsam personal. Bra och god frukost, saknade dock yoghurt. Fina rum med underbar utsikt. Nära till Sorrento med buss.

8/10 Good

Rodolfo, Milano

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bell'albergo con vista stupenda sul mare.
Albergo con personale molto gentile e premuroso. Camera spaziosa con stupenda vista del tramonto. Peccato la non buona pulizia camera. Ci tornerei

4/10 Poor

Rosario M., Germania

Disliked: Staff & service, property conditions & facilities
Un vero 2 stelle
1 stella per la vista sul mare, e 1 stella per la camera ampia. Tutto il resto come piscina, posizione, arredo e colazione sono un gran disastro. Mai più. Non consigliabile.

8/10 Good

grazia, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
piacevole hotel a picco sul mare
fine giugno primi luglio. Accolti da navetta alla stazione della transvesuviana, Pranzo in hotel non entusiasmante. Bella stanza con vista su mare. Tutto pulito e ben attrezzato. Personale molto disponibile.

6/10 Okay

Jan, København, Danmark

Disliked: Staff & service, property conditions & facilities
OK TIL PRISEN - INTET UDOVER
LIDT TRÆT HOTEL - TRÆNGER TIL LIDT MODERNISERING LIGGER UDEN FOR BYEN. FLOT UDSIGT FRA VORES VÆRELSE OVER HAVET OG STRANDEN DET MESTE AF PERSONALET ER DÅRLIGE TIL ENGELSK - KAN IKKE FORSTÅ SIMPLE TING - DEN ENE DAG VI KOM HJEM FRA EN HELDAGSTUR - STOD VORES HOTELVÆRELSE DØR ÅBEN. SJUSK OG INGEN UNDSKYLDNING SKULLE BETALE EKSTRA TAX KONTANT - DA VI REJSTE FRA HOTELLET?

8/10 Good

L

Liked: Cleanliness, room comfort
Fantastic view
With a view to the ocean and the basic needed facilities in the room this was a favourite hotel. However, We missed WiFi in the room. Poor breakfast. Suggestions: better coffee and freshly cooked bacon and egg :-)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Prisvärt hotell med bra frukost och underbar utsik
Prisvärt hotell med bra frukost, underbar utsikt (vi hade över havet åt två riktningar) Hotellet var fräscht med gratis wifi och förhållandevis nära till stranden. Hade svårt att hitta hotellet då skyltarna på vägen dit var otydliga... Inte hotellets fel möjligtvis men ändå störande. Vi kan rekommendera det, åtminstone till det priset vi fick rummet!

6/10 Okay

E

Liked: Cleanliness, property conditions & facilities, room comfort
Op doorreis
Matig. Nieuw hotel met grote opstart problemen.

8/10 Good

zibellini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Krista, Helsinki,FIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meta- vie sydämen
Matka oli loistava. Sisäänkirjautuessamme hotelliin saimme heti hyvää palvelua ja meidät toivotettiin tervetulleeksi hotelliin. Huone oli hyvin tilava ja kylpyhuone hyvänkokoinen. Vaikka meillä ei ollut merinäköala huoneestamme näki kuitenkin viistosti merelle ja se riitti meille oikein hyvin. Aamupalallakin saimme erittäin hyvää palvelua. Toivotettiin heti hyvät huomenet ja kysyttiin tahtoiko millaisen kahvin, ja se tarjoiltiin erikseen pöytään. Uimarannalle mennessämme saimme hotellista alennuslipukkeen jolla saimme alennettuun hintaan varjon ja 2 tuolia rannalta. Rannalle pääsi hissillä. Rannalta huikeat maisemat. Ranta on lähellä ja rannan yläpuolella oli tasanne mistä oli kiva viinilasi kädessä ihailla auringonlaskua merelle päin.

8/10 Good

Mikael, Paris, France

Liked: Cleanliness, room comfort
porte bien son nom
Le panorama sur la mer et la côte est exceptionnel pour ceux qui ont mis le petit supplément deplus les chambres sont très grandes cependant la déco desuète des 70's et le petit dejeuner n'était pas à notre gout.

4/10 Poor

Joanna, Rom

Disliked: Property conditions & facilities, room comfort
Inget fyrstjärnigt hotell, men centralt i Meta
Läge -Lite krångligt att nå, snäva vägar. Bilavstånd till Sorrento. -Fin utsikt över bukten. -Strand nära. Hiss ned till stranden (30eurocent/pers). Offentligt strand längst bort, och helt ok med plats under veckan. Rent. Typisk italiensk strand i övrigt med mycket folk och möjlighet att hyra parasoll och solstol. Rummen Enkla med tv och utan mini bar (de flesta). Tunna handdukar. Ej fyrstjärnig standard. Rent. Övrigt -Hotellet har egen pool, stänger kl 19. -Gratis parkering under hotellet, mycket praktiskt. Bilnycklar lämnas i receptionen ifall att de måste flytta på bilen. -Frukost: enkelt utbud av söta och varma saker. Frukt. Varma drycker serveras vid bordet. Övergripande intryck Enkelt hotell nära Meta strand.

8/10 Good

L, LATINA

Liked: Staff & service, property conditions & facilities, room comfort
ALBERGO CARINO SULLA COSTA SORRENTINA
ALBERGO CARINO, SITUATO IN UNA ZONA PITTORESCA DELLA COSTA SORRENTINA, VICINO ALLA SPIAGGIA, BEN SERVITO DAI MEZZI PUBBLICI VERSO SORRENTO. SERVIZIO BUONO, CAMERA VISTA MARE DAVVERO SPAZIOSA. GIUDIZIO COMPLESSIVO MOLTO POSITIVO.