Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by kiwi from New Zealand

Hard to find but well worth it. Look closely at s

Posted Jun 12, 2014
Pros: Staff. Very attractive hotel
We were welcomed by Christina who assisted us parking, ensured we were comfortable and well informed. She is a natural host.
5 out of 5
Recommended
for Everyone
by Pam from UK

Great friendly family run hotel

Posted Aug 24, 2013
Pros: Good friendly staff, nice rooms and good breakfast.
The Relais Francesca is situated walking distance from the train station, Piano di Sorrento. This is on the line from Naples to Sorrento. It is in a lovely town that has great restaurants and good beaches.
5 out of 5
Recommended
for Everyone
by A verified traveler

you should be booking this

Posted Jul 5, 2013
We first booked for 3 nights and ended up staying for 6. We were greeted by such a lovely young woman who proved to be incredibly helpful the whole week. The breakfast spread was delicious and the room was very comfortable with an amazing bathroom. Piano di Sorrento was a great little suberb feeling like a real Italian town. The ease of the train being so close made access into Sorrento simple. Look no further, book in here.
4 out of 5
Recommended
by A verified traveler

Convenient location near train station

Posted May 27, 2013 on Hotels.com
Satisfied with stay. Would return.
3 out of 5
Recommended
for Couples
by Alex

Service mixed, two train stops from Sorrento

Posted Oct 4, 2012 on Hotels.com
The hotel was fine although the service and breakfast was rather mediocre. It's also worth noting that it's outside of Sorrento, so only book if you've got a car (we had a train strike one day). No restaurants etc. in the neighbourhood. Wifi is free, it's clean, we had a much appreciated balcony and it's ok value for money. The breakfast consisted of coffee, sugary juices, cakes, boiled egg and white bread; if you slept in, you'd face an empty buffet with no refills.
4 out of 5
Recommended
for Everyone
by Kennard from New York

Cozy.

Posted Jul 21, 2012
Very very nice place to stay at. Convenient location to the train line connecting you to many places. The staff (Frank and his wife) were VERY helpful in directing me to where I needed to be. Breakfast was fitting and helped me fuel for each day that lay ahead of me. I will be returning to Italy very soon and I would recommend staying here!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 10, 2012
Excellent hotel and just as the pictures show. It has nothing to do with the hotel itself but beware that there are quite a few animals in the adjoining properties and therefore the cockerels, turkeys and horses do act as a early morning alarm!! Cannot fault the staff as they go out of their way to be helpful and they are very polite. Hotel is very clean and well kept. Buffet breakfast is typically Mediterranean and again plentiful and varied.
2 out of 5
Recommended
by A verified traveler

Very rude service

Posted Jun 22, 2012 on Hotels.com
The lady running the desk was very rude and unhelpful. She couldn't give us the time of day when my wife asked how to get to the beach. The desk was also closed very early in the day for a hotel, around 8:15 so there was no one there to answer questions or concerns about the room.
4 out of 5
Recommended
by A Jarvis

Piano Sorrento

Posted Apr 25, 2012 on Hotels.com
Clean, tidy and well run. No problems. Very secure / good security all round - felt a very safe place to stay. Piano Sorrento (seems a fairly affluent area of Sorrento) is a taxi/train ride (one stop) from Sorrento itself (its a bit far to walk but you could via the back roads). Piano Sorrento is more a residential neighbourhood, than a tourist location, there are restaurants though and Relais Francesca is very near the train station (2-3 min walk), so you can use the train to get to Sorrento itself (trains did finish early in the evening in April during my stay). This hotel is better as a basis for seeing the surrounding area (amalfi coast) by car during the day, then using it as just a place to sleep - as you can park easily (unlike Sorrento itself where parking is a pain and expensive). The room I had was a self-contained annex on the ground floor, so no views as such but large - clean, tidy and felt private, with a nice bathroom and powerful shower. Good for the price paid.
4 out of 5
Recommended
by A verified traveler from Wisconsin

Relais Francesca - a good option near Sorrento

Posted Apr 15, 2012 on Hotels.com
We had a nice stay at this hotel - a very short walk to the circumvesuviana train that serves Pompei and Naples - this is totally the way to go. The staff were awesome, extremely helpful. Our room was very small for our family of four, but it worked. Breakfast was good too. And it's a great jump off point for the drive to Positano, Amalfi and Atreni.