Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Getaway With Friends
by A verified traveler

Great base for Amalfi

Posted Jun 2, 2014 on Hotels.com
Really enjoyed my stay at the Relais. Great staff. Delicious breakfast.
5 out of 5
for Everyone
by Jim from Cockermouth, UK.

Walking distance to railway/bus station.

Posted May 23, 2014
Pros: Location and cleanliness of room.
Cons: At the price, nothing.
Location: A smallish holiday resort, but within easy reach are Naples, Pompeii, Capri, Amalfi Coast, etc. Co-located train and bus station close to hotel.
If you're looking for 5 star luxury, this is not the hotel for you. But if you want somewhere convenient to the rail/bus station and close to the town centre at a good price, this is the place. That price includes wi-fi, sky tv, room safe. Our room was kept extremely clean and, on arrival, Pasquale gave us his mobile number in case we had any problems during our stay in Sorrento. There were none, but he was always willing to give advice whenever we saw him. Glad we booked.
5 out of 5
by Alex from Mexico

Feel like home

Posted Apr 28, 2014 on Hotels.com
This is the kind of small, owner operated hotels that make you feel like home.
5 out of 5
for Everyone
by voronoff

Nice place to state in Sorrento

Posted Mar 24, 2014
Pros: Location, price, parking.
Nice place. About 5-10 min walking from city center and old town. Perfect value cost.
4 out of 5
for Everyone
by A verified traveler

Posted Jan 9, 2014
Wonderful host! So kind and helpful. Extensive buffet breakfast and coffee to order alongaide breakfast free of charge every morning! Strongly recommend.
4 out of 5
by Mr M and Lola from London

happy stay but no windows

Posted Dec 31, 2013 on Hotels.com
good clean room ... no windows and shower strength very poor (we didn't ask so hotel didn't have chance to fix) but liked this hotel
3 out of 5
for Overnight Stay Before Destination
by A verified traveler

Good location

Posted Oct 14, 2013 on Hotels.com
Friendly staff and good location
4 out of 5
for Families
by Alexandra from USA

Great hotel

Posted Jul 16, 2013 on Hotels.com
Everything is great, but the most important it's quality of the service, The owner helped me a lot with finding my baggage, put a big effort to make me feel better. His stuff helped a lot too.
2 out of 5
by A verified traveler

I would not return

Posted Jun 23, 2013
Hotel photo misrepresents what hotel looks like. Room was small and cramped with a shower barely large enough to be usable More importantly, the walls of the rooms are paper thin so we heard everything our neighbors were saying and doing. Had to ask the hotel staff to quiet them down on occasion. Hotel says it is a short walk to city center. Maybe to the edge of city center but not to the center itself or to the port. In fact had to take a cab to the port. Breakfast was very limited and (in Sorrento of all places) pastries came wrapped in cellophane. The only good thing about it was that it was cheap. Hotel advertises that front desk is open 24/7 but after 9 you have to phone the manager if there are any problems or if you need anything. Other than the manager who has limited English, no one else speaks English. All are friendly and helpful, but there is a big communication gap. Don't expect anything but the basic services (nothing concierge like such as booking tours, etc.)
Comment from Hotel Management
Jun 21, 2014 by Pasquale, Hotel Management
Dear Customer, She booked a B&B! We do not have the 24-hour and is suitable everywhere. We carry bookings for excursions. We are a 5 minute walk to walk 500 meters. Piazza TASSO! I, as manager of the hotel do not speak good English, but with a bit of desire to communications can understand and try to do my best for my customers!! The next reservation must VERIFY OK to book a HOTEL and not a B & B! The B&B does not offer the services of a hotel, but it has a major advantage in the price. Regards
4 out of 5
for Everyone
by FH from France

Great location

Posted May 29, 2013
Pros: Location
Cons: Breakfast
Location: Fantastic, close to the centre and the train station
Great place to stay if you are on a budget. We where there for a wedding over the weekend and the location was perfect for this. Its also close to the train station which is great. If you aren't expecting a posh hotel then its ideal.(it met our expectations stop on) The only downside was the breakfast, im not overly worried about the food but a good and slightly larger coffee in the morning would have been nice.