Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby K from Washington, D.C.
Old hotel near the coastPosted Sep 15, 2013
The staff is very accommodating. However, they have little to work with, except the location. The rooms are spartan and uncomfortable, the beds are hard, the breakfast was continental with canned fruit and showed little effort, the showers are extremely small (smaller than every cruise I have ever been on). Most annoying was the mold and mildew in the showers. On the positive side, the balcony we had was large, the wifi was free, and the courtyard was nice.
for Couplesby Paul and Hannie from Coventry, West Midlands, UK
Friendly family run hotelPosted Jun 20, 2013
Pros: The friendly staff
Cons: Our first experience with our allocated room. The night we arrived the hotel was full and we were the last to check in.
Location: Sant' Agnello is about one km. outside Sorrento. From a terrace at the end of the road there are spectacular views of the bay.
Family run hotel where all the staff are doing their best to make your stay as pleasing as possible. If you are happy, they are happy. Some of the rooms are not up to the standard you can expect from a 3-star hotel. We were given a room which was not acceptable to us but after complaining to the manager we were given a different room on the third floor, where all rooms have been renovated a few years ago. That room was perfectly adequate. There is a roof terrace with spectacular views and sunbeds for the use of hotel guests. The restaurant, where you can eat outside under the lemon trees, has just one waiter, Alfonso, who makes everyone feel he has known you for years. All in all you are made to feel part of the family, which made our holiday just that little bit nicer. A very nice experience.
for Couplesby Nate from Kansas
Nice HotelPosted May 31, 2013 on Hotels.com
Hotel was nice. Within walking distance to Sorrento. Breakfast was good.
for Everyoneby A verified traveler
Very good value hotelPosted May 30, 2013
Very nice family-run hotel with friendly staff, clean, comfortable rooms and good restaurant. Good location and good value
Recommendedby andrew from victoria
Posted May 2, 2013 on Hotels.com
Hotel staff were friendly, spoke excellent english, had great local tips for transit and things to do. They clearly care about guest satisfaction and it shows. They found us some clean beach towells for a day trip to Positano. they had some odd rules about bringing food in from outside; not a rule we had seen anywhere else in italy or the naples region. as owner operators it would seem they solve past problems with rules, but they generally make sense to a normal person anyway. location was a bit of a walk from the train station, but nice and close to many restaurants and the water front!! breakfast wasn't bad compared to what we had seen. hard boiled eggs, cold cuts, pastry, ceral, yogurt coffee juice etc
for Couplesby Jenn from Dallas, TX
Family own with a lot of heart. Nice relaxingPosted Apr 13, 2013 on Hotels.com
I loved it. The family there, Margherita and Maria are sisters there running it for 35 years with their mother, Stella. Rooms were clean no bother getting in late, breakfast was good. Only negative is that the mother smokes in the lobby so it smells smokey a lot.
Recommendedby Nancy from Kansas
Posted Apr 4, 2013 on Hotels.com
The hosts were very helpful and friendly. We found the location good for what we wanted to do. Breakfast is basic, but sufficient. The only downside was the size of the shower, but it was sufficient.
for Familiesby Sandy from Poughkeepsie, NY
great location/lovely roomPosted Mar 13, 2013 on Hotels.com
We were easily able to walk into Sorrento from this hotel. A great view of the ocean is just down the road less than 5 minutes away. The people at the front desk were very helpful. The breakfast was ample and good. We enjoyed our stay here.
for Couplesby A verified traveler from London
Great hotel in santagnelloPosted Aug 6, 2012
Great hotel. Good value and sant Agnello is really chilled.
Recommendedby A verified traveler
Great hotelPosted Jun 24, 2012 on Hotels.com
Absolutely beautiful room. Quite a hike to town, but we did it. Worked off all the wonderful food we ate. Bar/restaurant left something to be desired, but friendly knowledgeable staff. We had a quick trip to Pompeii from here. Easy to get anywhere on the coast. FOR SURE would stay here again.