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Reviews of MClub Del Golfo

4 out of 5
MClub Del Golfo
Discesa A Mare 3, Sorso, SS

Reviews

6.4
Rating 10 - Excellent. 6 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 5 out of 20 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Simaran

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is in the middle of no where. Food is only served super early and super late and there are no restaurants nearby. Cannot get a taxi either
Stayed 3 nights in May 2023
Response from G.M. on May 25, 2023
Dear customer, thank you for leaving a comment, we are sorry that you have misjudged the structure only for the location and hours of the restaurant.

2/10 Terrible

Joe

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Director Manager on Aug 23, 2022
Dear Guest,thank you for your review. We place great importance on the opinions of all our guests, whether these are positive or critical, in the belief that they represent a valuable help to improve our products and services. It is precisely this attention, on the other hand, that has contributed to making us one of the largest Italian hotel groups in the last fifty years.We welcome your feedback and thank you for your time, with the hope of welcoming you back to Mangia’s Resort.We give you our best regards,Serena - Mangia’s Online Customer Care

2/10 Terrible

Espen

Business traveler
Disliked: Staff & service
Stay away!
Terrible experience. I was planning to stay for only one night in an ocean view room. The room has absolutly no ocean view, no view at all, facing dirrectly at neighbour rooms. Rooms are tiny and worn down. WiFi is no good and hotel is in area with no cell reception. This is not a normal hotel, it isa resort style place, where you need to charge all purchases to a prepaid card. Card machine in reception did not work, so I cold not buy anything, not even get into the buffet. The only solution offered to me was to take a taxi into town to take out cash at an ATM machine. I checked out and left without staying the night. First upon leaving I was offered to have items from the bar for free, but they would not let me get any food from the buffet. The girl at the front desk was polite and tried to be helpfull, but management lacks all kind of service skills. Never experienced anything so silly, stay away.
Stayed 1 night in Jun 2022
Response from Director Manager on Jun 14, 2022
Thank you for your review. We place great importance on the opinions of all our guests, whether these are positive or critical, in the belief that they represent a valuable help to improve our products and services. It is precisely this attention, on the other hand, that has contributed to making us one of the largest Italian hotel groups in the last fifty years. Since the issue was in the credit cards, the staff tried everything possible to meet your needs, even making the manager's card available to offer you beverages. We also wished to inform you that some of our rooms offer a marvellous view of the Mediterranean Sea (no Ocean in Italy), but you booked our entry level and unfortunately we had no possibility for a free upgrade. However, we are sure that once the credit card problem was solved, you too could have had an amazing stay. We welcome your feedback anyway and thank you for your time, with the hope of welcoming you back to Mangia’s Resort. We give you our best regards, Serena - Mangia’s Online Customer Care

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further!
AWESOME! Would definitely stay here again. No details overlooked well suited for couples and families. We stayed 10 nights and the kids wanted to stay another 10! Animation/Entertainment staff worked were top notch. Different shows overnight kept all laughing and talking about the shows the next day. Buffet dinners were delicious. Better than most restaurants in surrounding areas we tired. Different varieties each night. Cleaning staff were efficient and left the room spotless each night. Beds were extremely comfortable/new. Resort is in great condition, with excellent pool and right on the beautiful beach. Plenty of activities and kids club to keep all busy everyday. Many of the employees spoke highly of the management/ownership as was evident as everyone took pride in the resort and their work. We never got bored and it was one of the best resorts we've stayed at in Italy. Many of the people we met all had great things to say about the resort and no negativity. We will be exploring other similar owned resorts in other part of Italy.
Stayed 10 nights in Aug 2020

8/10 Good

Florian

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hotel super : buffet, cadre.... On regrette une odeur d'égout qui se dégageait de la salle de bain qui n'a pas été traitée malgré notre demande
Stayed 2 nights in Sep 2023
Response from G.M. on Sep 11, 2023
Cher client,Nous vous remercions d'avoir donné votre avis sur vos vacances, nous acceptons et espérons vous revoir en tant qu'invités dans notre hôtel pour vous montrer les améliorations.Cordialementla direction

6/10 Okay

Rafaela

Liked: Staff & service
Stayed 4 nights in Sep 2023
Response from G.M. on Sep 9, 2023
Dear customer, thank you for taking your time for this review.Best regardsthe GM

8/10 Good

Josep

Traveled with family
Liked: Cleanliness, staff & service
Confortable. Tiene playa. Está muy cerca de Puerto Torres donde teníamos que coger el Ferry. Muy práctico en ese sentido. Personal muy amable.
Stayed 1 night in Aug 2023
Response from G.M. on Aug 9, 2023
Estimado cliente, gracias por dedicarnos un poco de su tiempo, sus opiniones son muy importantes y nos ayudarán a mejorar,Esperamos verte pronto en nuestros clubes y resorts en Sicilia y Cerdeña.Atentamentela dirección

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from G.M. on Jul 25, 2023
caro cliente,grazie per aver dato il suo giudizio sulla struttura, per noi è molto importante saper per riuscire a migliorare nei servizi offerti.cordiali saluti

10/10 Excellent

Françoise

Stayed 2 nights in Jun 2023
Response from G.M. on Jul 25, 2023
Cher client,merci de donner votre avis sur la structure, pour nous il est très important de le savoir afin de pouvoir améliorer les services proposés.Cordialement

4/10 Poor

Sherazade

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pas du tout a la hauteur d'un 4 étoiles
Stayed 3 nights in Aug 2022
Response from Director Manager on Aug 26, 2022
Cher client,Merci pour votre commentaire. Nous attachons une grande importance aux opinions de tous nos hôtes, qu'elles soient positives ou critiques, car nous sommes convaincus qu'elles constituent une aide précieuse pour améliorer nos produits et services. C'est précisément cette attention, après tout, qui a contribué à faire de nous l'un des plus grands groupes hôteliers italiens de ces cinquante dernières années.Nous sommes heureux de recevoir vos commentaires, nous vous remercions pour votre temps et nous espérons vous accueillir à nouveau au Mangia's Resort.Nous vous envoyons nos meilleures salutations,Serena - Service clientèle en ligne de Mangia

2/10 Terrible

Romy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Spijt van onze keuze voor dit hotel
Totaal niet volgens verwachting. Oude staat, ontbijt zwaar onder maats, luidde muziek en drukke entertainment de hele dag. Vooral gericht op italiaanse en Franse gasten. Evenals de kindentertainment. Kamer zat vol met mieren! Kleine kamers
Stayed 6 nights in Aug 2022
Response from Director Manager on Aug 23, 2022
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,

10/10 Excellent

Adelaide

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Petit hôtel club agréable au bord de la plage.
Stayed 5 nights in Aug 2022
Response from Director Manager on Aug 14, 2022
Cher Adelaide, Merci beaucoup pour votre commentaire. Pour nous, c'est la plus grande satisfaction de savoir que nous vous avons fait passer le meilleur de votre séjour. Nous espérons sincèrement vous accueillir à nouveau au Mangia's Resort et nous profitons de cette occasion pour vous inviter à essayer les expériences que nous proposons dans nos autres établissements en Sicile et en Sardaigne. Nos meilleures salutations, Serena - Service clientèle en ligne de Mangia

8/10 Good

Jose Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities
Me gusto el entorno, el personal y las instalaciones. No me gustó la poca variedad y calidad del desayuno, la mala calidad de la wifi en las zonas comunes la falta de wifi en las habitaciones.
Stayed 7 nights in Aug 2022
Response from Director Manager on Aug 14, 2022
Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,

2/10 Terrible

Peter

Stayed 5 nights in Jun 2022
Response from Director Manager on Jul 6, 2022
Dear Guest, thank you for your review. We place great importance on the opinions of all our guests, whether these are positive or critical, in the belief that they represent a valuable help to improve our products and services. It is precisely this attention, on the other hand, that has contributed to making us one of the largest Italian hotel groups in the last fifty years. We welcome your feedback and thank you for your time, with the hope of welcoming you back to Mangia’s Resort. We give you our best regards, Serena - Mangia’s Online Customer Care

10/10 Excellent

gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorso al TOP
H Del Golfo , direttamente sul mare è veramente eccezionale. location fantastica Dall'accoglienza al momento del Ceck-out il personale è stato inappuntabile ed efficentissimo per esaudire qualsiasi richiesta anche fuori standard !ed è lì che si vede la differenza! Grazie Fabio Reception !! il posto è fantastico !
Stayed 1 night in May 2022
Response from Director Manager on Jun 9, 2022
Gentile Gianluca, la ringraziamo di cuore per la sua recensione. Per noi è la più grande soddisfazione sapere di averle fatto trascorrere al meglio il suo soggiorno. Speriamo di poterle dare nuovamente il benvenuto nei Mangia’s Resort e cogliamo l’occasione per invitarla a provare anche le esperienze che offriamo nelle altre nostre strutture in Sicilia e Sardegna. I nostri migliori saluti, Serena - Mangia’s Online Customer Care

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!! Friendly and helpfull staff! Besutiful beach snd fasilities! Would stay here again!!
Stayed 4 nights in Jul 2021
Response from Director Manager on Dec 2, 2021
Thank you very much

4/10 Poor

claude

Traveled with partner
Disliked: Staff & service, amenities
Le seul intérêt de cet hôtel est sa situation sur une zone de plage peu fréquentée, qui est un avantage pour la Sardaigne où toutes les plages sont bondées en Août.
Stayed 3 nights in Aug 2021

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
hotel
Goede ligging tov strand; wel wat geisoleerd: kan niet zonder auto; zwembad goed, rest wat minder, maar niet slecht. Ook niet zo duur, dus wel goede prijs/kwaliteit verhouding. Veel Duitsers.
Response from Direttore Commerciale on Jan 17, 2015
the management of the Hotel Club del Golfo has changed since April 2014. There is a new management company, a new staff, customers and well-being are our top priorities. Guests at the hotel are from Italy and many European countries, are satisfied and like the rooms, only 20 meters from the sea and the sea, in addition to good food.

4/10 Poor

Barnefamilie, Sørlandet

Disliked: Staff & service, property conditions & facilities, room comfort
Barnefamilier styr unna!
Vi bodde på dette hotellet i to dager. Det var mer enn nok. Førsteinntrykk:Vi hadde strevd med å finne frem. Det er svært dårlig merket, og gps`n tar ikke adressen. Hotellet ser litt slitent ut, og rommene ligger tett i tett og de aller fleste har utsikt mot et annet hotellrom. Bare tull at flere rom har sjøutsikt... Ansatte:Da vi ankom hotellet ble vi møtt av en ung kvinnelig resepsjonist, som snakket elendig engelsk og knotet mellom italiensk, engelsk og tysk. Det tok en uendelighet å få informasjon, grunnet dette, og vi måtte hjelpe henne å finne de rette engelske ordene. FOR dårlig!En annen, middelaldrende mann, var svært nedlatende. Da vi fikk rom 4 meter fra baren (som forøvrig er åpen til midnatt med MYE støy!), og klagde på dette grunnet barn på 3 og 5 år, himlet denne mannen med øynene mot en kollega og sa på italiensk "de barna er ikke akkurat små!". Vi svarte på engelsk (ettersom vi forsto hva han sa) at "nei, ikke så små, men de legger seg kl.20 - og kan ikke sove ved siden av en støyende bar!". Etter mye om og men fikk vi byttet rom. Rom:For en familie på 4, fikk vi et rom på ca 15 m2. Altfor lite, badet var max 3 m2, og kunne kun for en person. INGEN terrasse/balkong.Utrolig dårlig. Maten: Vi hadde kun frokost, og den var elendig!! Rett og slett en forferdelig sammensatt frokost!Null juice, men derimot brusmaskin - til frokost!! Lekeområde: Elendig. Minst 20 år gammelt. Basseng: OK. Strand: Grumsete vann. Kjip sand. Alt i alt er vi misfornøyde. Aldri igjen.
Response from Direttore Commerciale on Jan 17, 2015
the management of the Hotel Club del Golfo has changed since April 2014. There is a new management company, a new staff, customers and well-being are our top priorities. Guests at the hotel are from Italy and many European countries, are satisfied and like the rooms, only 20 meters from the sea and the sea, in addition to good food. Children are welcome and baby parking service is very much appreciated by the young guests. Our clientele of families choose the Hotel Club del Golfo both for the quality of the services provided and for services for children. Our breakfasts are plentiful and varied. Try our Hotel with the new management and you will be pleasantly surprised.