Indoor pool, outdoor pool, sun loungers

Reviews of Marhaba Beach

4 out of 5
Marhaba Beach
Boulevard 14 Janvier, Sousse

Reviews

7.8

Good

Rating 10 - Excellent. 96 out of 241 reviews" "
Rating 8 - Good. 77 out of 241 reviews" "
Rating 6 - Okay. 29 out of 241 reviews" "
Rating 4 - Poor. 14 out of 241 reviews" "
Rating 2 - Terrible. 25 out of 241 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Abdellatif

Liked: Cleanliness, staff & service
Accessibility to food in late hour is limited, other than that is ok
Stayed 2 nights in Feb 2024
Response from Public Relations Officer on Apr 8, 2024
Dear Abdellatif,Thank you for your feedback. We'll take your comments into consideration to improve our services. We're glad to hear that overall you had a satisfactory experience and we look forward to welcoming you again soon!Best regards,

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, staff are brilliant and attentive. Rooms overlooking the pool are noisy at night due to the entertainment but other than that the hotel was great.
Stayed 4 nights in Feb 2024
Response from Public Relations Officer on Apr 8, 2024
Dear Georgina,Thank you for your feedback. We're delighted to hear that you enjoyed your stay and found our staff to be brilliant and attentive. We'll take note of your comment regarding noise from the pool area and see what measures can be taken to address it. We hope to welcome you back again soon!Best regards,

8/10 Good

Ilyes

Stayed 1 night in Oct 2023
Response from Public Relations Officer on Nov 17, 2023
Cher Ilyes,Nous vous remercions pour votre évaluation de 8/10 ! Votre retour est précieux pour nous. Si vous avez des suggestions pour améliorer votre expérience, n'hésitez pas à les partager. Nous espérons vous accueillir à nouveau pour un séjour encore plus agréable.Meilleures salutations,

10/10 Excellent

Marie-Pascale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau séjour. Le personnel est très chaleureux. Excellent service de Mounira à la réception. Nous avons bénéficié d’un upgrade. Moins de choix au buffet du petit déjeuner qu’à l’habitude. Nous retournerons bientôt au Marhara Beach.
Stayed 2 nights in Oct 2023
Response from Public Relations Officer on Nov 3, 2023
Chère Marie-Pascale,Nous vous remercions pour votre aimable commentaire. Nous sommes ravis d'apprendre que vous avez passé un très beau séjour et que notre personnel a été chaleureux, en particulier Mounira à la réception, qui vous a offert un excellent service.Nous notons votre remarque concernant le buffet du petit déjeuner, et nous nous efforcerons d'améliorer cette expérience lors de votre prochaine visite. Nous sommes impatients de vous accueillir à nouveau bientôt au Marhaba Beach.Meilleures salutations,

10/10 Excellent

momcilo

Stayed 2 nights in Oct 2023
Response from Public Relations Officer on Nov 3, 2023
Dear Guest,Thank you for your outstanding rating of 10/10! We are thrilled to hear that you had a perfect experience at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back for another exceptional stay.Warm regards,

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from The Management Team on Aug 23, 2023
Dear Hazem,Thank you so much for your wonderful 5/5 rating! We're thrilled to hear that you had a fantastic experience during your stay. It's always a pleasure to know that our efforts to provide excellent service are appreciated. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to let us know. We look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from The Management Team on Jul 24, 2023
Dear Mohamed,Thank you for your outstanding 5/5 rating! We are thrilled to see that you had an excellent experience during your stay with us. Your kind feedback means the world to our team, and we're delighted that we could provide you with a memorable and enjoyable stay. We hope to have the pleasure of welcoming you back soon for another fantastic experience at our hotel!Best regards,

10/10 Excellent

Beele

Stayed 1 night in Jul 2023
Response from The Management Team on Jul 24, 2023
Dear Guest,Thank you so much for your outstanding rating of 10/10! We are absolutely thrilled that you had a phenomenal experience during your stay with us. Your kind feedback is greatly appreciated, and we're delighted that we could provide you with a memorable and enjoyable stay. We hope to have the pleasure of welcoming you back soon for another fantastic experience at our hotel!Best regards,

4/10 Poor

Hamza

Stayed 2 nights in Jul 2023
Response from The Management Team on Jul 21, 2023
Dear Hamza,Thank you for sharing your feedback with us, and we sincerely apologize for not meeting your expectations during your recent stay. We are disappointed to learn that your experience was below our usual standards.If you would be willing to provide more detailed feedback, we would greatly appreciate it. Please know that we value your patronage and hope to have another opportunity to better serve you in the future.Kind regards,

8/10 Good

Terence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great access to beach Pool area very good
Stayed 7 nights in May 2023
Response from The Management Team on May 25, 2023
Dear Terence,Thank you for the feedback.We love to know that you enjoyed a lovely stay with us!We look forward to welcoming you again soon.Warmest regards,

10/10 Excellent

Kanzari

Stayed 3 nights in Apr 2023
Response from Public Relations Officer on Apr 29, 2023
Dear Guest,Thank you for the feedback.We love to know that your stay with us was as great as planned and we look forward to welcoming you again soon.Warmest regards,

2/10 Terrible

Mourad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible rooms, service and guest services. Do not recommend at all
Stayed 9 nights in Apr 2023
Response from Public Relations Officer on Apr 26, 2023
Dear Mourad,Thank you for the feedback.We are so sorry to read that you didn't appreciate your recent stay with us.Our rooms have been recently renovated and it's a pity to know that they didn't meet your expectations.We assure you of our continuous efforts to improve our services and we look forward to welcoming you again soon for a much better experience.Warmest regards,

10/10 Excellent

Marie-Pascale

Stayed 1 night in Apr 2023
Response from Public Relations Officer on Apr 26, 2023
Chère Marie-Pascale,Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez passé un séjour topissime et nous espérons vous revoir très vite!Meilleures salutations,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value, all inclusive option, on the beach
The only thing wrong (very minor) with our Superior Sea View room was it was too low down to maximize the view (we were on Floor 1) otherwise excellent. The buffet, and drinks, were fresh, plentiful with a good range of choice - all in all excellent value.
Stayed 4 nights in Mar 2023
Response from Public Relations Officer on Mar 21, 2023
Dear Simon,Thank you for the feedback.We love to know that your stay with us was excellent and we can't wait to welcome you again very soon.Warmest regards,

6/10 Okay

Sandra

Traveled with partner
Cockroach in the bathroom , not a great variety of food for breakfast, rooms pretty basic
Stayed 2 nights in Mar 2023
Response from Public Relations Officer on Mar 20, 2023
Dear Sandra,Thank you for the feedback.We are so sorry to read that your recent stay with us didn't meet your expectations. We have well noted your remarks while we assure you of our efforts to constantly improve our services.We look forward to welcoming you again soon.Warmest regards,

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a very nice place, clean and in a fun area of town.
Stayed 2 nights in Mar 2023
Response from Public Relations Officer on Mar 20, 2023
Dear Jeff,Thank you for the feedback.We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again soon.Warmest regards,

10/10 Excellent

Bruce

Stayed 2 nights in Mar 2023
Response from Public Relations Officer on Mar 20, 2023
Dear Bruce,Thank you for the feedback.We love to know that you enjoyed a perfect stay with us.We look forward to welcoming you again very soon.Warmest regards,

10/10 Excellent

Mongi

I hodestly felt at home with staff behaving as professional and caring about customers. To and my wife that was unique.
Stayed 2 nights in Feb 2023
Response from Public Relations Officer on Feb 27, 2023
Dear Mongi,Thank you for the feedback.We are so grateful for your kind words and we couldn't be happier to know that you enjoyed a magical stay with us.We look forward to welcoming you again soon.Warmest regards,

8/10 Good

Amadu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and quiet, rooms are nice and cleaned everyday
Stayed 1 night in Feb 2023
Response from Public Relations Officer on Feb 20, 2023
Dear Amadu,Thank you for the feedback.We love to know that you enjoyed your stay with us and we look forward to welcoming you again soon.Warmest regards,

10/10 Excellent

Sima

Stayed 4 nights in Feb 2023
Response from Public Relations Officer on Feb 12, 2023
Dear Sima,Thank you for the feedback.We are thrilled to know that you fully enjoyed your stay with us!We look forward to welcoming you again very soon :)Warmest regards,

10/10 Excellent

Gurdial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's a fantastic place to stay
Response from Public Relations Officer on Jan 20, 2023
Dear Guest,Thank you for the feedback.We are thrilled to kno wthat your stay with us was amazing and we look forward to welcoming you again soon.Warmest regards,

4/10 Poor

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property and the staff were pretty good but the security guard at the front gate harassed and made fun of my fiancée when she went to pick me up with her sister. I demanded an apology and got none.
Response from Public Relations Officer on Jan 11, 2023
Dear Juan,Thank you for the feedback.We are so sorry to know that in spite of the fact that you appreciated our staff and our amenities you were dissatisfied with the interaction with the guards. Meanwhile we believe that you are speaking about the main entrance for the 3 hotels in the large park.The main entrance's guards are not our staff but we apologize for their behavior.We look forward to welcoming you again soon for a much better and happier stay :) Warmest regards,

8/10 Good

Marie-Pascale

Stayed 1 night in Jan 2023
Response from Public Relations Officer on Jan 11, 2023
Chère Marie,Nous vous remercions pour le feedback.Nous sommes très contents que vous ayez passé un très agréable séjour et nous espérons vous revoir prochainement.Meilleures salutations,

8/10 Good

Joy

6/10 Okay

Jawher

Stayed 1 night in Sep 2022

10/10 Excellent

Aymen

Stayed 2 nights in Jun 2022
Response from Public Relations Officer on Jul 12, 2022
Dear Aymen, Thank you for the feedback. We are excited to know that you had such a wonderful stay in our resort. We look forward to welcoming you again soon. Warmest regards,

10/10 Excellent

Ariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here staff was friendly and helpful. It was clean and well maintained. Thank you for a wonderful stay.
Stayed 7 nights in May 2022
Response from Public Relations Officer on Jul 12, 2022
Dear Ariana, Thank you for the feedback. We are thrilled you enjoyed a wonderful stay and we hope you will visit us again soon. Warmest regards,

2/10 Terrible

Ali

Stayed 2 nights in Mar 2022
Response from Public Relations Officer on Apr 5, 2022
Dear Ali, Thank you for the feedback. We are so sorry you disliked your stay with us. Unfortunately we have no details about what could have gone wrong but we assure you that our staff is committed to providing you the best experiences. We hope you will return in the future for a much better stay. Warmest regards,

10/10 Excellent

shahzad

Stayed 6 nights in Dec 2021
Response from Public Relations Officer on Dec 14, 2021
Dear Shahzad, Thank you for the feedback. We love you enjoyed your stay with us and we look forward to welcoming you again soon :) Warmest regards,

10/10 Excellent

Robert

Stayed 1 night in Nov 2021
Response from Public Relations Officer on Nov 22, 2021
Dear Robert, Thank you for the feedback. We are thrilled you absolutely enjoyed your stay with us and we hope you will visit us again soon ! Warmest regards,

8/10 Good

Touta

Stayed 3 nights in Nov 2021
Response from Public Relations Officer on Nov 11, 2021
Dear Touta, Thank you for the feedback. We are thrilled that your sojourning experience with us was very satisfying and we can't wait to welcome you again soon. Warmest regards,

8/10 Good

Ahmed

Stayed 3 nights in Nov 2021
Response from Public Relations Officer on Nov 11, 2021
Dear Ahmed, Thank you for the feedback. We are very happy you had a wonderful holiday with us and we look forward to your next visit. Warmest regards,

10/10 Excellent

Annalisa

Stayed 8 nights in Oct 2021
Response from Public Relations Officer on Oct 25, 2021
Dear Annalisa, Thank you so much for reviewing us. We couldn't be happier to know you had an amazing holiday in our resort and we look forward to welcoming you again soon. Warmest regards,

10/10 Excellent

Farid

Stayed 17 nights in Aug 2021
Response from Public Relations Officer on Oct 7, 2021
Dear Farid, Thank you for the feedback. We are thrilled you enjoyed your holiday with us and we look forward to welcoming you again very soon ! Warmest regards,

2/10 Terrible

Jihed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Public Relations Officer on Aug 18, 2021
Dear Jihed, Thank you for the feedback. We are so sorry to know that your stay with us did not meet your expectations. Meanwhile we have no information about what could have gone wrong so that we could improve things in the future. We really hope that you will give us another chance in the future. Warmest regards,

6/10 Okay

Sellami

The hotel no bottles of beer no ice the food is the worse you have basically i would not return to this hotel even for free
Stayed 3 nights in Aug 2021
Response from Public Relations Officer on Aug 23, 2021
Dear Guest, Thank you for the feedback. First of all we are sorry to read that you didn't quite enjoy your stay with us. We can assure you that we do our best to make our guests happy which is why your comments sadden us. We hope that you will change your mind and that you will give us another chance for a better stay in the future. Warmest regards,

2/10 Terrible

Radostina

Stayed 2 nights in Aug 2021
Response from Public Relations Officer on Oct 7, 2021
Dear Radostina, Thank you for the feedback. We are very sad for knowing, according to your low reviewing, that you didn't quite enjoy the stay with us. unfortunately we do not have details regarding what exactly you disliked but we hope you will give us another chance in the future for a much better stay. Warmest regards,

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020
Response from Public Relations Officer on Feb 26, 2020
Dear Guest, Thank you for the feedback. We are very glad you enjoyed the holiday in our resort and we look forward to welcoming you again in the near future as the newly renovated rooms await you :) Warmest regards,

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020
Response from Public Relations Officer on Feb 7, 2020
Dear Guest, Thank you for the feedback. We hope you had a wonderful stay in our resort, enjoying the attention of our staff as well as the lovely location :) We look forward to welcoming you again very soon. Warmest regards,

8/10 Good

majdi

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020
Response from Public Relations Officer on Jan 24, 2020
Dear Majdi, Thank you for the feedback. We are glad to know you had a lovely stay in our beach front 4* resort and we look forward to welcoming you again very soon :) Warmest regards,

6/10 Okay

Omar

Traveled with family
Liked: Staff & service, room comfort
Nice hotel and good food.
Stayed 1 night in Jan 2020
Response from Public Relations Officer on Jan 10, 2020
Dear Omar, Thank you for the feedback. Very glad to read you enjoyed the overall experience in our resort :) We look forward to welcoming you again very soon. Warmest regards,

10/10 Excellent

Cyrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute pleasure staying at the hotel
This hotel is one of the best in town. The service and staff are amazing and friendly. I highly recommend it!
Stayed 12 nights in Dec 2019
Response from Public Relations Officer on Jan 8, 2020
Dear Cyrine, Thank you very much for the feedback. We are so glad you loved us so much and you had a great holiday :) Looking forward to welcoming you again soon ! Warmest regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with good food let down by one peson
The food was good the staff were polite, although one member of staff appeared to treat non-white guests differently to the white guests.
Stayed 1 night in Dec 2019
Response from Public Relations Officer on Jan 4, 2020
Dear Guest, First of all thank you for sharing your feedback. Secondly, we apologize for the behavior of this only member of staff who let you down ! We will make sure to let not this repeat in the future. Meanwhile we are so glad that you had an overall lovely holiday in our resort and we look forward to welcoming you again soon. Warmest regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at Marhaba Beach this year and we will be back in February. This speaks for itself!
Stayed 4 nights in Dec 2019
Response from Public Relations Officer on Dec 18, 2019
Dear Guest, Thank you for your excellent feedback. We couldn't have said it better :) Indeed after the third stay in our resort this year and already booking for February, it speaks for itself that you are in love with our resort and we are thrilled to know it ! Looking forward to welcoming you in 2020. Warmest regards,

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
Excellent service, lovely room. Loved the pasta bar for dinner!
Stayed 1 night in Nov 2019
Response from Public Relations Officer on Dec 4, 2019
Dear Melinda, Thank you for the feedback. We are thrilled to read you had a really nice surprise by sojourning in our hotel :) We look forward to welcoming you again very soon ! Warmest regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Public Relations Officer on Oct 25, 2019
Dear Guest, Thank you for the feedback. We hope you enjoyed your entire stay in our resort and it will be a great pleasure to welcoming you again soon :) Warmest regards,

4/10 Poor

Matthiew, Poland

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
After making reservation, we had one and only All Inclusive option. During check-in, they gave us All Inclusive Soft (without alcohol)!
Stayed 4 nights in Oct 2019
Response from Public Relations Officer on Oct 21, 2019
Dear Matthiew, Thank you for the feedback. We are so sorry your holiday in our resort was shadowed by the dissatisfaction regarding the All In formula. Meanwhile we hope you enjoyed the rest of your stay in terms of services, attention of personnel and facilities. We look forward to welcoming you again in the future for a much better stay :) Warmest regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Public Relations Officer on Oct 9, 2019
Dear Guest, Thank you for the feedback. We hope you enjoyed your holiday at its best and we look forward to welcoming you again soon ! Warmest regards,

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel is very compact. All facilities are well located
Stayed 7 nights in Jun 2019
Response from Public Relations Officer on Aug 5, 2019
Dear Guest, Thank you for taking the time to share your review. We are very glad you enjoyed our resort and its special location as well as the overall experience :) We look forward to welcoming you again very soon for another relaxing stay. Warm regards,

8/10 Good

Ghassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Public Relations Officer on Aug 5, 2019
Dear Ghassen, Thank you for taking the time to review our hotel. We thank you also for the visit and we are happy you enjoyed the overall stay in a friendly place like ours :) We hope you will be back again soon. Warm regards,