Ratings based on 2,215 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Friendly Staff

Posted Mar 28, 2015
Staff was superb! Very friendly and welcoming. Definitely would stay here again.
3 out of 5
by A verified travelerfrom Houston TX

Posted Mar 25, 2015
Too close to major freeway so there was constant noise. Lighting was poor. Looked and felt like an old hotel that had not had enough renovation work done.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hosuton, TX

Conveniently located.

Posted Mar 24, 2015
Pros: Staff and Cleanliness.
Cons: They only had 1 elevator working during SXSW when they were very busy.
Location: 2 minutes from downtown and 3 block from Congress.
The hotel is conveniently located to both downtown and Congress (great food, bars, and shopping). The hotel is very clean and nice. Great heated pool and hot tub. The bartender in the lobby deserves a shout out he was friendly, and was even helping people with restaurant suggestions. All staff were extremely friendly. I did have an issue with the cleaning staff banging on other rooms doors starting at 8:30 in the morning. Every 5 minutes they woke me up. We also ate at the restaurant The Onion Grill. It was a bit pricey and had a limited menu but was good overall.
3 out of 5
by A verified traveler

Posted Mar 24, 2015
Not my idea of a 4 star. Décor and everything was cheap past the lobby. Nothing complimentary but an apple and newspaper at the desk. Had to pay for internet, bottle of water while the tap tasted like metal, no breakfast. cheap linens, towels. Might as well have stayed at a Holiday Inn. Just not worth the money is all. Pool and gym did look nice though.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Everything went very smoothly. Nice hotel, nice layout. The pool and sauna are great
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Room service was slow/forgetful at times. May have been due to SXSW volumes though. Otherwise excellent.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Recommended if the Downtown Omni is not available or too expensive. This is an older hotel, Clean and friendly. Rooms are comfortable but old fashioned. They still charge for internet access, which they shouldn't but parking is free.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin

Cheap fare with a great room

Posted Mar 16, 2015
A couple of my friends came in from St. Louis and I wanted to show them sixth street. Took a cheap cab downtown went to some hole-in-the-wall bars. Overall pleased with the hotel.
3 out of 5
by A verified traveler

Staff wasn't very supportive, poor valet service.

Posted Mar 15, 2015
I expected a big time 4 star hotel experience, instead I got an impression of a dated facility imitating something it's not. Just didn't get that warm and caring feeling. I'd been better off at a Hilton.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom on the move

Nice hotel wonderful pool

Posted Mar 12, 2015
Room clean, comfortable beds, wish the shower was better, daughter loved the pool, very big outdoor pool, the indoor portion of pool is small. They even had a basketball court to play on. Quick and easy check in and check out. Staff friendly and helpfull. Only draw back was the bathroom seemed a little out dated and no free internet.