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Reviews of Country Inn & Suites by Radisson, Mishawaka, IN

2.5 out of 5
Country Inn & Suites by Radisson, Mishawaka, IN
420 West University Drive, Mishawaka, IN

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1003 reviews" "
Rating 8 - Good. 282 out of 1003 reviews" "
Rating 6 - Okay. 155 out of 1003 reviews" "
Rating 4 - Poor. 123 out of 1003 reviews" "
Rating 2 - Terrible. 80 out of 1003 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

laurie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathrooms were not clean. Had to use towel in shower to stand on. Stains in carpet also had to walk around room in shocks.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Laurie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was under renovation so I’m sure it will look great when completed. Friendly staff and a really good location nothing fancy here but it was clean and you got what you paid for.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Kathryn,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on Apr 20, 2024
Dear Steven,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Okay

Faiz, Bloomington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A lot of construction work inside the building
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Faiz,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

6/10 Okay

Susan

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was undergoing an upgrade and there was construction in lobby and other areas. I had a dog and puppy and I don-/ know if first floors were not available but we were put on second floor and had quite the hike to take dogs out. Pillows were not great, had to get a different TV remote. In room coffee maker did not work. But the price of the room reflected the construction, but it would have been nice to know it was under renovation as I would have probably picked another hotel.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Susan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the stay
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Libby,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very well Maintained under renovation nice staff
Stayed 1 night in Mar 2024
Response from General Manager on Apr 9, 2024
Dear Timothy,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Quiet and loved the area dining and shopping area. Hotel room walls need better cleaning and so does inside the actual pool wall has grime with foul racial language written on it.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Tanya,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Nancy,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

LaSheea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear LaSheea,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Bethany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I got the room with the hot tub was for that to soak. After asking multiple times and waiting and waiting. I never received cleaning supplies to clean filthy tub myself. And also the tub was absolutely disgusting. After we ran it and was already in it, it started to drain and all of the disgusting,nasty particles from previous people literally came out of the jets and we had no clue we had been soaking in that. Like that's is unhealthy, unsanitary and everything else. Our sheets were dirty and old and had makeup stains on them as well as multiple hairs. Like that was a total waste of money and I'm very very upset and disappointed in the whole trip.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Bethany,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Rick, Las Vegas

Stayed 1 night in Mar 2024
Response from General Manager on Apr 11, 2024
Dear Rick,Thank you for choosing us at Country Inn & Suites by Radisson, Mishawaka, IN during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Shain

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Shain,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 Poor

Ann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There for 5 nights did not get to enjoy the pool they had it rented out to the public every day with birthday parties and such! Every other day we had to go the front to register our key again to open our door (manager stated they were working on the system) many times there was no one at the front counter (sign stating will be back soon helping a guest) Poor breakfast options. The elevator did not work and my sister and elderly mom were on the second floor
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Ann,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Gregory

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 10, 2024
Dear Gregory,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 9, 2024
Dear Danielle,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

LaSheea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from General Manager on Feb 29, 2024
Dear LaSheea,Thank you for choosing us at Country Inn & Suites by Radisson, Mishawaka, IN during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Carolyn,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

LaSheea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 1 night in Jan 2024
Response from General Manager on Jan 27, 2024
Dear LaSheea,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
We had to book an unplanned stay due to the weather and couldn't make it back to Gary. From the minute we walked in the door, I felt comfortable. The ambiance in the lobby was great. Whatever oil defuser they use was very welcoming. The two gentleman working at the desk were personable and helpful. The room was clean and the heat was on so it was nice and warm after coming in from the cold. Definitely recommend staying here.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 26, 2024
Dear Shara,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, Mishawaka, IN during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 21, 2024
Dear Guest,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Our room was clean and the swimming pool was immaculately clean. For the price i wouldn't hesitate in staying here again for 1 night. Hotel felt safe but you could hear noise from other rooms i.e. babies crying, people walking down hallway. Not sure I'd want to stay more than 1 night. Breakfast was very basic. Rooms could do with being updated they are very dark. No towels in swimming pool which was annoying and not many in room. I think hotel is understaffed.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Sarah,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

sharolyn

Stayed 2 nights in Dec 2023
Response from General Manager on Jan 20, 2024
Dear Sharolyn,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Poor

Cassandre

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 23, 2023
Dear Cassandre,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Excellent

Rachel

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Dec 24, 2023
Dear Rachel,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Joseph G

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The phone didn’t work for some reason and neither did the coffee machine in our room!!
Stayed 1 night in Dec 2023
Response from General Manager on Dec 19, 2023
Dear Joseph,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Dec 2023
Response from General Manager on Dec 19, 2023
Dear William,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, pillows were dirty, mold in the bathroom, the list goes on
Response from General Manager on Dec 16, 2023
Dear Michael,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Excellent

Cristian

Great service very clean rooms
Stayed 1 night in Dec 2023
Response from General Manager on Dec 14, 2023
Dear Cristian,Thank you for choosing us at Country Inn & Suites by Radisson, Mishawaka, IN during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

LaSheea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 1 night in Dec 2023
Response from General Manager on Dec 14, 2023
Dear LaSheea,Thank you for choosing us at Country Inn & Suites by Radisson, Mishawaka, IN during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

LaSheea

Liked: Cleanliness, amenities, property conditions & facilities
I slept good
Stayed 1 night in Dec 2023
Response from General Manager on Dec 5, 2023
Dear LaSheea,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Cierra

Disliked: Cleanliness, staff & service, amenities
I just felt the hotel was a motel experience , rough towels off and smelly rooms nothing at all like the google photos
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Cierra,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Alexander

Stayed 1 night in Nov 2023
Response from General Manager on Dec 17, 2023
Dear Alexander,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Lisa

Liked: Staff & service
The beds were worn. Both beds sagged.
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Dear Lisa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Patrick

Stayed 2 nights in Nov 2023
Response from General Manager on Dec 14, 2023
Dear Patrick,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. We stayed here before. Had kids birthday party to go swimming before. Would recomend. Always clean. Pool is nice
Stayed 1 night in Nov 2023
Response from General Manager on Nov 12, 2023
Dear Charles,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Joan C

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A few missing utems
In the bathroom there were only 3 bath towels...no washcloths, 1 hand towel , no bath mat, the tub drain was very slow...the Kleenex box was empty and when we asked at the desk were told they were out..not an issue for most but my husband has allergies and uses them a lot. At breakfast there were no plates, the evening before there were only 2 tea bags and one napkin. Other than that, the bed was comfortable.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 6, 2023
Dear Joan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not a place you want to stay
That hotel is older than dirt and he’s major reworking for a 12-year-old piece of property. I’m told it’s in bad condition check out. Less old food in the refrigerator. The room smelled. Work unless you plug it in yourself there so switch on the lamp it’s and standards The Radisson would even allow place like this to hang there Hotels.com recommended I would not recommend this folks at all and guarantee it would not pay $510 a night for two nights at the hotel in the condition with him false advertising, my friends, false advertising
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 4, 2023
Dear Stephen,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Seemed okay when we first checked in. Remote didn't work for TV and sink's plug was stuck down and wouldn't go up. Husband had to take it out completely. Reported both the night we got there and got a new remote. Used sink next morning and found sink was leaking a lot all over our stuff under the sink. Had to have it repaired. Also no hooks of any kind in bathroom and not a plug for the tub which we reported but never got one. The tub was dirty. We were there from Fri-Mon and never had room service. No snack machines only soft drink and water machines. Suspicious emblem on mirror in bathroom that had green light coming in when light in bathroom was out. We covered with wet cotton ball. The breakfast was good and the bed was comfortable.
Stayed 3 nights in Oct 2023
Response from General Manager on Nov 2, 2023
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 Good

Thomas

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 31, 2023
Dear Thomas,We loved having you stay with us at Country Inn & Suites by Radisson, Mishawaka, IN. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedbugs in our room. To their credit, the staff was helpful and understanding, got us into a new room immediately and closed off the old room. Rooms were dirty - shower had mildew in the corners, lots of stains on the carpet. Overall nice helpful staff, but the place was pretty disgusting. Avoid it
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 31, 2023
Dear Thomas,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Adam

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
it was fine
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Dear Adam,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okay

Robyn

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were all so nice and friendly. The lobby and pool were clean but once you got upstairs, it was pretty dingy. Not vacuumed. The tub and grout were dirty and rusty and the bathroom smelled like old cigarettes. My bed was clean and comfortable. At $50 a night, I really didn’t expect much more.
Stayed 5 nights in Oct 2023
Response from General Manager on Oct 27, 2023
Dear Robyn,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay in Mishawaka
Stayed 2 nights for family funeral. Slept well, very comfortable. Good breakfasts too.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 25, 2023
Dear Lee,It was great to have you staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Taresa

Stayed 1 night in Oct 2023
Response from General Manager on Nov 13, 2023
Dear Taresa,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Brandy

Stayed 1 night in Oct 2023
Response from General Manager on Nov 12, 2023
Dear Brandy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Erin

Stayed 1 night in Oct 2023
Response from General Manager on Nov 6, 2023
Dear Erin,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rundown. Outside doors did not latch. Inside the room was very dingy, bathroom was in dire need of repair, mold on ceiling, paint peeling on walls, etc. It was a huge game weekend at Notre Dame and chances of finding another room would’ve been difficult or we would have definitely switched hotels.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Amy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Erin

Traveled with family
Liked: Staff & service, amenities
Nice place for us to stay. Quiet, easy shopping close and close to ND campus to visit each day. Staff was hard working and kind.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 16, 2023
Dear Erin,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Kristina

Traveled with family
Liked: Amenities
Good visit except room was not cleaned after first night. Disappointed that garbage was not taken, bed not made and towels on floor not replaced Good breakfast in the morning.
Response from General Manager on Oct 16, 2023
Dear Kristina,Thank you for staying with us at Country Inn & Suites by Radisson, Mishawaka, IN and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager