Exterior

Reviews of Super 8 by Wyndham Goshen

2 out of 5
Super 8 by Wyndham Goshen
2628 Lincolnway E, Goshen, IN

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 106 reviews" "
Rating 8 - Good. 28 out of 106 reviews" "
Rating 6 - Okay. 14 out of 106 reviews" "
Rating 4 - Poor. 12 out of 106 reviews" "
Rating 2 - Terrible. 14 out of 106 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refreg made a loud noise when running. So I unplugged it
Stayed 1 night in Mar 2024
Response from Super 8 Management on Mar 19, 2024
Sorry for the inconvenience, we will take action to resolve the issue.

4/10 Poor

Angela

Traveled with partner
Disliked: Amenities, property conditions & facilities
The jacuzzi tub leaked and there was not enough hot water to fill the tub. The toilet was really loose and wobbly.
Stayed 1 night in Feb 2024
Response from Super 8 Management on Mar 19, 2024
We are extremely sorry for the inconvenience. We will look into the issue and get it fixed. Thanks for your feedback.

10/10 Excellent

Benito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, private and quite
Stayed 1 night in Feb 2024
Response from Super 8 Management on Mar 19, 2024
Thank you for taking the time to leave us a rating.

2/10 Terrible

Cathy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on ceiling over bathtub. Someone tried taking tonneau cover off our truck.
Stayed 2 nights in Dec 2023

10/10 Excellent

DANIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
This was a decent night sleep. Very convenient for my meeting four hundred steps outside their doors.
Stayed 1 night in Dec 2023
Response from Super 8 Management on Dec 15, 2023
Thank you for taking the time to leave us a feedback.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample, convenient parking, on outskirts of town in a non-commercial are yet by going around a curve there is sufficient shopping and restaurants.
Stayed 4 nights in Nov 2023
Response from Super 8 Management on Dec 15, 2023
Thank you for taking the time to leave us a feedback.

10/10 Excellent

Sean, Latrobe

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Oct 2023
Response from Super 8 Management on Oct 30, 2023
Thank you for taking the time to leave us a rating

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room we had on the first night was unfit for human habitation. Not enough time or room to describe the filth and condition. We asked for another room for our second reserved night and were given a better room which was not great but acceptable plus they upgraded us to queen beds. Avoid this place and any other owned by the same owner. A few Super 8's remain nice (trust your own familiarity with them) but overall this chain continues to deteriorate.
Stayed 2 nights in Oct 2023
Response from Super 8 Management on Oct 24, 2023
Sorry we could not meet your expectations

4/10 Poor

David

Stayed 2 nights in Oct 2023
Response from Super 8 Management on Oct 18, 2023
Thank you for taking the time to leave us a feedback

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Super 8 Management on Oct 16, 2023
Thank you for taking the time to leave us a feedback

2/10 Terrible

Rich

Disliked: Cleanliness, staff & service
This was the worst 2 nights I’ve ever had. I went to the Notre Dame game and this was the closest I could get. We found a used condom in the bed, told the staff and they just grabbed gloves, picked it up and didn’t even apologize. The shower barely had pressure, there was something like a tooth or something in the sink. The bed and pillows were hard and horrible. The pillows looked like belonged on a toddler bed they were so small. This place needs ownership/ management or condemned. Maybe Wyndham needs to look at their chains before they put their name on it. We would have been better off sleeping in our vehicle.
Stayed 2 nights in Oct 2023
Response from Super 8 Management on Oct 16, 2023
We are committed to providing our guests with a comfortable and enjoyable experience, and we take your feedback very seriously. We have already taken steps to address the issues you encountered, and we will continue to work hard to ensure that our guests have a positive experience at our hotel.

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Friendly staff, clean and comfortable room. They went out of their way to let us check in early
Stayed 1 night in Sep 2023
Response from Super 8 Management on Oct 12, 2023
Thank you taking the time to leave us a feedback

4/10 Poor

Mark

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Old run down dirty hotel. Uncomfortable beds
Stayed 1 night in Sep 2023
Response from Super 8 Management on Oct 12, 2023
Thank you for taking the time to leave us a feedback, we take customer feedbacks seriously and will look into improving the service for future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Super 8 Management on Oct 12, 2023
Thank you taking the time to leave us a rating.

8/10 Good

Ryan

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Super 8 Management on Oct 12, 2023
Thank you taking the time to leave us a rating.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check-in
Stayed 1 night in Sep 2023
Response from Super 8 Management on Sep 25, 2023
Thank you for taking the time to rate us. We appreciate your business and hope to see you again.

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Super 8 Management on Sep 24, 2023
Thank you for taking the time to leave us a feedback. It means a lot for our team

2/10 Terrible

Pat

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was fine. The exterior of the building was fine. The female employee clerking that night was friendly and accomodating. The interior of the building and lobby area was outdated and in need of repairs...paint, plaster patching, soap,eg. The room was a sewer. Dirty, smelly. cracks in the walls and tiles..never ending. The bed skirt had large chunks of what appeared to be dried rotting fruit on it If weren't on such a tight schedule we would have changed hotels. Shameful...
Stayed 1 night in Sep 2023
Response from Super 8 Management on Sep 19, 2023
We apologize for not meeting your standards, We will look into the issue to get better.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower was dirty and had stuff on the skirting of the one bed
Stayed 1 night in Sep 2023
Response from Super 8 Management on Sep 8, 2023
Thank you for your feedback. We apologize for the inconvenience. We will take extra precautions in future to avoid such incidents instances

10/10 Excellent

Albert

Stayed 1 night in Sep 2023
Response from Super 8 Management on Sep 24, 2023
Thank you for taking the time to rate us. It means a lot to our team.

10/10 Excellent

Sophia

Stayed 1 night in Jul 2023
Response from Super 8 management on Jul 26, 2023
Thank you for taking the time to leave us a rating

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023
Response from Super 8 Management on Aug 18, 2023
Thank you for taking the time to leave us a rating

10/10 Excellent

Paul

Liked: Cleanliness
Easy access in and out!!
Stayed 1 night in Jul 2023
Response from Super 8 Management on Jul 26, 2023
Thank you for taking the time to leave us a rating

8/10 Good

William

Stayed 1 night in Jul 2023
Response from Super 8 Management on Jul 9, 2023
Thank you for taking the time to leave us a rating

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
You get what you pay for.
The bed was horrible. Pillows were small enough for dolls and on request of extra pillows given one because there weren’t anymore. Continental breakfast was a joke. Horrible store-bought snack cakes and no fruit. Door cards did not work the next morning. I guess you get what you pay for.
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jul 2, 2023
Thank you for your feedback, we will take this into consideration.

6/10 Okay

Nathaniel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It looked like there was a mold issue above the tub. The rest seemed okay.
Stayed 2 nights in Jun 2023
Response from Super 8 Management on Jul 2, 2023
Thank you for your feedback, we will look into it.

8/10 Good

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sleep over spot.
Stayed 2 nights in Jun 2023
Response from Super 8 Management on Jun 28, 2023
Thank you for taking the time to leave us a rating

4/10 Poor

Henry

Traveled with group, Traveled with family
Disliked: Cleanliness
Breakfast was limited to packaged hostess jumk food. Bathroom had no exhaust fan' Chair had food crumbs under cushion.
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 28, 2023
We are extremely sorry for the inconvenience. We do have exhaust in the bathrooms but maybe the room you were in might not be working. Thanks for sharing it with us, we will look into it and get it fixed. Breakfast is Grab and Go as per the listing and franchise guidelines

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at super 8
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 28, 2023
Thank you for taking the time to leave us a feedback

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
No check-in person available, lady was screaming in some back room to get someone to the counter. Three minutes later someone arrived that I could barely understand. Then it felt like the check-in process took far too long. No facility updates for a very long time is evident. Breakfast items were limited and nothing but sugar loaded options. NO decaffeinated coffee, and regular coffee dispenser was empty, re-filled quickly but not until clerk heard me continually trying to pump the coffee. Bathroom was dirty and stained. I will NOT return to a Super 8 for a very long time!
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 18, 2023
We are extremely sorry for not meeting your expectations.

8/10 Good

Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to sleep at a reasonable rate.
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 13, 2023
Thank you for taking the time to leave us a feedback

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place to stay
Response from Super 8 Management on Jun 12, 2023
Thank you for taking the time to leave us a rating

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
This hotel was extremely clean, the room and bed very comfortable and the bathroom spotless. The manager was very nice. Ny o ly criticism is the free breakfast was extremely sparse compared to other hotels offering breakfast. We had 2 kinds of cold cereal, a small pastry and coffee. That was it. Not a big deal as comfort and cleanliness is a bigger deal for me.
Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 12, 2023
Thank you for taking the time to leave us a feedback.

8/10 Good

Leonardo

Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 9, 2023
Thank you for taking the time to leave us a rating

6/10 Okay

Ashley

Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 7, 2023
Thank you for your time to leave us a Rating

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2023
Response from Super 8 Management on Jun 3, 2023
Thank you for taking time to leave us a rating

8/10 Good

Norene E

Stayed 3 nights in May 2023
Response from Super 8 Management on Jun 2, 2023
Thank you for taking time to leave us a rating.

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Super 8 Management on May 30, 2023
Thank you for taking time to leave us a rating.

6/10 Okay

Kim

Traveled with partner
Disliked: Property conditions & facilities
Nothing.
Stayed 1 night in May 2023
Response from Super 8 Management on May 23, 2023
Thank you for taking time to leave us a rating

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Super 8 Management on May 23, 2023
Thank you for taking time to leave us a rating

10/10 Excellent

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Super 8 Management on Jun 3, 2023
Thank you for taking time to leave us a rating

8/10 Good

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean rooms
Stayed 1 night in May 2023
Response from Super 8 Management on May 13, 2023
Thank you for taking time to leave us a comment

8/10 Good

Larry

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and a decent bed. Good coffee and the pastry was a good grab and go breakfast. Guests with a pet should really be on the ground floor. My dog doesn't do well with stairs and there is no elevator and I was on the second floor. We managed but not the best situation.
Stayed 1 night in May 2023
Response from Super 8 Management on May 9, 2023
Thank you for taking time to leave us a feedback. I wish we could have known that earlier so could reserve first floor room. But please contact us ahead of time in future and we will do our best

10/10 Excellent

Steven

Stayed 1 night in Apr 2023
Response from Super 8 Management on May 3, 2023
Thank you for your rating.

8/10 Good

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nice staff
Stayed 1 night in Apr 2023
Response from Super 8 Management on Apr 26, 2023
Thank you for taking time to leave us a rating, it means a lot for our team.

8/10 Good

Abraham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2023
Response from Super 8 Management on Mar 31, 2023
Thank you for taking time to leave us a rating.

10/10 Excellent

Jeff

Stayed 7 nights in Mar 2023
Response from Super 8 Management on Mar 28, 2023
Thank you for taking time to leave us a rating. It means a lot for our team

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service
It's a decent place to stay for the price. Breakfast is very basic.
Stayed 1 night in Mar 2023
Response from Super 8 Management on Mar 25, 2023
Thank you for taking time to rate us. Yes we offer grab and go breakfast only as per the franchise guidelines. Hope we start the full breakfast soon though.

2/10 Terrible

Jere

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms have a shower that was impossible for my wife to ride to discern how to use. It’s very upsetting when you get up in the morning to take a shower and there’s some complicated system that is impossible to figure out.
Stayed 1 night in Mar 2023
Response from Super 8 Management on Mar 28, 2023
We are extremely sorry about the inconvenience. We wish if this was brought up to our attention during the stay we would have been of some help to resolve this. We will look into displaying instructions on how to use the shower in our guest rooms. Thank you for bringing this to our attention.