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Reviews of Super 8 by Wyndham Plymouth

2 out of 5
Super 8 by Wyndham Plymouth
2160 North Oak Drive, Plymouth, IN

Reviews

8.2

Very Good

Rating 10 - Excellent. 255 out of 676 reviews" "
Rating 8 - Good. 263 out of 676 reviews" "
Rating 6 - Okay. 89 out of 676 reviews" "
Rating 4 - Poor. 45 out of 676 reviews" "
Rating 2 - Terrible. 24 out of 676 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest and best super 8s
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Thank you
Stayed 2 nights in Mar 2024

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

corry

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay. It was clean, staff was nice. I cant complain
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I notice sheet have black spot possibly from wash stuck with pen something? But other than all is good
Stayed 1 night in Nov 2023
Response from Hari on Nov 30, 2023
Michael,Thank you for staying with us. We will address the issue with housekeeping.Hope to see you soon.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The people were nice and the service was good
Stayed 2 nights in Nov 2023
Response from Hari on Nov 30, 2023
Michael,Thank you for the kind words, We will pass the message along to the staff.Hope to see you again.

10/10 Excellent

William

Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Bradley

Traveled with family and small children
Disliked: Cleanliness
Place was OK. Could definitely use some updating. The floors in the suite were not cleaned recently with absolute certainty. The beds or somewhat questionable, considering the broken desk, chair and dirty floors and dirty couch. The refrigerator smelled awful where it had been closed for some time and shut off. In general, the front desk, staff were very polite and kept us from making any complaints as we appreciated them so much. We did have one person who has asked about towels, considering we had three adults one four-year-old and an infant in the suite, and only three towels available. When asking for additional towels as sometimes an infant or toddler may require those we were met with “we can’t just give you all the towels we have. You’re allowed one per person “. Our response was “well, there are only three towels, but five of us.” Response to that from the staff member was “so two towels.” Note, the final was a statement and not a question. The tone threw out was extremely rude, but we walked away. Did what we need to, and shared towels with the small children. I would recommend keeping the room clean, or checking everything out prior to guess arriving, especially if things may not have been used for a while, also suggest management to make a lap to ensure that proper housekeeping is performed. Finally, I would train all staff members not just front desk associates on how to be polite.
Stayed 1 night in Oct 2023
Response from Shana assistant manager on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we were rude. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, very kind and helpful. The rooms were clean and functional. The kids enjoyed the pool. Would definitely stay again.
Stayed 2 nights in Oct 2023
Response from Shana assistant manager on Nov 3, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am very happy you thought our staff was kind and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

James

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
The mid october low that night was 44. The heater when we arrived after midnight was not on. 20 seconds after turning it on there was a burni g smell and the smoke alarm went off. Clearly this was the first use of the season. We kept it off and slept in a cold room. The next morning I explained the issue to the front desk women. She smugly told me exactly what I already knew and offered no apology much less compensation for a poor nights sleep. The hotel was crowded due to a nearby college football game. Why not service or air out the heaters when you already know there is an issue? Bargain basement facility and bargain basement management.
Stayed 1 night in Oct 2023
Response from Shana on Oct 16, 2023
I do apologize, I should have apologized then I was extremely busy but that is excuse. We due pre-heat the rooms normally. Its just started getting cold this past week and a half. It should have been done and we will try not to let that happen in the future.

10/10 Excellent

Jeffrey, Blountville

Stayed 1 night in Oct 2023

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very nice and friendly. the breakfast was fine for a continental breakfast. one thing that was difficult no elevator. to second floor rooms.
Stayed 1 night in Sep 2023
Response from Shana assistant manager on Sep 29, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff nice and friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gregor

Liked: Cleanliness, staff & service, room comfort
Over night stay
We needed just over night accommodations. It worked out fine. Carpets need cleaning.
Stayed 1 night in Sep 2023
Response from Shana assistant manager on Sep 29, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel accommodating. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Gina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay - reviews are a lie
absolutely disgusting place. do not stay here between the dog that slept in the lobby to the extremally dirty hallways and c construction and the smell of the entire place to the extremely dirty rooms.
Stayed 3 nights in Sep 2023
Response from Shana assistant manager on Sep 23, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were so unhappy with the hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Bruce

Traveled with family
Liked: Room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be updated. Not worth the price.
Stayed 1 night in Sep 2023
Response from Shana assistant manager on Sep 30, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you feel this way.. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Johnny, Hartford City

Traveled with family and small children
Liked: Staff & service
When I went to check in, a group of people in lawn chairs having a gathering outside blocking access to pull through under car port to check in. Room fine. Staff were fine. Skipped breakfast due to cleanliness. Hotel guest has no shoes on in breakfast area. Three rooms down from my room, people arginine loudly at 7am.
Stayed 1 night in Sep 2023
Response from Shana assistant manager on Sep 23, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that this happened. We are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Greg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the money , clean , I would stay here again
Stayed 1 night in Sep 2023
Response from Shana assistant manager on Sep 23, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

MIKE

Stayed 1 night in Sep 2023

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treat u like family. Its very close to everything eve! hdragon tractor store and lowes.
Stayed 6 nights in Sep 2023
Response from Shana assistant manager on Sep 14, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you felt as if our staff treats you like family. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just fine. We only wish there was a little more to the breakfast line up. Like eggs, sausage or bacon.
Stayed 1 night in Sep 2023
Response from Shana assistant manager on Sep 7, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel just fine. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Shari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly hotel
The carpet was stained everywhere, the room was a smoking room. Just smelled awful.
Stayed 1 night in Sep 2023
Response from Assistant Manager Shana on Sep 7, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't pleasant. We do charge anyone 150 if they smoke in our hotel but unfortunately we can't stop everyone from doing it. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Okay

portia

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

robert, Liberty

Liked: Cleanliness, staff & service, property conditions & facilities
I liked being tucked back away from the main road but parking lot was very well lit
Stayed 3 nights in Aug 2023
Response from Hari on Aug 24, 2023
Robert,Thank you for choosing to stay with us for your lodging needs. We hope to see you again, when you are in the area.Have a SUPER Day

6/10 Okay

Fred

Liked: Staff & service
Older hotel, pool wasnt quite working right, room smelled like it had been a smoking room at one time
Stayed 2 nights in Aug 2023
Response from Hari on Aug 22, 2023
Fred,Thank you for considering Super 8 for your lodging needs. We apologies for the smoke odor in the room. The pool is up and running. We hope to see you again, when you are in the area.

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok but the check in was a nightmare..Expedia took money of our acct and when we went to check in the gal at the front desk said we couldn't check in because Expedia took the money out. The gal at Expedia was a nightmare to work with ..we were tired and finally the hotel checked us in. Not what a mini vacation that I wanted!!! Expedia needs to get their act together and get people at your call center to speak English!!!! Will not use Expedia again No apologies from your end at all.
Stayed 1 night in Aug 2023
Response from Assistant Manager Shana on Sep 7, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am very sorry this happened to you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Billy

Stayed 1 night in Aug 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Ty

Liked: Staff & service
Smelly and tired. Gross
Stayed 1 night in Aug 2023
Response from Shana on Aug 12, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Denise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and courteous
Stayed 1 night in Aug 2023
Response from Shana on Aug 12, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff kind and courteous. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jichang

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Alfred

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby was dim and outdated décor, the room was dirty, the floor had stains all over it, the bed spread had stains on it, the ceilings had water stains on it, the bathroom toilet was dirty , the bath towels where dingy, the room smelled bad had a bad oder.
Stayed 3 nights in Aug 2023
Response from Shana on Aug 7, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you wasn't happy with our hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a good breakfast!
Stayed 3 nights in Aug 2023
Response from Shana on Aug 12, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Jamie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
very slow wifi 😊 good air conditioning!
Stayed 1 night in Aug 2023
Response from Shana on Aug 7, 2023
hank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our air conditioner to be working good. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ray

Traveled with family
Wonderful people. Clean and very nice property. Would definitely come back.
Stayed 3 nights in Jul 2023
Response from Shana on Aug 12, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly happy that you found our staff wonderful and our hotel clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
The smell of musty odors greets you on arrival
I had higher hopes from reading all the reviews. After I walked into my room, I would give this a 2 star rating. The front desk staff was nice to deal with, so no problem there. This is not a new or updated motel by any means. When we first walked into our room, you could smell the musty/dampness odors. We also found a used pair of men's underwear in the bathroom. The room just felt even more dirty after that. I do not recommend staying here again.
Stayed 1 night in Jul 2023
Response from Shana on Aug 7, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about your stay. Please rest assured that as soon as you told me about the men's underwear behind your bathroom door that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Just ok
Hotel was ok. Location was convenient abd seemed safe. Staff was polite. Hotel could use some updates to facilities.
Stayed 1 night in Jul 2023
Response from Shana on Jul 16, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found staff polite. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grat experiance
It was clean quiet and comfortable which is just what I was looking for.
Stayed 1 night in Jul 2023
Response from Shana on Jul 16, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am happy to hear you found our hotel comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Meggan

Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 1 night in Jul 2023

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good basic accomodations
Stayed 1 night in Jun 2023
Response from Shana assistant manager on Jul 12, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am happy you found our hotel good. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stephanie

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Nice clean rooms with very comfortable beds.
Stayed 2 nights in Jun 2023
Response from Shana assistant manager on Jul 12, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our rooms clean and beds comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Edward

Liked: Staff & service
Not a bad place for a night when traveling, but I wouldn’t pick it as a vacation spot. Staff was very helpful & polite, hall carpet needs cleaning or replacing.
Stayed 1 night in Jun 2023
Response from Shana on Jun 27, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Plymouth. It is always a pleasure to receive positive feedback.I am happy to hear that our staff was polite and helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023