Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Great Hotel!

Posted Aug 22, 2014
This hotel looks right out on a great surf break that is perfect for beginner/intermediate surfing and SUP. The staff was extremely friendly and helpful with all kinds of recommendations and the room/view was amazing! Quaint little town with great restaurants but if you want night life this is not the spot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Apr 11, 2014
Location location location. Hotel rooms need some work repairs. Big problem at present is the Lift is NOT working, 4 floors to adult pool., jacuzzi is not being used. Otherwise a great place. Restaurants in walking distance, Good.
5 out of 5
Recommended
by Jackfrom Colorado

Stay at Cinco!

Posted Mar 27, 2014 on Hotels.com
We really had a great time staying at Cinco. The staff was well organized and set up all the activities we did during our stay (boat trip/snorkeling, surfing, zip line, dining, transfers etc.) The (big) room was great and had a very nice view of the beach and surrounding area. Take surf lessons from the resident surf instructor (AKA black bear); he was a lot of fun and a nice person. We will be back!
4 out of 5
Recommended
for Everyone
by Edfrom New York, NY

great hotel on the beach with an amazing staff

Posted Mar 17, 2014
A perfect hotel in a great little surf town. Very safe and charming. Only 15 minute drive to the fun town of Sayuita. Amazing Zip Line tour about 10 minute drive. 5 different surf spots to choose from. I plan on making this a regular surf hotel destination. Huge suite rooms with great air conditioning, balcony overlooking the water. Do not hesitate to make a reservation here.
4 out of 5
Recommended
for Families
by A verified traveler

Near nice restaurants

Posted Jan 20, 2014 on Hotels.com
Great
2 out of 5
Recommended
for Couples
by Candice

Disappointing Stay, 5 Star Customer Service

Posted Jan 6, 2014 on Hotels.com
Our room was a little more than $400 per night, the description in my confirmation said our suite would have an extra bedroom and laundry room and basic hotel amenities. The room had no hair dryer and toiletries were only re-supplied when asked. It looked like our room was undergoing a renovation still...and it was. No microwave in the microwave shelf, a cupboard door was missing and replaced two days later. Staff customer service was 5 star and hotel staff did they absolute best to make sure our stay was a happy one, despite the negatives. The location is great, directly on the beach and literally every other door down the street is a restaurant. The location of Punta Mita itself though, really has nothing except for a few shops and restaurants. It has a little "too small village" feel. I would have preferred to stay in Sayulita.
4 out of 5
Recommended
for Everyone
by jim e shawnafrom san francisco

Great hotel in the center of punta de mita

Posted Nov 18, 2013
Perfect spot to relax. Everything is right on the beach. Very easy and peaceful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with good location

Posted May 29, 2013
Wonderful staff, great rooms, great experience. Right on the beach, with Anclote surf break right in front. Other waves available by quick boat ride.
5 out of 5
Recommended
by Danny & Genevievefrom Los Angeles

Brilliant!

Posted May 1, 2013 on Hotels.com
An oasis in a beautiful seaside village. Cinco is a must :)
5 out of 5
Recommended
for Everyone
by Joshfrom Seattle

Great accommodations but staff sets Cinco apart

Posted Apr 23, 2013
Pros: Staff, views from the room, beachside location.
Cons: Adjacent beach not great for wading or swimming (too rocky) with the kids.
Location: Beautiful beach. Great restaurants. Quiet town. Close (by car) to other great beaches.
We're a family of four, including two pre-teen kids. We all loved our stay at Hotel Cinco. We enjoyed spectacular views from our huge, luxurious, ocean-front room (I think they're all ocean-front rooms). The rooftop pool and a beach-side pool were warm and clean. But the best thing about Hotel Cinco is the staff. Managers Roberto and Horacio could not have been friendlier or more helpful. As much as any hotel staff we've encountered, these guys were doggedly interested in making sure we had a great time, were comfortable, and had whatever we needed. So professional and gracious. The staff at the roof-top restaurant, where we enjoyed many great breakfasts, were also exceptionally accommodating and friendly. Everyone else associated with the Hotel was great as well. Great restaurants nearby. Boat trips for whale watching, snorkeling, or fishing depart in front of the hotel.