The Royal Suites Punta Mita by Palladium All Inclusive

Very pretty and relaxing!! Food and staff were wonderful!! Hope to be able to get back again sometime.

butlers were great, went out of their way to make us happy

Staff was consistently friendly and helpful. Very relaxing experience.. Resort (and apparently, much of P.V.) was uncrowded and easy going. Only real complaint is that it took a couple of days to get the room with a king-side bed that reserved. The botanical garden and small zoo was a nice bonus

We had an all inclusive package. The food and wait staff were excellent. We were busy outside the hotel, but they have many activities including a pretty good fitness room and a hard surface tennis court. The pools were heated and as per current practices 4'6" deep. Lovely tropical landscaping and a pretty beach on Banderas Bay.

The room had a lot of issues: the tub was broke, the safe didn't work, the blanket had holes and was dirty. The hotel had an ordor, to hide the smoke smell. The room was not what I expected based on the pictures on the their website. The manager didn't speak English which caused an communication barrier. Overall this hotel is not a 4.4 but more like a 2.5 (that's being nice!)

We went for total relaxation and the hotel completely provided it. You could do nothing and sit by the pool everyday, surf all day, venture outside the hotel although most activities are 30 minutes away. Overall experience was great, we have stayed in a lot better rooms as they are very outdated, bathroom amenities below par, rooms have absolutely no view unless you upgrade upon arrival to 1 of the 4 suites at the beach side of the hotel. If you spend a lot of time in your room I would not recommend this hotel. It was perfect for us as we spent 90% of our time at the pool area. Food overall is great for dinner and there was a new menu each of our 7 nights. (Lobster every night as a side or main meal; order two for yourself if you want) It was disappointing that the Royal side of the hotel closed the bar at 11pm and we were forced to go to the sister hotel if we wanted more drinks of which is very loud and annoying compared to the Royal side. (The group we met there we played cards each night and wanted to stay poolside with service later than 11pm without having to go next door for drinks) Pool side music was pretty bad remixes and never seemed to change. Overall good mix of couples, a lot of great Canadians, and not many locals for the weekends. Stocking of bars was not well planned by the hotel as each day they ran out of beers offered in cans, mint for mojitos, and hard alcohol. Pool was clean, but no outdoor hot tub.

It was ok. But I expected a little more efficiency.Everybody very kind, but not very efficient.The meals very limited except the breakfast. My room looked old without any maintenace. because the shower tube was falling. My son¨s room had problems with the shower, they had no water most of the times. the pillows smell very bad (humidity)

A good choice if one is looking to relax and get away. The pool was soothing, the drinks cold and the staff friendly. No concerns with the Royal Suites at all. Nice connection to the Palladium Family side so that one could go to all the restaurants, pools and bars while also having a space away from the children. Food was nice but not spectacular. October as a quiet side with space to breathe while the weekends got crowded. Down side, Sports Bar had limited hours and wasn't showing any NFL games. What?

There wasn't anything I would add to the experience of staying at the Royal Suites!! This was a very hot and humid time of year and the A/C in the room was a little behind. :-) Other than that - the food was amazing, the service was unmatched! I will return.

Although a bit of a drive from the Puerto Vallarta Airport, the Palladium is well worth it. MANY pools, restaurants, beaches, shopping from local vendors... and a lovely expansive room. Staff was delightful, courteous and accommodating. We would most definitely stay here again!