Ratings based on 244 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
ゴルフ好きな方にはお勧めPosted Mar 13, 2015
for Everyoneby A verified travelerfrom Hampshire
Comfortable Hotel close to CroydonPosted Mar 4, 2015
Pros: Comfort in some of the areas
Cons: Areas that look tired.
Location: Croydon, theatre and shops.
Pleasant hotel, could do with some rooms looking less tired. Bar area is not in keeping with the rest of the hotel. Staff are helpful and smart.
by A verified travelerfrom Croydon
My hotel room was very uncomfortablePosted Feb 19, 2015
Was very disappointed with the room the bed was not comfortable rooms were not comfortable will like to pay extra for comfort
by A verified traveler
Disappointing stayPosted Feb 11, 2015
Pros: the views and grounds of the hotel were lovely
Cons: major refurb
the hotel looks amazing from outside but the inside is very jaded and tired I know the building is listed but it still needs to be updated in its furnishings and décor mattresses were old wornout and very soft we had to swap rooms as our mattress was so soft we could feel the bedstead underneath only to be swapped to another room with a board under the mattress to make ir firmer the spa facilities also let it down with a luke warm hottub and a steam room that was disgusting and dirty. think the dinner was over priced for what choices you got and the bar prices are worse than central london
for Everyoneby A verified travelerfrom Birmingham UK
Nice Croydon hotelPosted Feb 3, 2015
Lovely hotel great breakfast choice and very tasty. We enjoyed a one night stay whilst visiting family. Staff very friendly room was good value for money.
for Everyoneby A verified travelerfrom leeds
Classic style hotelPosted Dec 11, 2014
Pros: large comfortable hotel in quit location
Pleasant over night stay on business, very relaxing and all main amenities.
for Business Travelersby Davidfrom suffolk
It won't dissapointPosted Nov 30, 2014 on Hotels.com
Top rated very smart classic middle priced hotel of its type. Had a lovely very reasonably priced meal at night. Normally this hotel is out of my budget got in on a cheap one so unlikely to stay for business but definitely for pleasure if i could.
for Familiesby Jenniferfrom Warwickshire
Great place to stay.Posted Nov 25, 2014 on Hotels.com
We stayed far one night to meet up with our cousin who was visiting from Australia. Lovely room but bedside light switches were difficult to access as they were tucked behind the large headboard of the bed! The staff were lovely and the service was very good. Dinner and breakfast were excellent.
for Familiesby A verified traveler
What a disaster.....Posted Nov 6, 2014 on Hotels.com
Tiny room, tiny old bed. bathroom from the 70s if not older. old single-glazed windows dont close properly, the wind whistles through the gaps. paint cracked every where. loud music reverberates through the hotel in the evening until midnight. be prepared to carry your suitcases up and down stairs to get to your room as the lift won't get you to the same level. absolutely awful. this is such a wasted opportunity. the grounds and fassade are fantastic. rip out the entire inside and start again. this place has history and enormous potential - it deserves more. I won't return until it has been completely refurbished.
for Business Travelersby Richardfrom Loughborough
Not the beatPosted Nov 3, 2014 on Hotels.com
Tired, old hotel in desperate need of renovation. The rooms were noisy with paper thin walls and doors. Wifi was only free for the first hour and breakfast was over £20. The gym had limited equipment and tou had to walk through a bar to get to/from it, not nice when you are sweating.