Blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
182 East Frontage Rd, South Fork, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 181 out of 404 reviews" "
Rating 8 - Good. 123 out of 404 reviews" "
Rating 6 - Okay. 50 out of 404 reviews" "
Rating 4 - Poor. 29 out of 404 reviews" "
Rating 2 - Terrible. 21 out of 404 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for two nights and I could’ve stayed so much longer! It was actually an accident because I wasn’t paying attention when I booked that it was in South Fork not Pagosa Springs.. but what a great accident! The view from Pagosa Springs to south fork are breathtaking! Drive the extra 30 min, it’s so worth it!!The staff was so friendly and helpful. Our room was perfect and the bed was so comfortable!! We will most definitely be staying here our next time in Colorado! It’s a cute little town but it’s only 30 minutes away from the slops! The views are the best!!
Response from Nadia Valdez- Guest Services on Apr 10, 2024
Kara,Thank you for your 5 out of 5 rating, we are glad you accidently picked out little town to stay 2 nights in and we are happy to know we earned your business. Thanks again for your review and we look forward to seeing you again next time you are in Colorado!

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Mar 2024
Response from Nadia Valdez- Guest Services on Apr 10, 2024
Ann,Thank you for your 5 out of 5 rating, we are glad you enjoyed breakfast. We hope you will come stay with us again next time you are in the South Fork area!

4/10 Poor

gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before. This time I was given a ground floor room, right beside the only stairway to the second floor. There is no elevator. A church group of some 50 people of all ages, including children, treaded up and down these stairs, back and forth past our room, to the hot tub area, from 4:30pm - 10 pm. The breakfast begins being served from 6:30 am. When I would wake up to go to the car, there would be grown men at 6:10 am sitting there, waiting as if they were some starving animal for breakfast to be prepared. Please give the staff and other clientele a break! I hope this particular group reads this review and prays to their fictitious higher power, that they could look within to show grace, as well as respect for others as they should be taught in their gatherings. Please be aware whenever you show up in a huge bus with your name on the side of it, that every individual is representing said name, and please show consideration for others. Without these type of people staying here while you do, it is a great place to lie your head. You may consider a 2nd floor room, as well as requesting to be away from the stairway.
Stayed 3 nights in Mar 2024
Response from Nadia Valdez- Guest Services on Mar 26, 2024
Gary,We apologize for failing to meet your expectations during your recent stay. When we have groups like this we try our hardest to accommodate the group and all of our other guests needs. With our property being so small and not having an elevator that does make things a little bit harder. We appreciate your feedback about the situation and wish we would of been able to get a better rating for our hotel but because of the situation we understand your rating. We hope you will stay with us again next time you are in the South Fork area.Thanks again!

2/10 Terrible

Hilda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking in, I am told that there is no hot water. I made the commit I couldn’t take a cold shower and the clerk tells me I could stay at their sister hotel, 4Seasons with no extra charge. Yeah!!! The rate is cheaper here and for a reason. No breakfast, not how t tub… pretty much a cabin experience.
Response from Daniel Espinosa, General Manager on Mar 20, 2024
Hi Hilda,Good Morning.I want to deeply apologize for your experience with your stay. When we learned that our hot water heater went out our goal was to ensure our guests had a hot shower in the morning. We should have communicated better and still offered our guests that relocated to Four Seasons full amenities of hot tub, breakfast, guest laundry and fitness center at Quality Inn. Again I am very sorry for all the inconvenience we have caused and we are working quickly to get the new hot water heater installed.

10/10 Excellent

Scott, Broomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property check-in was excellent. Room seems very nice, looked very new and quality. My check-in was with a woman named Nadia she was just so pleasant and positive, it made my day.. made my day!! Thanks
Stayed 1 night in Mar 2024
Response from Nadia Valdez- Guest Services on Mar 19, 2024
Scott,Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay, and happy that I made your day! Hope we earn your business again next time you are in the South Fork Area!

10/10 Excellent

gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to be to be close to the ski area. I had always stayed on the pagosa springs side, but this was closer and their breakfast was awesome. It was just scrambled eggs, sausage and patatoes, bit what other place offers anything more than a waffle? 🤔
Stayed 4 nights in Feb 2024
Response from Nadia Valdez- Guest Services on Feb 22, 2024
Gary,Thank you for your review and also for your comments! We are glad you enjoyed your stay with us and hope you will come see us again next time you come to wolf creek.

10/10 Excellent

Riley

Stayed 4 nights in Feb 2024
Response from Nadia Valdez- Guest Services on Mar 26, 2024
Riley,Thank you for your 5 out of 5 rating, we appreciate your business and are glad you enjoyed your stay. We hope to see you again next time you are in the South Fork area!

8/10 Good

Nancy

Stayed 4 nights in Feb 2024
Response from Nadia Valdez- Guest Services on Mar 29, 2024
Nancy,Thank you for your 4 out of 5 rating. We appreciate your business and hope you will come see us again.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nadia Valdez- Guest Services on Jan 27, 2024
Jason,Thank you for your rating of 5 out of 5. We appreciate your business and hope to see you again next time you are in the South Fork area!

6/10 Okay

tim

Stayed 1 night in Jan 2024
Response from Nadia Valdez- Guest Services on Jan 27, 2024
Tim,Thank you for your rating, was there one thing we could of done better to get a 5 out of 5 rating? We appreciate your business and hope you will give us another opportunity in the future to make your next stay better then your last.

2/10 Terrible

Smibert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved stay at hotel. Got onto car trouble and couldn't make it. Hotels.com and hotel didnt take responsibility for refund so I'm out $130.
Stayed 1 night in Jan 2024
Response from Daniel Espinosa on Jan 15, 2024
Hi Mr. Smibert.I looked into your reservation, and I do remember speaking with you. I understand you were having car trouble and had to stay at a hotel in the next town over. We would have happily canceled your reservation since your car trouble was the day before, all you would have had to do is call the hotel, your reservation had a 24H cancelation.Thank you for taking the time to share your feedbackDaniel EspinosaGeneral Manager

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities
Staff were really nice and we're always around to help
Stayed 1 night in Jan 2024
Response from Nadia Valdez- Guest Services on Jan 11, 2024
Stephen,Thank you for your review we are glad you enjoyed your stay with us and hope to see you again next time you are in the area.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Nadia Valdez- Guest Services on Feb 22, 2024
Stephen,Thank you for your 5 out of 5 rating! We appreciate your business and hope to see you again next time you are in the area.

6/10 Okay

BRIAN

Stayed 4 nights in Jan 2024
Response from Nadia Valdez- Guest Services on Feb 22, 2024
Brian,Thank you for your 3 out of 5 rating, was there 1 thing we could of done better to get your rating to a 5? Your feedback is important to us and hope to see you again next time you are in the area.

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights on ski trip with my boys. Really good experience. Room clean and comfortable. Hot tub clean. Pool filled. Only 18 miles from Wolf Creek skiing. Breakfast was ok with lots off choices. Got us off and the right foot each morning. Would happily stay there again
Stayed 4 nights in Dec 2023
Response from Nadia Valdez- Guest Services on Jan 11, 2024
Bryan,Thank you for taking the time to rate our hotel 10 out of 10 and for sharing your experience with us. We appreciate your business and glad you enjoyed our breakfast each morning. We look forward to seeing you again next time you come skiing!

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, staff & service
Kind staff
Stayed 4 nights in Dec 2023
Response from Nadia Valdez- Guest Services on Feb 22, 2024
Shannon,Thank you for your 4 out of 5 review, we are glad you enjoyed your stay and our kind staff. We hope to see you again next time you are in the South Fork area.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This was our first time staying here. Everything about our stay was great! Very clean, friendly staff, easy checkin. Their free breakfast had everything you could want.
Stayed 1 night in Dec 2023
Response from Nadia Valdez - Guest Services on Feb 22, 2024
Oscar, Your review means a lot to us, your kind words will be shared with our team. We are glad you enjoyed your stay and we hope we will be your first choice every time you come to South Fork from now on! Thanks for your review and your rating. We hope to see you again soon.

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Nadia Valdez- Guest Services on Dec 10, 2023
Brain,Thank you for your 10 out of 10 rating, we are glad you enjoyed your stay with us!

10/10 Excellent

Omar

Stayed 1 night in Dec 2023
Response from Nadia Valdez- Guest Services on Dec 30, 2023
Omar,Thank you for taking the time to rate our hotel and for your 5 out of 5 rating! We are glad you enjoyed your stay and we hope to see you again next time you are in the South Fork area!

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2023
Response from Nadia Valdez- Guest Services on Dec 10, 2023
Jacob,Thank you for your 5 out of 5 rating, we appreciate your review and your business! We hope to see you again next time you are in the South Fork Area!

10/10 Excellent

Mario

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not busy. It was very quiet. It was pet friendly.
Stayed 1 night in Nov 2023
Response from Nadia Valdez- Guest Services on Nov 13, 2023
Mario,Thank you for your 5 out of 5 rating. We appreciate your feedback and glad you enjoyed your stay. Thank you for your business and hope to see you again next time you are the area.

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
The room was just average in most aspects. The shower made a screeching sound with water coming out of the shower head (went away if you opened the valve to have it flow into the tub), and I find it hard to believe we were the first guests to notice that.
Stayed 1 night in Oct 2023
Response from Nadia Valdez- Guest Services on Nov 1, 2023
Brian,Thank you for your review, we apologize for the inconvenience of the shower. We will definitely look into this. We hope you will give us another opportunity in the future to make your next stay better than your last.

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of loud conversation late at night in entry near our room and outside in the early morning.
Stayed 1 night in Oct 2023
Response from Nadia Valdez- Guest Services on Oct 17, 2023
Maria, Thank you for taking the time to share your experience with us. We apologize for the noise you experienced. We hope you will give us another opportunity in the future to make your next stay a little quieter than your last.Thanks Again!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean, updated rooms, comfy beds, good breakfast, nice lobby and the best front desk clerk ever. Ryan i think was his name? He was friendly and knowledgeable about the area. It was a good stay. Will totally stay there again!
Stayed 1 night in Oct 2023
Response from Nadia Valdez - Guest Services on Oct 17, 2023
Jennifer,Thank you for your 5 out of 5 rating! We appreciate your feedback and kind words. We will make sure to share your comments with Ryan! Enjoying your stay is the most important thing to us and we are happy to hear that you will be back! Thanks for your business!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nadia Valdez- Guest Services on Oct 11, 2023
Ann,Thank you for your 10 out of 10 rating, we are glad you enjoyed your stay at our hotel, and we hope to see you again next time you are in the South Fork area!

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Nadia Valdez- Guest Services on Oct 11, 2023
Jeff,Thank you for your 8 out of 10 rating. We hope you enjoyed your stay!

6/10 Okay

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was great, however, Expedia booked me for a town 2 hours away from the location I needed. Expedia has no service people to call for me to change the reservation. When I called Quality Suites they said I could not change the booking because Expedia made it. I had to drive 2 hours out of my way to go to the location so I would not lose $250. Bad expedia
Stayed 1 night in Sep 2023
Response from Nadia Valdez- Guest Services on Oct 11, 2023
Renee,We apologize for all of the inconvenience you're booking through expedia caused. Pre-paid reservations through 3rd party sites are definitely tough to get out of sometimes. We hope you enjoyed your stay though. And hope to see you again if you do ever need to be near the South Fork area again!

2/10 Terrible

Candida

Traveled with family
Disliked: Amenities, property conditions & facilities
This place was so dirty
Stayed 1 night in Sep 2023
Response from Nadia Valdez- Guest Services on Sep 26, 2023
Candida, We are sorry you felt this way about our award winning hotel. We hope you will give us another opportunity in the future to make your next stay better than your last.

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Sep 2023
Response from Nadia Valdez- Guest Services on Sep 13, 2023
Matthew,Thank you for your 4 out of 5 review! We appreciate your business and we hope to see you again next time you are in the South Fork area!

8/10 Good

Catherine

We were very disappointed that the hot tub and pool were out of order, the main reason we booked this hotel. Other than that, everything else was fine.
Stayed 1 night in Sep 2023
Response from Nadia Valdez- Guest Services on Sep 13, 2023
Catherine, Thank you for taking the time to share your experience with us, we are sorry about our pool and hot tub, the pump went out unexpectedly. We are so sorry. We hope you will give us another opportunity in the future to make your next stay better than your last.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Sep 2023
Response from Nadia Valdez- Guest Services on Sep 13, 2023
Donald,Thank you for your rating, we are glad you enjoyed your stay and we hope to see you again next time you are in the area.

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking. Friendly staff.
Stayed 1 night in Sep 2023
Response from Nadia Valdez- Guest Services on Sep 7, 2023
Donald, Thank toy for your 5 out of 5 ratings, for your business and your feedback! Hope you come see us again next time you are in the area!

10/10 Excellent

Carolynn

Liked: Cleanliness, staff & service, room comfort
Cozy and Clean, easy check in. Safe area.
Stayed 1 night in Sep 2023
Response from Nadia Valdez- Guest Services on Sep 7, 2023
Carolynn,It is nice to hear you enjoyed our cozy and clean hotel. Thank you for your rating and your business and we hope to see you again next time you are in the area!

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in needed to update the bathroom which was just thrown together to be a handicapped room.
Stayed 1 night in Aug 2023
Response from Nadia Valdez- Guest Services on Aug 19, 2023
Susan, Thank you for your feedback, we are sorry you felt this way about accessible room. We appreciate your feedback. And hope you will give us another opportunity in the future to make your next stay better then your last.

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed. The staff was friendly. Breakfast was great! The property was clean but could use some updating.
Stayed 1 night in Aug 2023
Response from Nadia Valdez- Guest Services on Aug 27, 2023
Becky,Thank you for taking the time to share your experience with us, we are glad your enjoyed your stay.

10/10 Excellent

Steven, Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Nadia Valdez- Guest Services on Aug 19, 2023
Steven,Thank you for taking the time to rate our hotel! We hope to see you again next time you are in the area!

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Nadia Valdez- Guest Services on Aug 19, 2023
William,Thank you for your business we appreciate your rating!

10/10 Excellent

patricia, grandville

Stayed 1 night in Aug 2023
Response from Nadia Valdez- Guest Services on Sep 7, 2023
Patricia, Thank you for your rating, we hope you enjoyed your stay! We appreciate your business and hope to see you again next time you are in the area!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best lodging in town.
Stayed 2 nights in Jul 2023
Response from Nadia Valdez- Guest Services on Jul 27, 2023
John, Thank you for rating our hotel 4 out of 5! We appreciate your review and hope to see you again next time you are in the South Fork area!

2/10 Terrible

Kay

Stayed 1 night in Jul 2023
Response from Nadia Valdez- Guest Services on Jul 27, 2023
Kay, I am sorry you did not enjoy your stay at our hotel.

10/10 Excellent

Vincent

Stayed 1 night in Jul 2023
Response from Nadia Valdez- Guest Services on Aug 19, 2023
Vincent,Thank you for rating our hotel 5 out of 5! We appreciate your business and hope to see you again next time you are in the the South Fork area!

10/10 Excellent

Susan

Liked: Property conditions & facilities
Excellent front desk staff. Very helpful and super friendly.
Stayed 1 night in Jul 2023
Response from Nadia Valdez- Guest Services on Jul 17, 2023
Susan,Thank you for taking the time to share your experience with us and for rating our hotel 5 out of 5. We hope you will stay with us next time you are in the Alamosa area.

2/10 Terrible

Danny

Traveled with family
Disliked: Staff & service, property conditions & facilities
The pool was down due to maintenance issues. Our room wasn't cleaned and the towels weren't replaced. We won't stay there again!
Stayed 2 nights in Jul 2023
Response from Nadia Valdez- Guest Services on Jul 18, 2023
Danny, We apologize for failing to meet your expectations during your recent visit to out hotel. This is not something that is normal for us. Our pool pump gave out unexpectedly. Housekeeping service is not provided every day to stayover guests unless requested. We service every 3rd day as choice hotels requires. We hope you will give us another opportunity to earn your business back!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Unfortunately limited to no dining in the area. Not hotels problem dining was limited. Hotel was nice, clean and staff was friendly and helpful!
Stayed 1 night in Jul 2023
Response from Nadia Valdez- Guest Services on Jul 18, 2023
Shannon,Thank you for taking the time to share your experience and for rating our hotel 5 out of 5. We appreciate your feedback and hope to see you again next time you are in the area.

2/10 Terrible

Michael

Stayed 2 nights in Jun 2023
Response from Nadia Valdez- Guest Services on Jul 27, 2023
Michael,I am sorry you did not enjoy your stay at our hotel.

10/10 Excellent

Kitty-Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's not a 4-star hotel but it's nice for South Fork. The desk staff was super friendly and the breakfast got the job done. it was quiet and comfortable.
Stayed 1 night in Jun 2023
Response from Nadia Valdez- Guest Services on Jul 1, 2023
Kitty-Sue,Thank you for sharing your experience. We are glad you enjoyed breakfast, and our quite and comfortable rooms. Our staff is great at making sure all of our guests are enjoying their stay. We hope you will come see us again next time you are in the South Fork area.

4/10 Poor

Maira

Stayed 1 night in Jun 2023
Response from Nadia Valdez- Guest Services on Jul 18, 2023
Maira,We apologize for failing to meet your expectations during your recent stay at our hotel.

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They serve breakfast.
Stayed 1 night in Jun 2023
Response from Nadia Valdez- Guest Service Manager on Jun 15, 2023
Angela,Thank you for your rating of 5 out of 5! We are glad you enjoyed your stay and our breakfast. We hope to see you again next time you are in the area.

8/10 Good

Charles

Stayed 1 night in May 2023
Response from Nadia Valdez- Guest Service Manager on Jun 7, 2023
Charles, Thank you for taking the time to rate our hotel. Is there one thing we could of done better to get a 10 out of 10 rating? We hope you enjoyed your stay!