Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
83% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego, CA

Decent hotel

Posted Dec 29, 2014
Decent hotel with spacious rooms. Clean. The cons are that wi fi didn't work at all and there were not enough towels one of the days we stayed.
3 out of 5
by A verified traveler

It could be better

Posted Dec 26, 2014
Check in clerk needs a class in customer services. Lobby is also closed during business hours!
3 out of 5
Recommended
for Families
by Claudiefrom Bourges

Hotel Etape

Posted Oct 8, 2014 on Hotels.com
Arrivés à 2 H du matin, nous sommes repartis à 7 H. Juste le temps d'apprécier de dormir un peu. Petit déjeuner pas du tout continental. Hotel situe prés de l'aéroport dans une zone industrielle.
2 out of 5
Recommended
by SHfrom South Gate

Dissapointed

Posted Sep 29, 2014 on Hotels.com
Very inconvenient when you're asked to leave a $30.00 deposit (cash) even though the room was already paid with a credit card. Not everyone has cash in their packet at all times. Was not able to get my key, again after I had paid for the room, extremely frustrated.
4 out of 5
Recommended
for Families
by Josfrom Jalisco

No dejan fumar

Posted Sep 28, 2014 on Hotels.com
No dejan fumar en las habitaciones
1 out of 5
Recommended
for Families
by Victor chowfrom Singapore

Ridiculous Indian Lady receptionist

Posted Aug 30, 2014 on Hotels.com
I paid for my booking and when I was checking in, she refused to let me checkin even when I produced my booking reference and passport and credit card and driver's license and even my hand phone number and email from my smart phone asking me to get Hotels.com to change the name that I used to do the booking which was Victor Chow which is not on my legal documents. I've stayed for the last 12 days in various Motels booked through Hotels.com with the same name without any issues but she insisted that I produce her a document to say that i am. Victor Chow. She even threatened to call the police and which I strongly urge her to do so but then she backed out saying that she sees deem fit on making the report. I asked to speak to the manager but she say I have to wait till the next day. I tried calling Hotels.com on the spot but couldn't get through. At 9pm and not able to get my room and With my wife and daughter waiting for me in the car for the last 30 mins trying to convince her that I am the person who paid for the rooms for 2 nites. I decided to go look for another hotel she refused to let me have my room. I've stayed in many hotels and this is the first time I'm getting this kind of ridiculous and un-welcomed service. I seriously urge all to boycott this Motel.
2 out of 5
Recommended
for Families
by A verified traveler

Beperkte middelen voor een kleine prijs

Posted Aug 22, 2014 on Hotels.com
Weinig comfort, zwembad niette gebruiken, geen koelkast,
3 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 13, 2014 on Hotels.com
Fint til prisen, god betjening/service i receptionen, men kontinental breakfeast kan man ikke kalde dognuts, juice og kaffe !!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Nice and near freeway access

Posted Aug 12, 2014
Pros: it was pretty from the outside and not super crowded
Cons: shower curtains could be a little cleaner, but honestly everything was great
Location: south gate, i was told it was not save but it seemed fine, burger king is there, target near by, easy freeway access
Privately owned, and free wifi and parking, has a pool and jacuzzi. the staff was nice, and my brother forgot some items but target is really close so we had it covered... They provide breakfast 8-11am i believe but we didnt eat there.. it was nice place to stay. We went so I could attend the Monster tour in Pasadena, and then we added venice, santa monica, hollywood and los angeles to the trip. and of course magic mountain.
1 out of 5
by A verified traveler

Do not stay here......

Posted Aug 11, 2014
Pros: Parking... Honestly that was it.
Cons: Shut down this place.... Update the establishment and staff..... or just call it a one star motel.
Location: Great stores... Food establishments, shopping, movie theater, party city, walmart, target..
First room that was given to us had a box of ky jelly was on the floor, the trash was not empty in the bathroom and there was a razor behind the tv. After being scared.... and requested another room, she gave us the room next door. Not any better. Tape in the ceiling, clogged sink, hair in the shower curtain and stains on the bedding. TV barely worked and no cable (mostly snow) bad reception. Don't go by the pictures on the website. We booked based on it. The outside loks descent. Our reservation was for two nights (that was a waste of money). We requested the room to be cleaned after our first night and that was a joke. Staff needs to be educated or trained on cleaning. Please stop advertising for this establishment. Spend the extra money and stay someplace else. You are not treated like a guest especially when you have to talk to the staff thru a bulletproof window.