Ratings based on 205 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
They paid and stayed.
for Familiesby Victor chowfrom Singapore
Ridiculous Indian Lady receptionistPosted Aug 30, 2014 on Hotels.com
I paid for my booking and when I was checking in, she refused to let me checkin even when I produced my booking reference and passport and credit card and driver's license and even my hand phone number and email from my smart phone asking me to get Hotels.com to change the name that I used to do the booking which was Victor Chow which is not on my legal documents. I've stayed for the last 12 days in various Motels booked through Hotels.com with the same name without any issues but she insisted that I produce her a document to say that i am. Victor Chow. She even threatened to call the police and which I strongly urge her to do so but then she backed out saying that she sees deem fit on making the report. I asked to speak to the manager but she say I have to wait till the next day. I tried calling Hotels.com on the spot but couldn't get through. At 9pm and not able to get my room and With my wife and daughter waiting for me in the car for the last 30 mins trying to convince her that I am the person who paid for the rooms for 2 nites. I decided to go look for another hotel she refused to let me have my room. I've stayed in many hotels and this is the first time I'm getting this kind of ridiculous and un-welcomed service. I seriously urge all to boycott this Motel.
for Familiesby A verified traveler
Beperkte middelen voor een kleine prijsPosted Aug 22, 2014 on Hotels.com
Weinig comfort, zwembad niette gebruiken, geen koelkast,
for Familiesby A verified traveler
Posted Aug 13, 2014 on Hotels.com
Fint til prisen, god betjening/service i receptionen, men kontinental breakfeast kan man ikke kalde dognuts, juice og kaffe !!!
for Everyoneby A verified travelerfrom Seattle, WA
Nice and near freeway accessPosted Aug 12, 2014
Pros: it was pretty from the outside and not super crowded
Cons: shower curtains could be a little cleaner, but honestly everything was great
Location: south gate, i was told it was not save but it seemed fine, burger king is there, target near by, easy freeway access
Privately owned, and free wifi and parking, has a pool and jacuzzi. the staff was nice, and my brother forgot some items but target is really close so we had it covered... They provide breakfast 8-11am i believe but we didnt eat there.. it was nice place to stay. We went so I could attend the Monster tour in Pasadena, and then we added venice, santa monica, hollywood and los angeles to the trip. and of course magic mountain.
by A verified traveler
Do not stay here......Posted Aug 11, 2014
Pros: Parking... Honestly that was it.
Cons: Shut down this place.... Update the establishment and staff..... or just call it a one star motel.
Location: Great stores... Food establishments, shopping, movie theater, party city, walmart, target..
First room that was given to us had a box of ky jelly was on the floor, the trash was not empty in the bathroom and there was a razor behind the tv. After being scared.... and requested another room, she gave us the room next door. Not any better. Tape in the ceiling, clogged sink, hair in the shower curtain and stains on the bedding. TV barely worked and no cable (mostly snow) bad reception. Don't go by the pictures on the website. We booked based on it. The outside loks descent. Our reservation was for two nights (that was a waste of money). We requested the room to be cleaned after our first night and that was a joke. Staff needs to be educated or trained on cleaning. Please stop advertising for this establishment. Spend the extra money and stay someplace else. You are not treated like a guest especially when you have to talk to the staff thru a bulletproof window.
for Personal Eventby Mark
Posted Aug 8, 2014 on Hotels.com
by A verified traveler
EehhhPosted Aug 5, 2014
Ice machine wasn't working. Smelled like armpits and cigarettes. Hard to find parking, had to ask for a new room key twice but I guess you get what you payed for.
for Couplesby JDDfrom South Gate
great place to stayPosted Aug 5, 2014 on Hotels.com
I was very satisfied while staying there , great for a getaway , theres a movie theater across the street and other shopping places and its my 3rd time that ive ever stay there and love the place, cant wait to go back there to spend the weekend there ..
for Familiesby Raulfrom Oakland
Lot's of work neededPosted Jul 31, 2014 on Hotels.com
I think this place has lots of potential to be good. Our stay began with us confused on how to check in. During normal business hours, the lobby was closed and I didn't know that I had to use the night window. This is the first time I've reserved a hotel with this website and I was forced to provide a cash only deposit upon arrival. I had to get back in the car to find an ATM. We got a uncleaned room. Even though the door had a no smoking symbol, the room had cigarette butts and beer bottles. It reeked of smoke. To top it off, the tv was still on. I notified the attendant at the lobby and she was not apologetic at all. She just handed me another key and told me to try this room. The new room had bad plumbing at the sink. The water came out cloudy when ever the the hot water was turned on. I gave up and accepted the fact that we got a bad hotel. I was too busy to complain and ask for a refund because I was too tired to go hunt down another place to stay. I'm never coming back here again
for Personal Eventby Gustavofrom south gate ca.
Bad servicePosted Jul 30, 2014 on Hotels.com
The lights in the restroom were not working. After reporting it on the first night, nobody showed up until three days later. I will never stay at this hotel again