Ratings based on 66 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
for Familiesby Craig from Zeeland
on a color tour.Posted Oct 14, 2013
Pros: Location in South Haven
Just wanted a reasonalbly priced room for one night. The rate was great.
for Everyoneby A verified traveler from Chicago
First time in a motel in South HavenPosted Sep 30, 2013
Pros: Huge room and bathroom.
Cons: More paint and updating. Linens and shower curtains were stained but clean.
Location: Had places to go really did not see anything near by.
The room was huge, the bathroom was big also. Could be a little more clean on the bathroom floor and the carpeting. My white socks were black after a few hours only. I told the clerk and she really did not seem to care but said OK. The microwave and fridge worked fine but were a little beat up. The shower curtain was stained along with the bedding. If they took the time to buy some items new the place would be much better. For what we needed the place was OK. Thought the location was more in downtown South Haven so it was much more quiet and dark they we thought it would be. All in all the place worked for us but needs to be updated and cleaner.
for Everyoneby Nicole from Waterloo, IA
You get what you pay forPosted Sep 30, 2013
The Great Lakes Inn and Suites was available at the last minute. We chose it for it's location and price. It was a great deal for the area. The room was clean and filled our needs for a place to sleep. It is outdated and had a slight funk in the room, but for the money is was more than sufficient.
for Familiesby gale from Ft. Wayne
Located near downtown & Beach locationPosted Sep 10, 2013
Pros: It was close to attractions
Cons: Pretty much everything!
Location: Beach and plenty of shopping
I arrived at 9:30 pm in the evening and there was a sign on the door that said to ring bell for service, so, I did, and then waited for 15 minutes with no response so then I called the desk phone and no answer finally someone came to check me in after 20 minutes. The outside appearance was very run down, inside the room was clean, towel were dingy white, and the beds were on wooden hand built frames, and stains on the bed spreads and pillows, but the carpet appeared to be fairly new which was the only redeeming factor this motel had.
for Everyoneby carolyn from oxford, Mi.
Nice hotel for the price.Posted Sep 10, 2013
Pros: Clean and close to the launch.
Cons: Could use more towels. We only had 1 set of towels per person. They were small towels.
The room was close to the boat launch. It was clean and comfortable.
Posted Sep 5, 2013 on Hotels.com
for Everyoneby A verified traveler
Overpriced given poor qualityPosted Sep 3, 2013
This is an overpriced motel given the poor condition of the rooms. The bathroom light and lights above the bed did not work, and the wifi connection did not work either.
for Personal Eventby A verified traveler
Not at all pleasedPosted Aug 27, 2013 on Hotels.com
We checked in and could not stay for more than 1/2 hour because of the stench. Granted, there was new carpet but it didn't mask the overall extremely poor condition of this motel. We left and went directly to the Comfort Inn which was excellent.
for Familiesby RG from Kalamazoo, MI
Good motel close to townPosted Aug 26, 2013
Cons: Minor sink stopper repair
Location: Good restaurants,beaches,bike trails and marinas and shopping.
Best deal for lodging and close enough to town center. We arrived by bicycle from Kal Haven Trail.
for Everyoneby A verified traveler
run down and dirtyPosted Aug 26, 2013
Cons: a thorough cleaning would be in order
bathroom filthy, blood on comforter, kitchen chairs filthy, windows filthy,