Ratings based on 3,091 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hanging outPosted Mar 25, 2015
the hotel rooms was under renovation my room was brand new I was the firs to stay in the room ac was just a little loud.
by A verified travelerfrom california
DisappointPosted Mar 21, 2015
Pros: food in coffee was quite good
Cons: Rooms need a lot of work overpriced for what we got
Room showed a lot of wear and tear, drippy faucet in tub area tub wouldn't drain after shower told front desk about problem was told they would fix problem next day after shower same thing took 45 mins for tub to drain again also got to enjoy sound effects of rotary hammer from reno crew working on floor above us.
for Everyoneby A verified travelerfrom UK
Hotel close to gondola and townPosted Mar 21, 2015
Hotel was clean and comfy, very friendly staff, nice pool and hot tub. Few cosmetic bits worn but under renovation and was a lot lot better than trip advisor has us expecting! Great value meal and drinks deals in casino. Good location for gondola to ski. Lots of parking. Would stay again and recommend.
by A verified travelerfrom Montclair, CA
Terrible experiencePosted Mar 14, 2015
I walked down the hall to my room and noticed it still had Caesars palace decor with old ugly wall paper, in my room the beds were comfortable but the tv is really old from the 1990s and is 13 inchs big it had no privacy since the bathroom and the shower had no door. It was a terrible experience the circus circus in reno was nicer and that place sucks
by A verified travelerfrom Napa, Ca.
Needs remodelingPosted Mar 9, 2015
Pros: Check in was pleasurable,
Location: I little far to walk in ski boots to gondola.
Spots on the carpet, and furniture. Not sure what was clean? I spent time here over 30yrs ago and nothing in the rooms has changed. Will not go back!
by A verified traveler
Overall not a bad experiencePosted Mar 6, 2015
Pros: I requested for additional towels which were delivered in like 5 minutes - so great service. Closer to Heavenly Mountain Resort/ Gandola ride.
Cons: At least provide a coffee maker in the room and make sure the bath tubs are clean.
Location: Closer to Heavenly Mountain Resort/ Gandola ride so you can go for skiing or ice skating.
I don't know if the receptionist gave me this room because I booked this thru Expedia or all rooms are similar. (I got this room thru Expedia for $152 per night + $18 resort fee per night = $170 per night) 1. My room did not have a coffee maker. 2. The heater/ air conditioner was not effective at all. 3. The whirlpool bath tub looked clean but the moment I turned on the whirlpool, the water became dirty; hair started coming out of the nozzles, the tub curtain appeared to be 100 years old, etc... 4. The picture frame on the wall was broken...
for Everyoneby A verified travelerfrom SF
very nice hotel on south side of lake TahoePosted Mar 3, 2015
Beautiful interior near the front desk, very nice and spacious rooms, pillows can be better, but okay ... great food at the Buffet restaurant ... spacious casino ...
for Everyoneby A verified traveler
Posted Feb 25, 2015
The hotel was ok for the money. Hotel looks like they are in the process of updating.
by A verified travelerfrom SJ Ca
Hotel rooms need improvementsPosted Feb 23, 2015
Not good place to stay ,bed uncomfortable overpriced hotel .
for Everyoneby A verified travelerfrom San Francisco
my fav in tahoePosted Feb 23, 2015
i love MountBleu. they have the best beds! i usually take my own pillow when i travel, but i dont need to do that when i sleep at MountBleu.