Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2015
Great pizza at Loblolly grill next to lobby. Wonderful indoor and outdoor water facilities.
3 out of 5
by A verified traveler

Parking and Check In

Posted Apr 13, 2015
Pros: Room
Cons: Parking Lot and service at check in
I won't recommend this Hotel due to Parking Lot. My family and I booked a room and we have left car .5 mille far way because the parking lot was complete full, person that use waterpark not as guest just waterpark and that that makes not parking place at all for guest who pay money for stay.
3 out of 5
by A verified traveler

No por favor

Posted Apr 11, 2015
Pros: Todo el complejo es excelente.
Cons: Tener mejor relación entre la reserva por Internet y la administración del hotel que especifique que días estará abierto el parque de agua del hotel.
Location: Pesca,paseo para ver delfines,restaurantes,actividades de mar.
La diversión del hotel son los juegos de agua los cuales se mantuvieron cerrados ya que al realizar la. Reserva por Expedia no especificaba que estos estarían cerrados.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cd. Victoria

Posted Apr 10, 2015
Exelentes,albercas agua caliente y la de playa de agua fria,cuarto muy limpio muy atentas las gentes de servicios
2 out of 5
by A verified travelerfrom Texas

OLD and EXPENSIVE

Posted Mar 27, 2015
Pros: Nothing
Cons: It's old..ugly carpets, old rooms, old elevators.
Very disappointed in this hotel. I think you can get a much better stay for the same price or you can pay much less for the same level of service.This hotel is quite expensive and it's definitely not good value. Won't be back!!!
4 out of 5
Recommended
for Couples
by Delilahfrom Edinburg

Okay Stay

Posted Feb 21, 2015 
It was a great stay, yet they never had towels available at the water park. They also don't offer complimentary breakfast. You would think that for the price that would be included!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for kids , nice access to beach , lots to do

Posted Feb 12, 2015
Location: Went to Italian Restaurant Gabriella's it was amazing the service and food was amazing.
Nice hotel rooms nice, everything sparkly clean, staff very hospitable. Lots to do for kids and really nice access to beach.
4 out of 5
Recommended
for Families
by A verified travelerfrom Mar Ontario

Great Place for the kids!

Posted Feb 11, 2015
Pros: That it was on the Beach and the pool was warm.
Cons: The room service , the cleaning of the room when you stay for a week, I felt they skipped a lot of tasks, like vacuuming, cleaning the toilet.
Location: Sea Turtle Inc. is a worth while activity, it is small and can be done in 30 min to 40 min, The Birding center is worth while and can be done in 1hour
The Resort is located on a clean Beach, the rooms are a decent size and the staff is great. They are very accommodating. I was disappointed with the 15$ beach chair rental and service. We had to get our own chairs and do our own set up. The Beach side Grill saw not worth the $, both in amount of food and quality. The cleaning for our room was not up to my standards, they skipped a lot of tasks and for got little things like coffee ect.
1 out of 5
Recommended
for Families
by Andrefrom Texas

Bad experience

Posted Jan 13, 2015 
I live in Edinburg - 60 miles from South Padre Island - for about 5 months now and I have enjoyed taking my wife and daughter to the beach in the last few months. I have always come back on the same day, because it is definitely a short distance for me to drive and also because as a graduate student at UTPA I always study at least one day of the weekend. This past weekend, since we were still in the winter break period, I decided to do different: why not stay one night at the Schlitterbahn Resort, which will give us the opportunity to use the indoor pool both on Saturday afternoon and Sunday morning? What happened was that we arrived on Saturday at the hotel and we heard "I apologize, but the indoor pool area had lots of moist this morning and some windows had to be opened, and then the area became very cold for use". The pool area was closed Saturday afternoon and would only be reopen on Sunday. However, they told us that we should not worry, because on Sunday the indoor area would be warm again. Well, on Sunday, the indoor area was still very cold and many windows (those plastic curtains on the ceiling) were open and there was a cold wind coming from the outside. The temperature outside the hotel was around 48ºF and I am convinced that the temperature in the indoor area was not very not much above that.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2014
During the winter season which begins in Nov. The hotel is not as crowd, I didn't go to the water park although it was open. The hotel is awesome, comfort and exceptionally clean; last but not least the hotel rate are awesome the best rate you will get during the year.