All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 393 out of 1002 reviews" "
10 - Excellent
393
Rating 8 - Good. 291 out of 1002 reviews" "
8 - Good
291
Rating 6 - Okay. 136 out of 1002 reviews" "
6 - Okay
136
Rating 4 - Poor. 87 out of 1002 reviews" "
4 - Poor
87
Rating 2 - Terrible. 95 out of 1002 reviews" "
2 - Terrible
95
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Gorge
Apr 23, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the pool was bad water was dirty
Gorge
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 24, 2024
Allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business
Thanks for staying with us. We appreciate your feedback!
2/10 Terrible
Aviana
Apr 20, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The pool is dangerous and filthy beer cans thrown I. And out
Aviana
Stayed 1 night in Apr 2024
Response from Gama M on Apr 21, 2024
Allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business
Good, there was no parking in front of the front desk because of new cement and no signs on how to get to it so we had to walk around looking for the office. Pool was warmer than the hot tub. But clean and nice rooms
Elyzabeth
Stayed 1 night in Apr 2024
Response from Gama M on Apr 13, 2024
Thanks for staying with us. We appreciate your feedback!
There was vomit stains on the bathtub and the lamp shades were covered in something brown too expensive for the accommodations
Ashley
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 8, 2024
Allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business
10/10 Excellent
Keith
Apr 4, 2024
Liked: Property conditions & facilities
Keith
Stayed 1 night in Apr 2024
Response from Gama M on Apr 6, 2024
Thanks for staying with us. We appreciate your feedback!
This property has had little upkeep since I last stayed here 18 years ago. The pool and spa area are nearing unusable condition. The management allows guests vehicles to be towed despite having the ability to stop that. This property would greatly benefit with a change in management. Until then there are plenty of better options.
Milton
Stayed 28 nights in Mar 2024
Response from Front Desk on Apr 1, 2024
allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Elsy
Mar 25, 2024
Liked: Cleanliness, staff & service
Hotel was nice but they dnt clean the way it has to be. Staff was good but the room was not that clean and cucarachas
Elsy
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Hello Elsy, allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business
2/10 Terrible
Hilary
Mar 17, 2024
Hilary
Stayed 2 nights in Mar 2024
Response from Gama M on Apr 6, 2024
Thanks for staying with us. We appreciate your feedback!
Parking lot suprise $25 parking fee and $15 resort fee. This is a small hotel not a resort. They
Make up new fees just for Spring Break. Im 73 not there for spring break
james
Stayed 2 nights in Mar 2024
Response from Gama M on Mar 15, 2024
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
8/10 Good
Dawn
Business traveler, Traveled with family
Mar 4, 2024
Liked: Cleanliness, staff & service, amenities
Staff was great, property was mostly clean. Parking was very limited. When we checked in the smoke alarm was beeping. Front desk quickly sent someone to fix it. They changed the battery and it kept beeping. The guy took it outside and must have removed.the batteries. It quit beeping, but obviously was not working. Plug behind the head of the bed was not affixed to the wall. Bathrooms could use updating.
All in all it was not a bad experience. Have stayed at much worse
Dawn
Response from Gama M on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Good
NATALIE
Traveled with group, Traveled with family
Mar 3, 2024
Liked: Cleanliness, staff & service, amenities
The beds could be more comfortable and there wasnt a plunger in the restroom when we needed one. Recommend having comforter blankets on all beds since their was only a curtain looking blanket on beds and it was a little chilly. But overall it was a good stay. Friendly staff and it was quiet.
NATALIE
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 4, 2024
Thanks for staying with us. We appreciate your feedback!
Hello Raul, allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business
Amazing Staff and overall friendliness.
Loved the free breakfast and just how close everything was to the Hotel.
Room was very spacious, everything in the room worked well, and the beds were comfy
Ricky
Response from Front Desk on Feb 13, 2024
Hello Ricky thank you for your feed back and we are glad you enjoyed your stay, hope to see you soon.
Hello Edwin, Thank you for your feed back. We are glad you enjoyed your stay, hope to have you back soon.
4/10 Poor
Mike
Feb 12, 2024
Liked: Cleanliness
Disliked: Amenities
No maid service and when we asked the maid for towels she didnt have any and she didnt offer to get us any.
Mike
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 13, 2024
Hello Mike, Im so sorry to hear this, we will be resolving this issue, hope you can give us another chance. Thank you for your feed back.
10/10 Excellent
Stacy
Feb 11, 2024
Stacy
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 22, 2024
Thanks for staying with us. We appreciate your feedback!
2/10 Terrible
Jackie
Traveled with family and small children
Feb 10, 2024
Disliked: Cleanliness, staff & service
Forgot to put a sticker on my dash, so they towed my car away!! All they had to do was ask the front desk if they're was someone with that car staying here. NEVER AGAIN!! THEY SHOULD HAVE STRESSED THAT WE WOULD BE TOWED IF IT WASN'T ON THE DASHBOARD. We're currently homeless and came to shower here. Now we have to deal with this. 😭😩😔
Jackie
Stayed 1 night in Feb 2024
Response from Gama M on Feb 10, 2024
Hello Jackie, allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business.
The location is ideal but the actual place is run down.the room felt humid it smelled, the sheets looked dingy and there was no shower curtain but for the price I guess that’s what you get
Alicia
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 5, 2024
Thank you for your feedback, greatly appreciate it.Hope to see you back soon.
Thank you for your feedback, greatly appreciate it.Hope to see you back soon.
6/10 Okay
Michael Charles
Jan 30, 2024
Pool was not operating, the spa was closed ,there is no work out room and efficient room had no utensils nor pots and pans . Told them 3 times toliet was running constantly and didn’t bother to fix . Maid service was every 3 days . You get what you pay for .
Michael Charles
Stayed 14 nights in Jan 2024
Response from Gama M on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!
We chose this with a good price and a heated pool. However the temps were too cold to swim.
We had a handicap room and the shower holder was broken. Low water pressure.
Randy
Stayed 1 night in Jan 2024
Response from Gama M on Jan 25, 2024
Thanks for staying with us. We appreciate your feedback!
The service upfront was remarkable but when I went into the room oh no the bedsheets has pee or coke marks in the sheets and the lights went off while I was heating popcorn 😞
Jessica
Stayed 1 night in Jan 2024
Response from Gama M on Jan 20, 2024
Hello Jessica, allow us to apologize for any issues you endured while at your stay. We really appreciate your feedback, it really helps us improve all issues with our property. We will forward this review to our management dept. for immediate follow up. Thank you for your business.
Cabinets in the kitchenette part where dated, the electric range did not work, lamp nobI was broke off, no plug for the bathtub. Otherwise the room was quiet and off the street breakfast was OK staff was friendly
Yvonne
Stayed 6 nights in Jan 2024
Response from Gama M on Jan 20, 2024
Thanks for staying with us. We appreciate your feedback!
If you want all the basics in a good, affordable hotel- look no further. Great location in the middle of the island- with 2 huge t-shirt and souvenir stores across the street, and fabulous dining, also a Dollar General- a short walk across the street. Right by free shuttle pick-up.
Heather
Stayed 4 nights in Dec 2023
Response from Gama M on Jan 8, 2024
Thanks for staying with us. We appreciate your feedback!