Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Holiday Inn Express Stony Brook, an IHG Hotel

2.5 out of 5
Holiday Inn Express Stony Brook, an IHG Hotel
3131 Nesconset Hwy, Centereach, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Traveled with family
I stay here with some frequency. Though rooms have been updated, there is still a good speak of noise from the hallways. I am all for conserving water, but the shower spray is ridiculously without much pressure. I had to shower longer than I normally would to sure all shampoo was rinsed out of my hair. Also, the price at$300.00 was just too high!
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you for taking the time to let us know about your recent stay with us. We apologize for the noise in the hallway. We will certainly address the issue with the shower and water pressure. We hope to see you again if your travels bring you back to our area.

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and happy to help when ever you needed it. Heaps of parking, clean towels every day
Stayed 5 nights in Apr 2024
Response from Management on Apr 23, 2024
Thank you for taking the time to post this positive review and for choosing to stay with us at the Holiday Inn Express in Stony Brook, NY

10/10 Excellent

Yong, Huntersville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice.
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you so much for staying at the IHG Holiday Inn Express Stony Brook hotel. We hope to see you again soon.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious.
Stayed 1 night in Apr 2024
Response from Mgmt on Apr 15, 2024
At the Holiday Inn Express Stony Brook, every visit promises comfort, convenience, and a warm Long Island welcome.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 23, 2024
Thank you for staying with us at the IHG Holiday Inn Express in Stony Brook, NY. We hope to see you again soon.

8/10 Good

Sinead

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was bright and clean and the staff was friendly. However the cleaning staff needs to take a closer look at certain things when cleaning the rooms. The tissues in the tissue box in my room we used and stuffed back into the tissue box. It was really gross.
Stayed 1 night in Apr 2024
Response from Mgmt on Apr 13, 2024
Thank you for taking the time to post your review and for choosing to stay at the Holiday Inn Express Stony Brook.

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mgmt on Apr 13, 2024
Thank you for choosing to stay at the newly renovated IHG Holiday Inn Express Stony Brook hotel!

8/10 Good

Christina

Traveled with family and small children
Liked: Amenities
We enjoyed the fact that the breakfast was hot. The children loved the pancake maker even though it takes a few minutes. After 3 days we noticed our room wasn’t serviced with housekeeping when I asked the cleaning lady she said that you must request it at the check in desk. Overall good place for the price
Stayed 4 nights in Apr 2024
Response from Mgmt on Apr 13, 2024
We are pleased you and your kids enjoyed the hot breakfast, especially our pancake. Thank you for choosing to stay at the newly renovated IHG Holiday Inn Express Stony Brook hotel!

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our two-night stay was very nice in almost every aspect. However, our room was never cleaned after the first night. The bed wasn’t made & there were no new towels. I called the desk & they asked how many towels I needed. After a half hour I went to the desk & was told the housekeeping staff was gone. No effort was made to send towels to the room or apologize. They gave me towels to carry to the room. Very unconcerned desk clerks.
Stayed 2 nights in Apr 2024
Response from Mgmt on Apr 6, 2024
Thank you for sharing your feedback. Please accept our sincere apology for the matter you experienced during your stay. Please feel free to speak with a member of our management team and perhaps you will visit us again.

10/10 Excellent

Ramalakshmi, Bothell

Stayed 2 nights in Mar 2024
Response from Patti on Apr 23, 2024
Thank you for wonderful review of our hotel. We hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and reasonable prices as always!!
Stayed 3 nights in Mar 2024
Response from Mgmt on Apr 3, 2024
The IHG hotel is good central location for visiting sights on both ends of Long Island and very convenient to Stony Brook University and Hospital.

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from Management on Apr 23, 2024
Thank you for taking the time to post a positive review. We hope to see you again soon.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mgmt on Apr 3, 2024
At the Holiday Inn Express Stony Brook, every visit promises comfort, convenience, and a warm Long Island welcome.

10/10 Excellent

Donald A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gr8
Stayed 1 night in Mar 2024
Response from Mgmt on Apr 3, 2024
At the Holiday Inn Express Stony Brook our guests enjoy clean, comfortable and spacious rooms. Along with a great breakfast and polite, friendly staff our guests are sure to have a memorable stay at our hotel.

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Mgmt on Apr 3, 2024
Thank you for taking the time to post this positive review and for choosing to stay at the Holiday Inn Express Stony Brook.

10/10 Excellent

ROCCO

Traveled with family
Clean Renovation of lobby restrooms still being worked on
Stayed 1 night in Mar 2024
Response from Mgmt on Apr 3, 2024
Thank you so much for staying at the Holiday Inn Express Stony Brook.

8/10 Good

Lawrene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mgmt on Apr 3, 2024
Thank you for taking the time to write about your experience at the Holiday Inn Express Stony Brook. I look forward to sharing your review with the team as they work hard each day and will be delighted to hear your feedback. You are correct that the Holiday Inn Express Stony Brook has so much to offer. Thank you again and we look forward to welcoming you back to the Holiday Inn Express Stony Brook!

2/10 Terrible

Jaclyn

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Mgmt on Apr 3, 2024
Thank you for taking the time to post this positive review and for choosing to stay at the Holiday Inn Express Stony Brook.

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Feb 2024
Response from Mgmt on Apr 3, 2024
Thanks for the rating! Great vacations are a service we pride ourselves in providing, and it's great to know our guests see this. Hope to see you back for another relaxing stay soon!

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator out of service
Stayed 1 night in Dec 2023
Response from Mgmt on Apr 3, 2024
First and foremost thank you very much for trusting the team at the Holiday Inn Express Stony Brook with your valuable time - we are so glad we are able to meet your expectations! I look forward to sharing your feedback with our staff. Again, thank you and we look forward to welcoming you back again soon!

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was very clean and safe
Stayed 1 night in Feb 2024
Response from Mgmt on Apr 3, 2024
The newly renovated Holiday Inn Express Stony Brook is a gateway to the charming Port Jefferson Village, the historic Stony Brook Village, shopping and Long Island wineries.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mgmt on Apr 3, 2024
It’s always our aim to make sure guests have a positive experience and we hate to hear this did not ring true to your recent stay at the Holiday Inn Express Stony Brook. All feedback is appreciated, and we thank you for sharing your rating with us.

10/10 Excellent

Life with

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly me and my husband enjoyed our stay!
Stayed 2 nights in Feb 2024
Response from Mgmt on Apr 3, 2024
We appreciate the review and are very glad that you enjoyed the IHG Holiday Inn Express Stony Brook hotel and the array of different amenities.

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space
Stayed 1 night in Feb 2024
Response from Mgmt on Apr 3, 2024
The newly renovated IHG formula blue Holiday Inn Express Stony Brook is less than a mile away from Stony Brook State University and hospital.

10/10 Excellent

Norman

Stayed 2 nights in Feb 2024
Response from Mgmt on Apr 3, 2024
The welcoming Holiday Inn Express Stony Brook serves as the official host hotel for the Stony Brook Seawolves extending a warm invitation to visiting sports teams.

10/10 Excellent

Sheneeza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel experience
Stayed 2 nights in Feb 2024
Response from Mgmt on Apr 3, 2024
Thank you so much for staying at the IHG Holiday Inn Express Stony Brook hotel!

10/10 Excellent

Gary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Human fecal matter in the parking lot. Very strange and hard to understand.
Stayed 2 nights in Dec 2023
Response from Mgmt on Apr 3, 2024
Along with a great breakfast and polite, friendly staff our guests are sure to have a memorable stay at our IHG hotel.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mgmt on Apr 3, 2024
It’s our goal to make sure guests have a positive experience at the Holiday Inn Express Stony Brook. All feedback is appreciated, and we thank you for sharing your positive rating with us!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay.
Stayed 1 night in Jan 2024

10/10 Excellent

HENRY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Burak

Stayed 2 nights in Jan 2024

4/10 Poor

Katherine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great hotel of you are hard of hearing
The hotel appears OK from afar. Check in was smooth. We had a hotel room on the 5th floor and unfortunately close to the elevators. There were wide gaps between the door and the frame. I initially thought the door was actually open it was so much space. We had a room that was connected to another room with someone we did not know. When they can back that evening we heard everything they said and I don't think they were abnormally loud. Everytime someone in the hall closed a door our beds shook. Whoever painted the bathroom left paint all over the back of the door, well I hope it's paint. I definitely saw crumbs on the floor that were not from us and the coffee was cold when we checked in. If you choose this hotel bring earplugs and ask for a room way down the hall. I got up and tried my best to close up some of the door gaps and used my pillows to try and insulate the adjoining door.
Stayed 1 night in Jan 2024

8/10 Good

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Would give 5 stars in all categories, but No Toilet paper in a the bathroom at all. And empty tissue box. Items were sent to the room after calling housekeeping. Clean and comfortable.
Stayed 1 night in Jan 2024

4/10 Poor

Mary

Disliked: Staff & service, amenities, property conditions & facilities
Fire alarm went off at 3a due to malfunction forcing us out into the cold. No communication to say it was a false alarm, no offer to reduce our room rate. Would not stay again.
Stayed 1 night in Jan 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mgmt on Apr 3, 2024
We appreciate your feedback and look forward to having you stay at the Holiday Inn Express Stony Brook when you return to Long Island! Thank you again for being our guest.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff during the height of the holiday season
Stayed 2 nights in Dec 2023

10/10 Excellent

Merike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Corey G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Great customer service all staff was friendly and nice complementary breakfast and clean hotel. Also located in a great area. Will definitely be coming back in future ! :)
Stayed 1 night in Dec 2023

10/10 Excellent

Kenan

Stayed 1 night in Dec 2023

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Amenities
Under construction. Gym dirty with no wipes and broken equipment. Also please consider that a large portion of the population struggles wirh some level of dairy intolerance and offer non dairy milk options with breakfast. Thanks !
Stayed 1 night in Dec 2023

10/10 Excellent

Maryellen

Traveled with family
Liked: Cleanliness, staff & service
Friendly front desk staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had a great time Everything was neat and clean The people were very nice
Stayed 1 night in Dec 2023

10/10 Excellent

Kirstin, whitman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023