Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
72% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from waco, tx

I was there for get away relax weekend.

Posted Aug 3, 2015
Pros: Quite and clean rooms.
Cons: Elevator was always busy, took long. But I did not mind using the stairs.
Location: Easy access for highways, close to shopping and restaurants. Quite and clean neighborhood.
Was able to rest, comfortably and quietly. My husband and I enjoyed the Hotel's bar. Easy access to highways, quiet and clean area. Enjoyed the pool. Room was clean, plenty of towels. Room service was available and friendly. Would recommend and I am planning another stay.
1 out of 5
by A verified traveler from Wilmington, DE

Never Again

Posted Jul 22, 2015
Pros: That I had only booked 4 nights
Cons: Everything mentioned above
Location: Virtually nothing to do near by, The only advantage is that it is immediately off an exit on a major highway going thru South St. Paul
First night, no running water. Initially, it could not be repaired because the maintenance person had left for the day. Of course they had no other room to which I could be moved. Since I had prepaid though a third party, I was stuck for 4 nights. The best part of the experience was the house cleaning staff, they responded as best they could given the limitations with which they were working. Since I had previously stayed at other clarion hotels, I was expecting far more than was provided, both in terms of cleanliness and comfort as well as professional, knowledgeable, and courteous staff. I was very, very dissapointed
1 out of 5
by A verified traveler

Dont recommend

Posted Jul 10, 2015
Staff was friendly, but the room was dirty. Someone left flip flops from previous visit, tile above tub was missing and there was still toothpaste on the mirror. We drop our stuff off and left, we didnt see all of the problem until we were getting ready for bed.
1 out of 5
by A verified traveler

Posted Jun 22, 2015
Cons: Everything, property run down, landscape not taken care of, build up of cigarette butts and bird droppings by the entrance. Room was awful
Location: Location in a run down area, we did find a nice sports bar that had great food, do not eat at the hotel bar, it took 1 1/2 hour to get our food
Our first time at a Clarion property and my last, property run down, lawn and landscape full of weeds and trash. The room we had, which was to have 2 queen beds had two double beds, the room smelled bad, the furniture was old and there were cigarette burns on everything, including the bed cover, t he curtains had big black stains on them, and only about half of the hooks were in the curtains, carpet very bad, didn't take my shoes off. As we entered from the back of the hotel, the area around the door was filthy, it look almost slick from grease...I don't even want to know what all of that was....so gross. When we checked in we asked about the lounge attached to the property we were told it was very good, we were hot and tired from a long day at a car show. First the air didn't seem to work in the lounge, there may have been 15 people in the lounge, all but 4 had ordered when we got there, we waited a well over an hour for our food, we were told by the waitress/bar tended after an hour that the cook was new, he was alone in the kitchen and some of the equipment didn't work......when we finally got our food it was ok, at best, and folks we didn't order anything fancy...a club sandwich and a wrap with chicken in it...my advise to anyone looking at this hotel is to cancel, cancel...it appears that there is no up keep on this property.....
1 out of 5
by A verified traveler from Sort Lauderdale

terrible service all around

Posted Jun 15, 2015
Pros: location
Cons: level of service and improvement on the items that did not work
Location: close to the interstate
Hotels keys/cards did not work on 4 occasions resulting on 4 trips to the front desk to get new ones, maid service removed towels but did not replace them, internet service was not working the entire stay and the staff showed little to no response to these concerns
1 out of 5
by A verified traveler

hotel next to industrial area and no restaurants c

Posted Jun 15, 2015
Pros: the price only!!
Cons: everything above
Location: Bad industrial area, no restaurants nothing to do
web site did not tell you the hotel was nex t to industrial area. we booked the hotel for nine days. their was a pool but it was out of service for eight days. the ice machine was down for 3 days. the maids did not provide towels or soap for 3 days. twice we asked to speak to the manger but no responce. I would not recomend this hotel this hotel to anyone other than a single blue collar worker because the price was reasonable.and police were called two different times , I would not recomend the hotel for kids.
4 out of 5
for Everyone
by A verified traveler

Posted Jun 10, 2015
Check in was easy. The staff was friendly and helpful.
1 out of 5
by A verified traveler

Awful hotel

Posted Jun 9, 2015
Unfriendly staff, not enough enimeties, and dirty. Evaltor super slow.
3 out of 5
by A verified traveler

Posted Jun 1, 2015
The pool was shut down during our stay, which was disappointing to the kids. Also, the breakfast selection was very limited and some of the dispensers were broken. Room cleanliness was mostly okay, but corners needed a better sweeping to remove dust and hair.
2 out of 5
by A verified traveler from south dakota

Needs improvement.

Posted May 31, 2015
Pool out of commission - would NOT have stayed there had I known. Night clerk couldn't give us additional towels - didn't have key. Run down - snagged carpet, discolored tub, loose tiles. Breakfast was a mess - out of plates, illogical organization, inadequate space to sit. High spot was that most of the staff were very nice.