Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Excellent apart from shower!!

Posted Aug 4, 2014
Stayed in one of the out buildings room 232, brilliant large room for a family. The shower was awful, a very little dribble, could not wash soap off or even attempt to wash hair at all!! Complained and I got the impression nothing would be done about it!!
5 out of 5
Recommended
for Everyone
by A verified traveler

very good place

Posted Apr 28, 2014
very nice, room and spa facilities were very good. The park around is very nice as well
4 out of 5
Recommended
for Couples
by Kelley from London

Charming house - though not city center

Posted Feb 16, 2014
Pros: the team members were fantastic - literally everyone (and it is hard to say this about a hotel) was helpful and friendly.
Cons: the droughty windows - the heating
Location: nothing really - except a ruin of a castle next door
The hotel is a charming estate house which has been restored lovely and the the spa is wonderful. The grounds surrounding it are beautiful and the team members were so friendly and warm - it was a lovely stay. Now - sadly for the negatives - with it being a converted estate house - the windows were quite droughty and the heat did have trouble keeping the room warm. This is to be expected as these features are hard to change in an old building. The biggest issue I have is that we were going for a weekend in Pembroke and the hotel description said 'city center' which it is not - there was really nothing around the hotel within walking distance so you either had to drive the few miles to Pembroke, pay to park and then drive back. Or you were sort of stuck at the hotel - the food is passable - but the service was fantastic.
4 out of 5
Recommended
for Everyone
by GEOFF from Cambridge - about an hour and a quarter to London

Nice hotel in this part of Wales

Posted Jul 5, 2013
Pros: Restaurant, Sports and spa facilities
Cons: No comments
We really had a great time here and very much enjoyed the facilities. The only comment we would make, is that it is not invalid friendly. There are no lifts or elevators and there are plenty of stairs [which is strange in the day and age - where premises have been adapted]. Otherwise a very enjoyable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

My wife's birthday

Posted Jan 8, 2013
A special stay was expected for my wife's birthday and the experience was superb from the Spa, evening meal and a quality breakfast.
5 out of 5
Recommended
by A verified traveler from Bournemouth

Beautiful Hotel

Posted Oct 26, 2011
What a beautiful hotel, only stayed 1 night but wated to stay more. Staff were very friendly and hotel and facilities excellent. Spa looked nice but were fully booked when I tried to book a treatment so my advise, booked before you arrive. We did not eat in the hotel but restaurant and food looked nice. Can't waite to stay agin.
5 out of 5
Recommended
for Couples
by A verified traveler from Weston-super-Mare, UK

Certainly worth a revisit

Posted Sep 10, 2011
From the moment we set foot in this hotel the welcome and friendliness of the hotel staff was superb, they were all ready to go the extra mile to make our stay a great experience. The food was delicious, beautifully presented and locally sourced. It made our stay in beautiful Pembrokeshire a memorable experience.