Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Huddersfield
Beautiful locationPosted Oct 23, 2014
Friendly staff, nice rooms and great good, everything you need for a comfortable stay.
for Everyoneby A verified travelerfrom london
Excellent apart from shower!!Posted Aug 4, 2014
Stayed in one of the out buildings room 232, brilliant large room for a family. The shower was awful, a very little dribble, could not wash soap off or even attempt to wash hair at all!! Complained and I got the impression nothing would be done about it!!
for Everyoneby A verified traveler
very good placePosted Apr 28, 2014
very nice, room and spa facilities were very good. The park around is very nice as well
for Couplesby Kelleyfrom London
Charming house - though not city centerPosted Feb 16, 2014
Pros: the team members were fantastic - literally everyone (and it is hard to say this about a hotel) was helpful and friendly.
Cons: the droughty windows - the heating
Location: nothing really - except a ruin of a castle next door
The hotel is a charming estate house which has been restored lovely and the the spa is wonderful. The grounds surrounding it are beautiful and the team members were so friendly and warm - it was a lovely stay. Now - sadly for the negatives - with it being a converted estate house - the windows were quite droughty and the heat did have trouble keeping the room warm. This is to be expected as these features are hard to change in an old building. The biggest issue I have is that we were going for a weekend in Pembroke and the hotel description said 'city center' which it is not - there was really nothing around the hotel within walking distance so you either had to drive the few miles to Pembroke, pay to park and then drive back. Or you were sort of stuck at the hotel - the food is passable - but the service was fantastic.
for Everyoneby GEOFFfrom Cambridge - about an hour and a quarter to London
Nice hotel in this part of WalesPosted Jul 5, 2013
Pros: Restaurant, Sports and spa facilities
Cons: No comments
We really had a great time here and very much enjoyed the facilities. The only comment we would make, is that it is not invalid friendly. There are no lifts or elevators and there are plenty of stairs [which is strange in the day and age - where premises have been adapted]. Otherwise a very enjoyable experience.
for Everyoneby A verified traveler
My wife's birthdayPosted Jan 8, 2013
A special stay was expected for my wife's birthday and the experience was superb from the Spa, evening meal and a quality breakfast.
Recommendedby A verified travelerfrom Bournemouth
Beautiful HotelPosted Oct 26, 2011
What a beautiful hotel, only stayed 1 night but wated to stay more. Staff were very friendly and hotel and facilities excellent. Spa looked nice but were fully booked when I tried to book a treatment so my advise, booked before you arrive. We did not eat in the hotel but restaurant and food looked nice. Can't waite to stay agin.
for Couplesby A verified travelerfrom Weston-super-Mare, UK
Certainly worth a revisitPosted Sep 10, 2011
From the moment we set foot in this hotel the welcome and friendliness of the hotel staff was superb, they were all ready to go the extra mile to make our stay a great experience. The food was delicious, beautifully presented and locally sourced. It made our stay in beautiful Pembrokeshire a memorable experience.