Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Duanefrom Ames, Ia, USA

Good boutique hotel.

Posted Dec 20, 2014 on Hotels.com
Great place. Rooms a little small if more than 2 staying. Very friendly hosts, good location.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Average hotel, ok for the night

Posted Dec 20, 2014 on Hotels.com
Hotel was ok, breakfast was quite nice. Didnt like the mistress, so didn't get much sleep but that's the only thing I could fault for the price.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Gone downhill

Posted Dec 18, 2014 on Hotels.com
This was something of a letdown! I have known of the Windsor Lodge for many years and it used to be a superb small hotel with an excellent restaurant. Regrettably time has taken it's toll and it needs a lot of work to get it back into shape. We shall not be staying there again until it drastically improves. On the positive side it is very convenient for many of Swansea's nightspots and also the train station
3 out of 5
Recommended
for Business Travelers
by Simonfrom Hampshire

Swansea on a budget.

Posted Dec 17, 2014 on Hotels.com
I had read that the hotel was a little 'tired' and it was a fair assessment. The room was a functional although it did have rather a 'Cell Block H' feel to it. The bed was okay and, once the people upstairs stopped pounding around, I had a good nights sleep. The bathroom was also in need of a face lift but generally served its' purpose well although I think a knob on the shower cold water tap would be invaluable...I certainly know how lobsters must feel! The breakfast was good and the staff were friendly and helpful. Despite all the negatives, for the price and location it offered good value for money.
5 out of 5
Recommended
for Business Travelers
by Gillianfrom Bristol

Regular business trip

Posted Dec 14, 2014 on Hotels.com
Lovely warm, comfortable, cosy and homely place with excellent, friendly and helpful staff plus a lovely breakfast. I will stay here whenever I'm in Swansea
3 out of 5
Recommended
for Getaway With Friends
by Helgefrom Stavanger

Grei overnatting til rimelig pris.

Posted Nov 13, 2014 on Hotels.com
God velkomst, hyttelig dame tok i mot oss. Men rotet inngangsparti pga ombyggninge, regner jeg med. Flott frokost. Greit rom, men trangt på badet. Og ikke helt topp av vasken var inne på selve rommet.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Reading, UK

Centrally located

Posted Nov 12, 2014
Pros: Breakfast
Cons: Training of staff regarding payment procedure.
Location: Handy for resaurants & railway station.
Payment requested on arrival even though I had registered debit card when booking. Charged by Expedia three days later so I'd paid extra which I was told would be refunded when I contacted Expedia later. Small single room & tiny bathroom with no shower. Bath partially beneath the sink shelf but was functional. Hot tap in sink was faulty. Excellent breakfast.
1 out of 5
by A verified travelerfrom devon

Will never stay there again

Posted Sep 22, 2014
Attic room, very low ceiling, toilet too small to close the door while occupied, ceiling paper coming off, smell of damp and mould shower ceiling a mess and most of the room light bulbs missing
3 out of 5
Recommended
by Travellerfrom Norway

A hotell where alot of things were missing

Posted Sep 15, 2014 on Hotels.com
We stayed there 3 nights with 2 children, Very bad Service, The garbage was not emptied every day and used towels placed on the floor were not removed. The bathroom was renovated, but missed mirror on the wall and when I asked the reception she didn't have any small mirror for borrow. The hot water in the shower was difficult to adjust. The room was bad isolated and during the night it became cold. The extra bed sank in middle and was very uncomfortable and we had to raise it by pillows under the madrass. The breakfast was the very good and it had free parking.
4 out of 5
Recommended
by andersfrom a

Typiskt engelskt hotel med bra service

Posted Sep 13, 2014 on Hotels.com
Bra, allt fungerade. Tillgång till dator och WiFi Riklig engelsk frukost. Centralt.