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Reviews of Regent Hotel

3 out of 5
Regent Hotel
1 Regent Square, Doncaster, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 302 reviews" "
Rating 8 - Good. 120 out of 302 reviews" "
Rating 6 - Okay. 46 out of 302 reviews" "
Rating 4 - Poor. 21 out of 302 reviews" "
Rating 2 - Terrible. 13 out of 302 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

wayne

Traveled with partner
The hotel was close to family a good central location parking was an issue as it was small and hotel was full.
Stayed 6 nights in Mar 2024

10/10 Excellent

Sonia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly stranded in Doncaster last night after train cancellations and I couldn't have chosen a better emergency stop. Staff couldn't have been more helpful and understanding both in the evening and morning. My room, although basic was so comfortable. I don't usually sleep well in my own in hotel rooms (even though I travel a lot alone), but I had a great night's sleep. Great water pressure on the very basic shower, and the towels are even big enough to get around a big girl like me! Thanks guys!!
Stayed 1 night in Mar 2024

4/10 Poor

Peter, Selby

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired noisy hotel
This hotel has gone down hill, very tired looking now and in desperate need of updating and having money spent on it. We stayed in room 26 and we reported a loud buzzing noise on our way out to enjoy new years eve. On our return after being asleep for a short while the noise came back, then stopped then woke us up again several more times. I reported it to reception while checking out to be told " i will let the boss know" We certainly wont be going back to the Regent.
Stayed 1 night in Dec 2023

4/10 Poor

Jason

Disliked: Property conditions & facilities
Friendly day staff. Old, tired rooms, wouldnt stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Stayed 1 night in Dec 2023

10/10 Excellent

Lynne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night away
Stopped here whilst on a course room perfect clean warm food was very good even delivered it to my room . Staff very friendly from the moment I arrived
Stayed 1 night in Dec 2023

8/10 Good

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donny race trip
excellent location, right in the heart of the city centre...good value on room rates...breakfast very good but too expensive at £15 although it was all freshly made...would stay here again
Stayed 1 night in Dec 2023

8/10 Good

Mark

Stayed 1 night in Dec 2023

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay this time.
Stayed a few times but this is the last. 02:25 and a loud buzzing which vibrated the wall of my room caused by next doors malfunctioning toilet which lasted till 04:10. Other residents came out of there room to locate the issue which also meant quite a few doors opening and shutting. You expect a decent night in an exe room but no. Reported to reception in the morning and they said they will look into it. Bar and staff are good but can’t comment on the food as always ate out. Car park is small but additional parking on road out front.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Central with parking
Rooms ok, the rest needs a good clean
Stayed 1 night in Nov 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
Loved staying at the Regent hope next time will be longer,Breakfast was absolutely delicious well done to the chef and staff
Stayed 1 night in Nov 2023

6/10 Okay

David

Business traveler
Disliked: Property conditions & facilities
Good
My bathroom light was not working and rusty the other was hanging down room 19
Stayed 3 nights in Oct 2023

10/10 Excellent

Hollie

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has been run by the same family since the 1930s. Even the Beatles stayed here. Very warm and friendly staff. Very small room (I chose a single, although the bed was full size and took up most of the space!!!!). Still, the breakfast in the hotel dining room was great -- as were the dinner options in the evening. My window overlooked Regent Square, a quiet peaceful little park bordered by some of Doncaster's nicest old homes. All in all, it was a wonderful, down-to-earth place to stay for a few nights.
Stayed 3 nights in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a city break
A warm welcome on arrival at this hotel which stands in pleasant surroundings just a short walk away from city centre. Room was very comfortable with a nice view over a leafy square. Didn't have breakfast so can't comment but otherwise cannot fault the service and would recommend The Regent for a short city break in Doncaster.
Stayed 4 nights in Sep 2023

8/10 Good

Mark

Liked: Staff & service
Disliked: Cleanliness
Needs a refresh
Cleanliness not great Had to clean the bath before using Carpet not clean including old contact lenses. Decoration not very professional and looking tired already. Staff very good however and the age of this property is hard work for all
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find, parking was shocking thankfully I have a small car but the staff were all very accommodating and friendly. Presumably its only a 3* as some things are out of date and bathroom could do with an upgrade, more sealant etc but it was all mostly clean and the shower worked well. It was quiet considering the location although it was a Tuesday night we stayed
Stayed 1 night in Aug 2023

6/10 Okay

Keith

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The bedroom was in a poor state , very dusty , bathroom to see a spiders skeleton on a dusty web , who inspects the rooms
Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Regent Hotel Doncaster
The staff were very helpful and welcoming. The room was spotless and all in all it was very good value for what it cost to stay there.
Stayed 1 night in Aug 2023

10/10 Excellent

andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a great find!
delightful find in a great area, exactly where i needed to be for access to a few local places - hotel situated in a quiet square, has good bar and restaurant - highly recommended at this price level.
Stayed 1 night in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Spotlessly clean hotel. Huge room and comfortable king size bed. Staff very pleasant. The hotel is wellsituated fir town centre.
Stayed 1 night in Jul 2023

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great way to spend time in Doncaster. The rooms are huge and it's great to have the bar and dining facilities always available. Staff were very froiendly, welcoming and accommodating.
Stayed 3 nights in Jul 2023

8/10 Good

David

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Hotel was in the perfect location for what we needed. Staff were all friendly and accommodating. Car park is small and it was very tight to get parked. Pillows were quite flat and uncomfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location for the racecourse and town centre. Lovely outdoor seating area, nice room. The only thing was bathroom not very clean
Stayed 1 night in Jul 2023

6/10 Okay

beverley a

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, great staff but tired grubby rooms
Staff at hotel extremely friendly and polite, unfortunately room very disappointing.. Executive room booked, was sure we should have hsd a park view but we didn't. We booked 2 doubexec rooms but both almost the same... Dirty chair - see pic Dirt on outside if shower - sink and toilet clean but pic below of outside shower. Kettle completely limed up - see pic On the plus side bed clean and comfortable! CANNOT ADD PICS!
Stayed 1 night in Jun 2023

8/10 Good

Joanne

Stayed 1 night in Jul 2023

10/10 Excellent

Carole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the race course. Staff always very accommodating. Great value for money.
Stayed 1 night in Jun 2023

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay in a locally run non chain hotel
Stayed 1 night in Jun 2023

2/10 Terrible

Cole

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor room prep
Bag of rubbish left in room from previous guests. Half a roll of toilet roll. No toiletries apart from a half used shampoo.
Stayed 1 night in Jun 2023

6/10 Okay

Paul

Traveled with group
Had an executive room which overlooked Regent park which was good. The room was clean enough and had the basic facilities, which was adequate for a one night stay. About 5 or 6 rooms share an enclosed entrance so I was awoken before 5am by a man taking his dog out, then back, then out again, then back again, each time allowing the door to slam shut behind him. (Why are some folks incapable of easing a fire door shut out of consideration for others?) I mean - dogs in hotel rooms? It’s an old building so maybe you can excuse the plumbing, but I still do not like to hear when someone flushes the loo or takes a shower (I’m talking about other rooms here, not mine) I arrived earlier than my check in time, and the friendly receptionist allowed me to park my car after leaving my registration on my check in card. This was a bonus as the car park is the size of a postage stamp and soon fills up. Breakfast is not included in the room rate so I didn’t partake and the hotel was in darkness after 10:45 pm, the only bar in use by no one being the small one near reception, so I cannot comment on the hotel facilities. In summary, it’s a decent enough hotel, it’s close to the centre near bars/ restaurants. Staff are friendly and my room was clean enough. Allowing dogs to stay in hotel rooms may be acceptable for some but not for me I’m afraid. I wouldn’t let my review put you off staying here, as it’s just that, my personal review, but an honest one. Unfortunately, I won’t be staying again.
Stayed 1 night in May 2023

10/10 Excellent

Anthony

Stayed 1 night in May 2023

4/10 Poor

Steve

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Not very good experience. Reported an issue, was not dealt with. Had to move room. 2nd room was not good. Could not get parked. Dodgy band on downstairs so banging noisy til 11 o clock.
Stayed 2 nights in Apr 2023

6/10 Okay

Andrii

Traveled with group
Liked: Cleanliness, staff & service
It is an old hotel with the small room, clean, but there are two taps:cold water and hot water separately and it is impossible to mix up the water. Plus the shower holder was broken and fell in my friend. But we arrived late and left early so it was conviniet stop for a night.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.nice food, great location for work.would definitely stay again.
Stayed 4 nights in Mar 2023

8/10 Good

Janet, Toronto

Stayed 1 night in Mar 2023

10/10 Excellent

keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable,clean and spacious
Stayed 1 night in Mar 2023

2/10 Terrible

SHIRLEY

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
booked executive suite as after speaking to reception this would meet my needs,given family room classed as an upgrade,carpet was filthy,rest of room was not much better
Stayed 1 night in Feb 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
The hotel was clean altho a little jaded. Staff were friendly and welcoming. We were alittle shocked at the prices in the residents bar though as a round of drinks were double the price if orher bars!! .
Stayed 1 night in Jan 2023

10/10 Excellent

kelly

Stayed 2 nights in Jan 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room very spacious and a huge bed
Stayed 1 night in Jan 2023

8/10 Good

Penny

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel.
Very friendly staff, nice and warm but tiny car park which was full when I arrived. Will happily stay again when in Doncaster.
Stayed 1 night in Jan 2023

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
Room with not a good view.
To Say we had an executive room was a little overstated. The room had a damp corner and heating was not on when we entered. Asked to be moved and the helpful girl on reception found us a better room. Hotel is very spread out and not a lot to look out onto apart from run down buildings. No breakfast served on new years day but the following day we had a lovely breakfast.
Stayed 2 nights in Dec 2022

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Davina

Traveled with group
Liked: Staff & service
New Year Peaky Blinders themed night
On check in was told there was no breakfast served on New Years day! Which was a little disappointing. Room was standed needs a little up dating . There was no heating on in the room , however after reporing it to reception it was rectified . We attended the peaky blinders event . Have to say it was a very enjoyable evening . The buffet food was excelent . Well laid out lovely staff serving us . We were also given a complementary glass of bubbles to see new year in. Although we were given no breakfast , cant fault staff everyone was friendly & accommodating .
Stayed 1 night in Dec 2022