Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from M

Good Hotel @good price

Posted Sep 24, 2014
We like our stay in the hotel but not go back as we think it's not toddler/child friendly. During the night when I used the rest room, I could see big black ants rolling on the floor. Thankfully I was awake and I could see them and hot rid of couple but then I could see couple more (wish I would have taken the picture). On a third day in the morning I could see more ants and a crawling creature bug... This time I took a picture and video in case anyone wants to see... I shown the video to a staff at reception before checking out. The breakfast was sub standard as well - I would say a b&b in Europe would have better breakfast. The staff at the reception and breakfast area was very friendly and coorpertive and it's unfortunate that hotel has pest control issue with ants and crawling bugs...
5 out of 5
Recommended
for Everyone
by A verified traveler from North Jersey

Awesome!!

Posted Sep 23, 2014
The staff was amazingly nice!!! They were easy checkin and check out really love how we were close to boston 20 mins! Close to everything! Will Definately come back!!
Comment from Hotel Management
Sep 27, 2014 by Jorge, Hotel Management
Dear, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. I agree completely that our convenient location is truly a great asset. We hope to see you again soon. Sincerely, Jorge Estrada Guest Service Manager
Comment from Hotel Management
Sep 26, 2014 by Jorge, Hotel Management
Thank you for sharing your impressions and warm remarks regarding your visit with us at the Holiday Inn Express Boston Brockton. We're happy to learn that you enjoyed so many aspects of our hotel. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Sincerely, Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Good location near South Shore Boston locations

Posted Sep 20, 2014
Pros: Quiet clean rooms with great beds
Clean, friendly, well-maintained, quiet rooms. Nice experience from beginning to end. Would return next time in area.
Comment from Hotel Management
Sep 23, 2014 by Jorge, Hotel Management
Thank you for sharing your impressions and warm remarks regarding your visit with us at the Holiday Inn Express Boston Brockton. We're happy to learn that you enjoyed so many aspects of our hotel. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Best Regards Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Princeton NJ

Location

Posted Sep 8, 2014
Pros: Front desk staff was especially welcoming. Bed was very comfortable.
Location: very close to shopping restaurants and gas stations.
My only debit in the rating is their location which is adjacent to the WestGate shopping area. Convenient for some no doubt - but too close for comfort for me.
Comment from Hotel Management
Sep 20, 2014 by Jorge, Hotel Management
We are delighted to hear that you enjoyed everything. We would love to welcome you back to the Holiday Inn Express Boston Brockton soon! Best Regards, Jorge Estrada Guest Service Manager
Comment from Hotel Management
Sep 21, 2014 by Jorge, Hotel Management
Thank you taking the time to write your details comments about our property. We appreciate your business, we hope that you we will see again when you are in the Boston area again. Jorge Estrada General Manager
Comment from Hotel Management
Sep 14, 2014 by Jorge, Hotel Management
Thank you taking the time to write your details comments about our property. We appreciate your business, we hope that you will use again when you are in the Boston area again. Best regards, Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Families
by A verified traveler

concert stay

Posted Aug 16, 2014
The hotel was very clean and pleasing to the eye. The cookies and water with lemon upon our arrival was an awesome touch. The greatest part of our stay was the freindliness of the staff. Nice, freindly and funny. Very sincere people!
Comment from Hotel Management
Aug 17, 2014 by Jorge, Hotel Management
We are so glad that you enjoyed the room and your experience here with us! Thank you for the nice comments about our staff. We hope to welcome you back to Boston in the near future! Best regards, Jorge Estrada Guest Service Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

Nice hotel. Great value for money.

Posted Aug 12, 2014
Stayed with family for one day. The place is nice and clean . The staff is very courteous . Good breakfast .
Comment from Hotel Management
Aug 14, 2014 by Jorge, Hotel Management
We are delighted to hear that you enjoyed everything also thank you for the nice comments about our staff. We would love to welcome you back to the Holiday Inn Express Boston Brockton soon! Best Regards, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

A good hotel to stay if you're in the area

Posted Aug 5, 2014
Pros: Almost everything
Cons: Maybe a richer breakfast
As per my ratings, I couldn't find anything wrong with this hotel. The location is great (close to the highway but not enough to be noisy) and you can reach Cape Cod or Boston in quite a little time. For the amenities, the price was more than decent. The room was clean, wi-fi enough fast and the breakfast is included (will save you some money). If you're into shopping, there is a small shopping mall at walking distance (plus a Walmart).
Comment from Hotel Management
Aug 14, 2014 by Jorge, Hotel Management
We are delighted to hear that you enjoyed everything. I am happy to hear that you were able to take advantage of our location. We would love to welcome you back to the Holiday Inn Express Boston Brockton soon! Best Regards, Jorge Estrada Guest Service Manager
Comment from Hotel Management
Aug 14, 2014 by Jorge, Hotel Management
We are delighted to hear that you enjoyed everything also thank you for the nice comments about our staff. We would love to welcome you back to the Holiday Inn Express Boston Brockton soon! Best Regards, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Clean hotel, good breakfast!

Posted Aug 5, 2014
We stayed at this hotel for one night. It was exceptionally clean. In fact, while we were checking in, 2 workers were on their hands and knees cleaning the tile grout! Breakfast was very good. Each and every employee went out of their way to say hello. We would definitely stay there again!
Comment from Hotel Management
Aug 14, 2014 by Jorge, Hotel Management
We are delighted to hear that you enjoyed everything also thank you for the nice comments about our hard wprking staff. We would love to welcome you back to the Holiday Inn Express Boston Brockton soon! Best Regards, Jorge Estrada Guest Service Manager
Comment from Hotel Management
Aug 14, 2014 by Jorge, Hotel Management
We are delighted to hear that you enjoyed everything also thank you for the nice comments about our hard working staff. We would love to welcome you back to the Holiday Inn Express Boston Brockton soon! Best Regards, Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Pros: Price
Cons: distance from lobby to elevator. too far away.
Location: right beside a shopping mall. A good thing
Late to get the breakfast stuff out for the weekend. Small lobby area with few tables and chairs. Had to wait for others to finish before getting a table.
Comment from Hotel Management
Aug 14, 2014 by Jorge, Hotel Management
Thank you for taking the time to bring these issues you had with your hotel stay to my attention. We appreciate and take seriously the feedback and information that we receive from our guests. We all strive to provide the best possible service to all of our guests. I truly hope that you will return again and allow us an opportunity to show you the true service that we are all about
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Lovely and cleanyh

Posted Jul 27, 2014
This hotel is quite nice. It is quiet, set aside from the mall area. It is also very clean and the photos in the website are completely accurate. It is comparable to other top chain hotels that I usually stay in for work.
Comment from Hotel Management
Jul 29, 2014 by Jorge, Hotel Management
We are delighted to hear that you enjoyed everything. I am happy to hear that you were able to take advantage of our location. We would love to welcome you back to the Holiday Inn Express Boston Brockton soon! Best Regards, Jorge Estrada Guest Service Manager