Ratings based on 357 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean fresh hotel. Nice hot breakfast.

Posted Jul 14, 2015
The bed was a bit worn. There was a well in the middle. Linen was very nice. Mattress upgrade is needed. Room 213
Comment from Hotel Management
Jul 16, 2015 by Jorge E., Hotel Management
Dear Guest, Thank you so much for taking the time to review your recent stay at the Holiday Inn Express Boston Brockton. We have also remodeled our hotel recently but I will have the correct department head take a look. Sincerely, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jul 13, 2015
This hotel met our expectations for a Holiday Inn. Absolutely no complaints.
Comment from Hotel Management
Jul 16, 2015 by Jorge E., Hotel Management
Dear Guest, Thank you for taking the time to provide feedback regarding your GREAT experience at the Holiday Inn Express Boston Brockton. We strive for EXCELLENT customer service and it is great to know that was your experience! Sincerely, Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location & Customer Friendly

Posted Jul 13, 2015
Pros: The staff were professional and helpful. The room was very comfortable.
Location: There is a mall nearby.
The front desk staff were welcoming and helpful. The room was clean and comfortable and the exercise facility was fine. There was a mall within walking distance and plenty of restaurant choices. I'll stay there again when in the area.
Comment from Hotel Management
Jul 18, 2015 by Jorge E., Hotel Management
Dear Guest, Thank you so much for taking the time to review your recent stay at the Holiday Inn Express in Brockton. We are so happy to hear that you found our hotel staff to be friendly and accommodating. Thank you for your feedback and we hope to hear from you soon. Sincerely, Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Clean and tidy.

Posted Jul 11, 2015
Great check in experience. Arrived close to midnight and check in took 1 minute. Clean hotel with lots of shopping and dining around.
Comment from Hotel Management
Jul 13, 2015 by Jorge E., Hotel Management
Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to write a review. Our staff prides on giving out a quick check in procedure while we explain some of our hotel features. Hope to see you in the future... Sincerely, Jorge Estrada Guest Service Manager
Comment from Hotel Management
Jul 13, 2015 by Jorge E., Hotel Management
Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to write a review. Our staff prides on giving out a quick check in procedure while we explain some of our hotel features. Hope to see you in the future... Sincerely, Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from from VA

Posted Jun 19, 2015
The staff were very nice and attentive. The continental breakfast was nice. The hotel was very clean and the lobby was inviting.
Comment from Hotel Management
Jun 21, 2015 by rkumar@jitenhm.com, Hotel Management
Dear Guest, Thank you so much for taking time to write about your stay here. We appreciate your kind words about your stay and our staff. Please come again. Sincerely, Jorge Estrada Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Good Spot

Posted Jun 11, 2015
We were going to see a concert in Mansfield, so we stood here. Nice staff and the room was clean and comfortable. The breakfast was delicious.
Comment from Hotel Management
Jun 13, 2015 by Jorge Estrada, Hotel Management
Dear P, Thank you for sharing your impressions and warm remarks regarding your visit with us at the Holiday Inn Express Boston Brockton. We are very pleased to see that you enjoyed the accommodations and that our friendly staff. Sincerely, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Couples
by Michele from Massachusetts

Enjoyable Stay

Posted May 5, 2015 on Hotels
Great place to stay. Everyone very friendly. Great breakfast. Will stay again in the future.
Comment from Hotel Management
Aug 1, 2015 by Jorge, Hotel Management
Dear Michele, Thank you so much for taking time to write about your stay here. We appreciate your kind words about your recent stay and our staff. We hope to have an opportunity to serve you again in the future. Sincerely, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from mass

excellent

Posted Apr 27, 2015
nice hotel . it was very clean and comfortable , would definitely stay again
Comment from Hotel Management
May 12, 2015 by Jorge Estrada, Hotel Management
Dear Guest, Thank you for staying with us and thank you for your kind words. We enjoyed having you stay with us and hope to see you again in the future Best Regards, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from j

Traveling for work

Posted Apr 24, 2015
Everything was good, room needed to be dusted. Desk staff was great and breakfast was good
Comment from Hotel Management
Apr 29, 2015 by rkumar@jitenhm.com, Hotel Management
Dear j, I'm glad to hear that our staff was able to make your stay even more special! We appreciate your feedback and it has been reported to the department head for further review. We thank you for your recent stay with us. Sincerely, Jorge Estrada
3 out of 5
Recommended
for Couples
by Luis

This traveler left a rating score only Posted Apr 23, 2015 on Hotels