Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mass

excellent

Posted Apr 27, 2015
nice hotel . it was very clean and comfortable , would definitely stay again
Comment from Hotel Management
May 12, 2015 by Jorge Estrada, Hotel Management
Dear Guest, Thank you for staying with us and thank you for your kind words. We enjoyed having you stay with us and hope to see you again in the future Best Regards, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom j

Traveling for work

Posted Apr 24, 2015
Everything was good, room needed to be dusted. Desk staff was great and breakfast was good
Comment from Hotel Management
Apr 29, 2015 by rkumar@jitenhm.com, Hotel Management
Dear j, I'm glad to hear that our staff was able to make your stay even more special! We appreciate your feedback and it has been reported to the department head for further review. We thank you for your recent stay with us. Sincerely, Jorge Estrada
3 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Posted Apr 13, 2015
Pros: location
Cons: room could be cleaner
Location: restaurants, shopping center and grocery store across the street.
Stores very close by. Very friendly staff. Good breakfast. Would stay again.
Comment from Hotel Management
Apr 23, 2015 by rkumar@jitenhm.com, Hotel Management
Dear Guest, Thank you for taking the time to let us know how well you liked our location, friendly staff and the breakfast . It is a pleasure to welcome you back in the future. Warm regards, Jorge Estrada Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom P

awesome stay

Posted Apr 9, 2015
5 out of 5
Recommended
for Families
by A verified travelerfrom Conway, NH

Friendly with my kids!

Posted Apr 8, 2015
Pros: Excellent breakfast. Excellent staff. Great room. Good pool.
Cons: Had a small cigarette burn on our comforter in a non-smoking room.
Location: Hibachi grille, mall, Dicks Sporting Goods, etc.
Thanks for a smooth stay and friendliness to our kids.
Comment from Hotel Management
Apr 12, 2015 by Jorge GSM, Hotel Management
Dear guest, Thank you very much for your comment, It is very nice to know that you enjoyed your stay with us. Hope to have you back in a near future Best regards, Jorge Estrada Guest Service Manager
3 out of 5
by A verified travelerfrom CT

Posted Mar 22, 2015
Unfortunately in the middle of the night no power. Didn't receive any breakfast or any refund or apology for the inconvenience!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Snow storm

Posted Feb 20, 2015 on Hotels.com
Desk and room were very nice. The facility seemed to have more than their share of loud and inconsiderate guests.
Comment from Hotel Management
May 2, 2015 by Jorge, Hotel Management
Please accept our sincere apologies for any inconvenience it may have caused you. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Best Regards, Jorge Estrada Guest Service Manager.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Feb 15, 2015 on Hotels.com
3 out of 5
Recommended
for Getaway With Friends
by Jean Gardyfrom Montreal

Nice place

Posted Jan 28, 2015 on Hotels.com
Regular Hotel. Good service. Staff very friendly. I would recommend the place to anybody.
Comment from Hotel Management
Apr 4, 2015 by Jorge, Hotel Management
Thank you for sharing your impressions and warm remarks regarding your visit with us at the Holiday Inn Express Boston Brockton. We're happy to learn that you enjoyed so many aspects of our hotel. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great room

Posted Jan 20, 2015
room was awesome, tv had plenty of channels...non smoke room had a hint of smoke but besides that awesome!
Comment from Hotel Management
Jan 27, 2015 by Jorge, Hotel Management
Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. We hope to see you again soon. Sincerely, Jorge Estrada Guest Service Manager.