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Response from Front Office Manager at Renaissance Patriot Place on Feb 26, 2024
I'm happy to hear you had a great experience with the front desk associates. We hope you choose to stay with us next time you're passing through. Thank you!
Booking 2 beds and get a bed and a pull out bed? Unacceptable
Michael
Stayed 1 night in Jan 2024
10/10 Excellent
Scott
Jan 7, 2024
Scott
Stayed 1 night in Jan 2024
Response from Shea on Jan 13, 2024
Dear Scott, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place
Great location if you are going to an event at Gillette Stadium.
Edward
Stayed 1 night in Jan 2024
Response from Shea on Jan 13, 2024
Dear Edward, Thank you for taking the time to review us! We are pleased to hear you enjoyed your location here with us and we hope to see you stay with us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place
8/10 Good
Richard
Traveled with family
Jan 4, 2024
Liked: Amenities
One elevator out of service, the other elevator, smelling of wet dog hair and urine throughout our two day. Stay, despite us making them aware.
Richard
Stayed 2 nights in Jan 2024
Response from Shea on Jan 13, 2024
Dear Richard, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us. We hope that you will give us another chance in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place
10/10 Excellent
Patrick
Dec 31, 2023
Liked: Cleanliness, staff & service
Patrick
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Patrick, Thank you for taking the time to review us! We are pleased to hear we could meet your expectations throughout your stay and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Jillian, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay with us and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Sujhey, Thank you for reviewing us! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you again while you are in this area next! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Amy
Dec 20, 2023
Amy
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Amy, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us as we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Ashleigh
Traveled with family and small children, Traveled with family
Dear Ashleigh, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Kate
Dec 18, 2023
Kate
Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear Kate, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we can't wait for you to stay here again so we can ensure another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Debra, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
6/10 Okay
David
Dec 15, 2023
David
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear David, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay. We hope that you will give us another chance so we can provide you with a great next stay! We hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
William
Dec 11, 2023
William
Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear William, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
maura
Dec 11, 2023
maura
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Maura, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
The side table alarm was set to 6am which was aggravating as the stay was intended to get much needed sleep as a night away from our newborn.
Emily
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Emily, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear James, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay as we do our very best to provide a great stay to each of our guests. We look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Josephine, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear David, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we could accommodate you! We hope that you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Kevin, Plymouth
Dec 3, 2023
Kevin
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Kevin, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Wedding event held at the hotel and stayed two nights. Great reception area and wedding, dinning space. Very modern and clean and decorate for the winter holidays. Staff friendly and available. Room comfortable and large and very clean. Slept well, didn’t hear other guests.
Verified traveler
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Guest, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay and we could satisfy you for your wedding event! We are glad the cleanliness of our spaces met your expectations and we hope to see you stay with us again in the near future! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel
Attended an Association event at a venue at Patriots Place. The hotel is beautiful and conveniently located. Parking was easy. The bar was busy, but very well staffed. My snack and beverage were served promptly. My room was great with the slight exception of the oddly dim lighting. No reading in bed that night...Check out was quick and I was on my way. Great experience.
Anne
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Anne, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we could satisfy you for your event you attended here! We hope that you will stay here again in the near future so we can provide you with another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Kurt, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay! We hope that you will visit us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Quick and efficient front desk, service was excellent.
Alan
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Alan, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our quick and easy front desk services satisfied you! We hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Dilip
Nov 25, 2023
Dilip
Stayed 3 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Dilip, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Kyle, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we look forward to seeing you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Christine, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
4/10 Poor
stephen
Nov 20, 2023
We got there on Friday and Friday evening realized no hot water in the shower call downstairs. They said there was no one there to fix it from the outside and we could move rooms. we did not move rooms that night so the next morning I asked them again if they could have somebody do it then they someone showed up. It really made for a very uncomfortable time
The property was clean, room was clean and quiet, and the area is easily accessible with many options nearby for shopping and dining.
Rachel
Stayed 3 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Rachel, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us through our clean and quiet rooms! We are glad our location satisfied you close by to many shopping and dining! We hope to see you again in the near future! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel
My thirteen year old grandson and I went to Gillette to spend time together and to pay our respects to our Veterans at Boots on the ground. The hotel was in a perfect location to experience all Gillette had to offer!
Vicki
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Vicki, Thank you for taking the time to share your experience with us! We are so pleased to hear we could satisfy you and your grandson on your trip! We hope that you will visit us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Comfortable and clean with all the amenities I look forward to in a hotel stay.
Alison
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Alison, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and our clean and comfortable spaces met your expectations! We hope that you will stay here again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
8/10 Good
Aidan
Nov 12, 2023
Aidan
Stayed 3 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Aiden, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again soon! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel
10/10 Excellent
Stuart
Nov 11, 2023
Stuart
Stayed 2 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Stuart, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Very nice and clean, quiet. Extremely good breakfast with decent selections.
Ifeanyi
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Guest, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us through our clean and quiet spaces along with our breakfast selections! We hope that you will stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Tracy, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Luann, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we hope you can stay here again for a longer stay! We hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel
Dear Daniel, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel