Lobby

Reviews of Renaissance by Marriott Boston Patriot Place Hotel

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1002 reviews" "
Rating 8 - Good. 223 out of 1002 reviews" "
Rating 6 - Okay. 71 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 1 night in Mar 2024
Response from Front Office Manager on Mar 27, 2024
I'm glad to hear you had a great experience with our staff. We hope to see you again when your travels bring you back this way.

10/10 Excellent

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do and dining was fantastic!
Stayed 1 night in Feb 2024
Response from Megan Shields on Mar 16, 2024
I'm happy to hear you had a great experience with our restaurant. We hope to see you next time your travels bring you this way. Thank you!

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has great amenities. The staff was very courteous and helpful. Very clean, very comfortable.
Stayed 3 nights in Feb 2024
Response from Megan Shields on Mar 16, 2024
I'm glad to hear the excellent service you had from our staff. I will relay this message to our associates, and our housekeepers as well. Thank you.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Feb 2024

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything, great service at front desk
Stayed 1 night in Feb 2024
Response from Front Office Manager at Renaissance Patriot Place on Feb 26, 2024
I'm happy to hear you had a great experience with the front desk associates. We hope you choose to stay with us next time you're passing through. Thank you!

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they should add benches to the outside
Stayed 1 night in Feb 2024

10/10 Excellent

Siobhan Lee-Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and nice breakfast
Stayed 3 nights in Jan 2024
Response from Front Office Manager at Renaissance Patriot Place on Feb 26, 2024
I'm glad you had a great experience! Please let me know what you had for breakfast so I can order it. Thank you for choosing to stay with us!

10/10 Excellent

laiza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything very clean very tidy the employees very friendly I loved it
Stayed 1 night in Jan 2024

10/10 Excellent

Joao Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay! We only stayed one night and it was very clean and everyone was so kind and professional !
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room was beautiful
Stayed 2 nights in Jan 2024

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booking 2 beds and get a bed and a pull out bed? Unacceptable
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Stayed 1 night in Jan 2024
Response from Shea on Jan 13, 2024
Dear Scott, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are going to an event at Gillette Stadium.
Stayed 1 night in Jan 2024
Response from Shea on Jan 13, 2024
Dear Edward, Thank you for taking the time to review us! We are pleased to hear you enjoyed your location here with us and we hope to see you stay with us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

8/10 Good

Richard

Traveled with family
Liked: Amenities
One elevator out of service, the other elevator, smelling of wet dog hair and urine throughout our two day. Stay, despite us making them aware.
Stayed 2 nights in Jan 2024
Response from Shea on Jan 13, 2024
Dear Richard, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us. We hope that you will give us another chance in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Patrick, Thank you for taking the time to review us! We are pleased to hear we could meet your expectations throughout your stay and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Jillian, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay with us and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

sujhey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Sep 2023
Response from Shea on Jan 5, 2024
Dear Sujhey, Thank you for reviewing us! We are so glad to hear you enjoyed your stay with us and we look forward to seeing you again while you are in this area next! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Amy

Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Amy, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us as we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Ashleigh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Ashleigh, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Kate

Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear Kate, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we can't wait for you to stay here again so we can ensure another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear Debra, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

6/10 Okay

David

Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear David, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay. We hope that you will give us another chance so we can provide you with a great next stay! We hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

William

Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear William, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

maura

Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Maura, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Bedside alarm was set to 6am
The side table alarm was set to 6am which was aggravating as the stay was intended to get much needed sleep as a night away from our newborn.
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Emily, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear James, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay as we do our very best to provide a great stay to each of our guests. We look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

2/10 Terrible

Linda

Stayed 1 night in Nov 2023

8/10 Good

Josephine

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Shea on Jan 5, 2024
Dear Josephine, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way better than the Hilton Garden Inn next door
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear David, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we could accommodate you! We hope that you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Kevin, Plymouth

Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Kevin, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope you will choose us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding weekend
Wedding event held at the hotel and stayed two nights. Great reception area and wedding, dinning space. Very modern and clean and decorate for the winter holidays. Staff friendly and available. Room comfortable and large and very clean. Slept well, didn’t hear other guests.
Stayed 1 night in Dec 2023
Response from Shea on Jan 5, 2024
Dear Guest, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay and we could satisfy you for your wedding event! We are glad the cleanliness of our spaces met your expectations and we hope to see you stay with us again in the near future! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back..!
Attended an Association event at a venue at Patriots Place. The hotel is beautiful and conveniently located. Parking was easy. The bar was busy, but very well staffed. My snack and beverage were served promptly. My room was great with the slight exception of the oddly dim lighting. No reading in bed that night...Check out was quick and I was on my way. Great experience.
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Anne, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we could satisfy you for your event you attended here! We hope that you will stay here again in the near future so we can provide you with another great stay! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice, place is clean.
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Kurt, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay! We hope that you will visit us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient front desk, service was excellent.
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Alan, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our quick and easy front desk services satisfied you! We hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Dilip

Stayed 3 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Dilip, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Kyle, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we look forward to seeing you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Christine, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

4/10 Poor

stephen

We got there on Friday and Friday evening realized no hot water in the shower call downstairs. They said there was no one there to fix it from the outside and we could move rooms. we did not move rooms that night so the next morning I asked them again if they could have somebody do it then they someone showed up. It really made for a very uncomfortable time
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, room was clean and quiet, and the area is easily accessible with many options nearby for shopping and dining.
Stayed 3 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Rachel, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us through our clean and quiet rooms! We are glad our location satisfied you close by to many shopping and dining! We hope to see you again in the near future! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My thirteen year old grandson and I went to Gillette to spend time together and to pay our respects to our Veterans at Boots on the ground. The hotel was in a perfect location to experience all Gillette had to offer!
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Vicki, Thank you for taking the time to share your experience with us! We are so pleased to hear we could satisfy you and your grandson on your trip! We hope that you will visit us again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean with all the amenities I look forward to in a hotel stay.
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Alison, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and our clean and comfortable spaces met your expectations! We hope that you will stay here again in the near future. Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

8/10 Good

Aidan

Stayed 3 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Aiden, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again soon! Sincerely,Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Stuart

Stayed 2 nights in Nov 2023
Response from Shea on Jan 5, 2024
Dear Stuart, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Ifeanyi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, quiet. Extremely good breakfast with decent selections.
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Guest, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us through our clean and quiet spaces along with our breakfast selections! We hope that you will stay here again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shea on Jan 5, 2024
Dear Tracy, Thank you for taking the time to review us! We are glad to hear you were satisfied with your stay and we hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Luann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a quick but excellent stay!
Stayed 1 night in Oct 2023
Response from Shea on Jan 5, 2024
Dear Luann, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and we hope you can stay here again for a longer stay! We hope to see you again soon! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Shea on Jan 5, 2024
Dear Daniel, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future! Sincerely, Renaissance by Marriott Boston Patriot Place Hotel