Ratings based on 121 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom New Jersey
Posted Dec 29, 2014
Pros: Shower was excellent, room was clean and well stocked. Good location, continental breakfast offered a lot of variety.
Cons: Staff. Our experience was with a fairly new employee who did not seem to know the hotel policies and could not explain them to us.
Location: Right up the street from White's Bakery--the most awesome and delicious cake and pastries we have ever tasted. We always order a cake from them!
The staff was inexperienced and did not represent the hotel well. Our greeter, Carlos, when we arrived told us that he would need our credit card and he was going to charge $20 per night for incidentals. If we didn't buy anything we would be credited back the money in one to four days. In reality he explained this all incorrectly. When asked what his qualifications were for working at this hotel, he stated that he was qualified because he had been a manager at Dunkin Donuts for five years! We have stayed at this hotel for the past three plus Christmases and had never heard of this before and were very annoyed and upset. Of course there was no manager on site for us to talk to. We will still return to this hotel next year because the facility itself fits our needs. Also we were put next door to a room full of children and were disturbed both nights after 10 pm (until about 11:30) by crying and noisey children. I do not believe that the hotel was completely full--why not put a room full of children away from a couple of two people without any children. Get your act together and this hotel will live up to its potential!!
for Everyoneby A verified travelerfrom Boston, Ma
Perfect hotel for a few days away.Posted Nov 30, 2014
Can't beat the price! My suite (kitchen, not kitchenette, living room, bedroom & full bath) for under $150 a night was more than I expected. The staff was very helpful with aiding us with area attractions. As a smoker (yes, I need to quit), I had to stand outside uncovered in the wet snow. Other than that a perfect stay.
for Everyoneby A verified travelerfrom woburn,ma
Posted Nov 2, 2014
Nice hotel would definetly stay again. The hotel staff was very helpful and the room was clean and welcoming. I need to stay in a few more weeks and I will most definetly be booking with this hotel again
for Couplesby A verified traveler
Very well kept quality roomPosted Oct 23, 2014 on Hotels.com
Fun stay. 2 TV's in room was awesome. No oven was a letdown. Very well kept quality room though. Enjoyed my time there.
for Everyoneby A verified traveler
Posted Oct 21, 2014
Staff was very helpful. Gave us good advice. The room was comfortable.
for Everyoneby A verified travelerfrom nanuet, ny
Comfort at its bestPosted Oct 8, 2014
great hotel, friendly knowledgable staff comfortable spacious rooms. The kitchen is fully stocked with any utensil you could possibly need. Breakfast every morning is abundant and delicious. Only complaint is lack of room service. Also the room I recieved had a a damaged television but it was promptly changed. I would recommend this hotel to anyone
for Business Travelersby William
Posted Oct 5, 2014 on Hotels.com
Recommendedby Karenfrom Detroit
Posted Aug 29, 2014 on Hotels.com
Everything was nice and quite
Recommendedby Amy Leefrom Brockton, MA
Quick and Easy Check in and out-GREAT Free BreakfaPosted Aug 25, 2014 on Hotels.com
I was very happy with the size and quality of the room. The staff was very nice and the free breakfast was GREAT the next morning,especially for business travelers. I highly recommend.
Recommendedby MADELINE BUTLERfrom FLORIDA
Posted Aug 17, 2014 on Hotels.com