Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Good experience

Posted Feb 26, 2015
Pretty comfortable modern room. No street noise on 5th floor. Good location. 15 minute walk to train station, 5 minute walk to heart of the old city. Helpful english speaking front desk. Overall a good experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Location: Nast de hotel zijn er ook restaurants en centrum met winkels op loop afstand.
Goed familie kamer, netjes verzorg, koffie/thee apparaat in de kamer.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom M.

sehr gute Lage

Posted Feb 21, 2015
Pros: die Lage
Cons: Teppichboden im Zimmer durch Laminat oder Parkett ersetzen.
Location: alle Sehenswürdigkeiten in der Innenstadt Freiburgs sind fußläufig zu erreichen. Prima!
für eine Städtereise ideal gelegen. Zweckmäßige Einrichtung. Absolut ok.
2 out of 5
by A verified traveler

Hotel ligt in het centrum van Freiburg

Posted Jan 31, 2015
De niet- rokerskamer ruikt naar rook. Koffie bij het ontbijt was zeer slap. Brood was slecht( oud ?) Dit was de 5e keer dat we in dit hotel kwamen. Volgens ons gaat de kwaliteit sterk achteruit
5 out of 5
Recommended
for Everyone
by A verified traveler

sehr gutes Hotel

Posted Jan 16, 2015
Cons: Frühstück ist zu teuer, 16€ pro Kopf
sehr zentral gelegen, man kann die Innenstadt sehr gut zu Fuß erkunden
Comment from Hotel Management
Jan 21, 2015 by Patrick Graf Mathias, Hotel Management
Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Freiburg am Münster. Über Ihre durchweg lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Patrick Graf-Mathias Direktor
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Nice hotel in the centre of everything

Posted Jan 10, 2015
We used Freiburg as a base for driving around the Black Forest for two days. It was a great location for this purpose, but the hotel is also right next to the cathedral and some of the main sights in Freiburg itself.
Comment from Hotel Management
Jan 21, 2015 by Patrick Graf Mathias, Hotel Management
Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Patrick Graf-Mathias Director
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil

Muito Bom

Posted Jan 5, 2015
Boas instalações , e uma localização ótima, quarto bem limpo e confortável.
Comment from Hotel Management
Jan 21, 2015 by Patrick Graf Mathias, Hotel Management
Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Patrick Graf-Mathias Director
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Bien situado

Posted Dec 31, 2014
Personal atento y amable, perfecto para explorar el centro de la ciudad, única pega: habitación sin minibar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near city center

Posted Dec 16, 2014
This is a very nice quite hotel within walking distance of shopping, restaurants and attractions. Staff is friendly and very helpful with directions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel für einen Städtetrip, zentrale Lage

Posted Nov 26, 2014
Pros: zentrale Lage, saubere und moderne Zimmer
Location: Neben dem Münster
Super Aufenthalt. Es lief alles problemlos. Sehr empfehlenswert.