Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2015
To make a long story short, I've really had a great time to unwind and get a piece of mind. Excellent will definitely return asap.
Comment from Hotel Management
Mar 16, 2015 by HotelMgmt, Hotel Management
We’re pleased to hear that your recent stay at The Westin Southfield Detroit provided you with an outlet to relax and soothe your soul. It is our goal to provide our cherished guests with the most refreshing stay possible and it seems we met that goal with your stay. We look forward to welcoming you back and until then, be well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fancy hotel

Posted Mar 10, 2015
Everyone was really nice, parking garage is confusing. Food and lounge is a little pricey. Everything is nice though. Pool and workout room was great too!
Comment from Hotel Management
Mar 16, 2015 by HotelMgmt, Hotel Management
How wonderful it is to hear that your experience at The Westin Southfield Detroit exceeded your expectations! With the fact that our parking garage also services the adjacent office buildings, its size can be a bit much, and we do apologize if you found it hard to navigate. Thank you for sharing how much you enjoyed our indoor pool and fitness center. We look forward to your return and we hope it’s soon. Stay well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
My wife and I had a very enjoyable stay. Clean comfortable rooms and helpful courteous staff. Would stay there again.
Comment from Hotel Management
Mar 16, 2015 by HotelMgmt, Hotel Management
It’s exciting to hear that your experience at The Westin Southfield Detroit was just what you and your wife needed for a relaxing stay. Thank you for your kind compliments for our Associates. We’d be pleased to have you return in the near future and we thank you for your review. Be well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Great stay. Very comfortable and luxuries. I recommend it strongly
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown

Posted Mar 3, 2015
Great stay but had people in the next room arguing and screaming alnight
Comment from Hotel Management
Mar 10, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your experience with us. We’re pleased that our convenient location worked out so well for you, but regret that you encountered noise disruptions while here. Please don’t hesitate to reach out to our Associates with any issue while you are here. It would be our pleasure to welcome you back to The Westin Southfield Detroit very soon. Be well.
3 out of 5
by A verified travelerfrom Detroit

Hidden costs

Posted Mar 2, 2015
The wifi is NOT free. Pool is only 3 ft. Deep and very small. There were kids running wild in the pool area and the floor was soaked in the hallway from the pool. My kids didn't want to swim because of the chaos and small pool.
Comment from Hotel Management
Mar 10, 2015 by HotelMgmt, Hotel Management
We do regret to hear that your recent stay did not meet your expectations. Just to clarify, our valued guests can enjoy free standard internet access, but restrictions do apply. We do apologize for any inconveniences you encountered and hope that we can re-gain your trust in our brand with a future stay. Thank you for your review. Stay well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom P

Very nice accommodations would stay here again

Posted Mar 2, 2015
Excellent will be back here again. Hotel staff very accommodating. Room clean, bed comfortable. Nice lounge on main floor.
Comment from Hotel Management
Mar 10, 2015 by HotelMgmt, Hotel Management
It’s wonderful to hear that your recent stay at The Westin Southfield Detroit was refreshing and provided you with a comfortable night’s rest. It would be our pleasure to have you return and we hope it’s soon! Thank you for your kind review and be well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
Cons: The lack of a fridge in the room was disappointing
overall decent, could have used a fridge in the room, there was a chair too big for the space it was in
Comment from Hotel Management
Mar 10, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experience at The Westin Southfield Detroit with us. We would like to clarify that each of our rooms does provide a mini-fridge for use by our guests and they are complimentary. Should you require a larger, dorm-style refrigerator, there is an additional fee. We hope we have the opportunity to welcome you back in the future and until then, be well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Detroit

Posted Feb 28, 2015
Staff was friendly at check in. Room was clean. Bed was very comfortable!! Valet was friendly and helpful in getting us a van to get to Detroit. Great experience.
Comment from Hotel Management
Mar 6, 2015 by HotelMgmt, Hotel Management
How wonderful to hear that your recent stay at The Westin Southfield Detroit was refreshing and provided you with all the conveniences you needed. It would be our pleasure to have you return and we hope it’s soon. Be well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall

Posted Feb 28, 2015
It was a great stay, but the fridge in the room was not clean, whenever I opened it, it had a fish smell. And it made some of my things in there smell the same way.
Comment from Hotel Management
Mar 6, 2015 by HotelMgmt, Hotel Management
We’re pleased to hear that your stay at The Westin Southfield Detroit was enjoyable, but regret to read that the condition of your in-room mini-fridge was not up to par. We will re-emphasize with our Housekeeping Associates the importance of attention to detail and we thank you for sharing your concerns with us. It would be our pleasure to welcome you back in the future and we thank you for your review. Stay well.