Bicycling

Reviews of Hilton Garden Inn Cocoa Beach Oceanfront

4 out of 5
Hilton Garden Inn Cocoa Beach Oceanfront
2080 N Atlantic Ave, Cocoa Beach, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tabitha

Traveled with family and small children
Can’t believe how much you charge and then you have to pay for parking? My son and I could have stayed for more days for that price. Over all my 10 year old son and had a great weekend.
Stayed 2 nights in Apr 2024
Response from Christy on Apr 22, 2024
Thank you for your feedback and for staying with us.

4/10 Poor

Benjamin

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Seedy area, balcony tripping hazard, loud neighbors
Stayed 3 nights in Apr 2024
Response from Christy on Apr 20, 2024
Thank you for staying with us.

4/10 Poor

Todd, Port Orange

Traveled with partner
Disliked: Amenities, property conditions & facilities
Run down rooms
Stayed 2 nights in Apr 2024
Response from Christy on Apr 19, 2024
I'm sorry to hear of your disappointment. We appreciate your feedback.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had an excellent dining options on site with a near-by grocery store as well. Facilities were clean and safe. Beach was fantastic and private
Stayed 3 nights in Apr 2024
Response from Christy on Apr 16, 2024
Thank you for the perfect rating!

4/10 Poor

Kara

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I thought the price I booked was for two rooms. It was not. Not worth 600 a night for a basic room. Very mediocre.
Stayed 2 nights in Mar 2024
Response from Christy on Apr 15, 2024
I'm sorry to hear of your disappointment with our room rates. Our rates do flucuate depending upon peak season or off season. Thank you for letting us know.

10/10 Excellent

Gretel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, friendly staff
Stayed 3 nights in Apr 2024
Response from Christy on Apr 11, 2024
Thank you for the perfect 10 rating!

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Christy on Apr 12, 2024
Thank you for the perfect rating!

10/10 Excellent

Clint J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access was amazing!!
Stayed 5 nights in Apr 2024
Response from Christy on Apr 10, 2024
Thank you for the excellent review!

10/10 Excellent

Jason

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed with our children; an overnight before our cruise. We have a great experience!
Stayed 1 night in Apr 2024
Response from Christy on Apr 8, 2024
Thank you for the excellent rating!

10/10 Excellent

John

Stayed 2 nights in Apr 2024
Response from Christy on Apr 23, 2024
Thank you for the perfect rating!

10/10 Excellent

Dimple

Stayed 2 nights in Mar 2024
Response from Christy on Apr 22, 2024
Thank you for the perfect rating!

10/10 Excellent

Dimple

Stayed 1 night in Mar 2024
Response from Christy on Apr 20, 2024
Thank you for the perfect rating!

6/10 Okay

Nacy, Olathe

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The beach is just a few feet away.
Stayed 1 night in Mar 2024
Response from Christy on Mar 29, 2024
Thank you for staying with us!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 26, 2024
Thank you so much for staying with us! We are glad you enjoyed your time here, and hope to see you again very soon!

6/10 Okay

Christine, New York

Traveled with partner
Liked: Cleanliness, amenities
Got a one bedroom suite as my husband had a very early call. The main room had no light - front desk told us it had a floor lamp that must have been stolen. We stated two nights was never replaced. Th bedroom door was louvered slates so it blocked neither light or sound Expect much more from a Hilton Checked again on the lamp at checkout and the response was - it had been reported. Did not help us in the least. The bed was comfortable , but the room was advertised as a partial ocean view. In reality it had a view of the parking lot. If you went out on the balcony and hung over you could see a sliver of ocean. Just not up to my expectations of the Hilton Brand
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on Mar 24, 2024
Thank you so much for staying with us! We are so sorry to learn that your stay was less than perfect. We appreciate your feedback regarding your time with us, and will share your observations with our team. Thank you, again, for taking the time to share your observations with us.

8/10 Good

Alan

Business traveler
Liked: Cleanliness, amenities
Got drenched while walking on the sidewalk towards the entry by a sprinkler. Not good
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 17, 2024
Thank you so much for staying with us! We appreciate you bringing this matter to our attention. We are so sorry that you had this experience while a guest of our hotel, and we hope you will consider giving us another chance to be at your service in the future.

10/10 Excellent

Rodney

Traveled with family
Liked: Amenities
This is the best hotel that I have encountered at Cocoa Beach.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on Mar 16, 2024
Wow! Thank you so much for this great review, and the perfect rating! We look forward to being at your service again in the future!

10/10 Excellent

Meagan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about this hotel except for we did not like we had to pay for parking.
Stayed 1 night in Mar 2024
Response from Christy on Mar 8, 2024
Thank you for the excellent rating and for the feedback regarding parking charge. We appreciate your business.

6/10 Okay

Steve

Traveled with family
Did not like the furniture. The bathroom was small. No shower gel in the container. No privacy on the balcony. No free coffee.
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on Feb 28, 2024
Thank you so much for staying with us! We’re so sorry to learn that your stay with us was less than perfect, but we appreciate your feedback and observations regarding your stay.

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 23, 2024
Thank you so much for the perfect rating! We’re so glad you enjoyed your stay with us, and hope to see you again very soon!

4/10 Poor

Silvana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Assistant General Manager on Feb 19, 2024
Thank you so much for staying with us. We are sorry to learn that your stay was less than perfect. If you could please reach out to the hotel directly to share additional details, that would be very helpful to us. We would appreciate your feedback on this. Thank you so much!

6/10 Okay

Marie-Claude

Disliked: Property conditions & facilities
The pool tiles were broken and left as such with big orange cones. The giant chest game was broken and left into pieces. As for our room, we had huge rust in it. The walls and doors were all chipped. The food at the main restaurant was either over cooked or undercooked and at best mediocre. The service at the tables was super long. As for their provisions corner, we received a perished salad and the personnel wasn’t able to inform us of presence of allergens in their baked goods.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 17, 2024
Oh, my! We are so sorry to learn of your experiences during your recent stay with us! Thank you so much for taking the time to share your observations with us, so that we may resolve these issues. Thank you for staying with us! We hope you will consider giving us another chance to be at your service in the future.

6/10 Okay

dennis

Traveled with partner
Great staff
Stayed 3 nights in Feb 2024
Response from Assistant General Manager on Feb 15, 2024
Thank you so much for staying with us! We appreciate your feedback!

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice beach
Stayed 1 night in Dec 2023
Response from Christy on Feb 14, 2024
Thank you for the great rating and for staying with us!

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 12, 2024
Thank you so much for the perfect rating! We hope to see you again very soon!

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
The room was not well kept lots of peeling chipping paint in tub shower. Hot water was Luke warm at best. Restaurant was good great service overall from all the staff. I would say it was average for the stay not amazing but not bad
Stayed 1 night in Feb 2024
Response from Assistant General Manager on Feb 4, 2024
Thank you so much for staying with us! We appreciate your feedback regarding your experience and are sorry to learn that it was a less than perfect stay. We hope you will consider giving us another chance to be at your service the next time you are visiting Cocoa Beach!

8/10 Good

Felice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice property on the beach. Nice rooms. Short cab or uber ride to cruise terminal.
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Feb 2, 2024
Thank you so much for staying with us! We're glad you enjoyed your time here, and hope to see you again in the near future!

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was very clean, staff all cheerful and accomodating. One if the best hotels I have stayed in Florida. Food was excellent in the restraunt!!
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Feb 1, 2024
Wow! Thank you so much for this amazing review! We're so glad you enjoyed your stay with us, and hope to see you again very soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Christy on Jan 30, 2024
Thank you for the great rating!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Christy on Jan 30, 2024
Thank you for staying with us!

8/10 Good

John

Liked: Amenities
No
Stayed 2 nights in Jan 2024
Response from Christy on Jan 26, 2024
Thank you for staying with us!

8/10 Good

John, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Assistant General Manager on Jan 20, 2024
Thank you so much for staying with us! We're glad you enjoyed your stay, and hope to see you again the next time you visit Cocoa Beach!

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christy on Jan 16, 2024
Thank you for staying with us!

8/10 Good

Andrew

Stayed 1 night in Jan 2024
Response from Christy on Jan 16, 2024
Thank you for staying with us!

6/10 Okay

William

Traveled with family
It was good for the one night I needed somewhere to stay prior to a cruise. The beds were extremely hard and the soaps,shampoos and conditioners were mounted to the wall.
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 14, 2024
Thank you so much for staying with us! We are so sorry to learn that you did not find the beds to be to your comfort level. In addition, we are sorry that you did not like the new environmentally friendly toiletries that Hilton has come out with. We hope you will consider giving us another try the next time you are in Cocoa Beach.

2/10 Terrible

Nelia

Traveled with family
Disliked: Amenities, property conditions & facilities
The staff were friendly but room is like a 2* motel. No crib for the children; they provided a play pen instead with no mattress; very hard surface for them to sleep in.
Stayed 1 night in Dec 2023
Response from Christy on Jan 11, 2024
Dear Nelia, I'm so sorry to hear that you received a playpen rather than a crib. We do have both and I'm not sure what happened on our end. Thank you for letting me know so I can re-train our team on this. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location...great service...Friendly staff 🙂
Stayed 2 nights in Jan 2024
Response from Assistant General Manager on Jan 8, 2024
Wow! Thank you so much for the perfect rating and the great review! We are so glad you enjoyed your stay with us, and we hope to see you again very soon!

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Very very disappointed period. Stayed in the Presendintal Suite !!! Very outdated even had carpet in the room !!! Would not recommend this property only thing good is the view !!!!!
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 8, 2024
Thank you so much for sharing your observations with us. We are so sorry to learn that you were disappointed with your room, typically guests enjoy this larger, oceanfront room with three balconies. We are sorry that this was not the case during your stay.

8/10 Good

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are new and clean.
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 8, 2024
Thank you so much for staying with us! We're glad you enjoyed your visit, and hope to see you again very soon!

8/10 Good

Daniel, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the rooms was quite noisy.
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Jan 8, 2024
Thank you so much for staying with us. We are sorry to learn that your room was noisy. We hope you will consider giving us another chance the next time you visit Cocoa Beach.

8/10 Good

GUS

Stayed 2 nights in Dec 2023
Response from Assistant General Manager on Jan 8, 2024
Thank you so much for staying with us!

10/10 Excellent

HEATHER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our front desk agent was super nice! We were able to check in early as we arrived early after a long flight! The property and view is gorgeous.
Stayed 1 night in Jan 2024
Response from Assistant General Manager on Jan 8, 2024
Thank you so much for the perfect rating! We're so glad you enjoyed your stay with us, and hope to see you again very soon!

2/10 Terrible

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Assistant General Manager on Jan 8, 2024
Thank you so much for staying with us. We are sorry to learn that your stay was less than perfect. We hope you will consider giving us another chance in the future.

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starlight restaurant excellent service!
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Jan 7, 2024
Thank you so much for the perfect rating! We're so glad you enjoyed your stay with us!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023
Response from Assistant General Manager on Jan 7, 2024
Thank you so much for the perfect rating! We hope to see you again very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 30, 2023
Thank you so much for staying with us, and for the perfect rating! We hope to see you again very soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 30, 2023
Thank you so much for staying with us, Elizabeth! We appreciate your perfect rating, and hope to see you again the next time you visit Cocoa Beach!

8/10 Good

Guy

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Christy on Dec 27, 2023
Thank you for staying with us!

10/10 Excellent

Echinacea

Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 22, 2023
Thank you so much for the perfect rating! We’re so glad you enjoyed your stay with us! We look forward to seeing you again very soon!

6/10 Okay

Kimberly

Traveled with partner
Liked: Staff & service
The hotel has a nice restaurant and pool area and right on beach. You can hear your neighbors and the shower has no pressure. It’s an okay stay but not great.
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 21, 2023
Thank you so much for staying with us, and sharing your experience! We are so sorry to learn that we did not meet your expectations. We hope you will consider giving us another chance to be at your service in the future.