Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.7 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago il

Near the beach and hospital

Posted May 11, 2015
We were out of town and had an emergency. The staff was superb, the rooms were good for sleeping. A little noisy on the first floor corner as people walked by in the morning- the breakfast did the trick, the wait staff really hustled and was very kind.
2 out of 5
by A verified traveler

Posted Apr 24, 2015
Nice people but the rooms were shop worn. Beautiful pool but all set righ in the middle of a very commercial area in Cocoa Beach.
Comment from Hotel Management
Apr 28, 2015 by Oral, Hotel Management
On behalf of our hotel staff, I am writing to let you know how nice it was to receive your survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. I'm writing to thank you for taking the time to bring this matter to my attention. We are in process of numerous updates and will continuing to make changes. We are very appreciative that you stayed and allowed us to serve you. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. We are thankful and honored for the opportunity in serving you. Please accept my sincere apology. Again, I want to apologize and thank you for taking the time to share your concerns with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Oasis in the midst of suburban shopping.

Posted Apr 8, 2015
Visiting family but chose the privacy of the hotel room. Very comfortble alone here. Staff very polite and pool was lovely.
Comment from Hotel Management
Apr 10, 2015 by Oral, Hotel Management
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. I have informed our guest service agents and department about your compliments. They have asked me to say thank you and it is an honor to have the opportunity in serving you. It is wonderful to know you enjoyed the Hot Cook to order breakfast and a most memorable experience with the facility and staff. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts, and takes the time to say thank you. We are very pleased you had the privilege to enjoy the use of the room amenities, refrigerator, microwave, coffee & maker, iron & board, hairdryer, large out-door pool, tennis court, WIFI and the state of the are fitness club on our property. Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Port Canaveral Florida

It was ok

Posted Apr 5, 2015
On website it said it had buffet for breakfast but when u go to breakfast area it was a sit down they come over to place your order and take it in to have the cook make it and they had four choices and don't get the biscuits and gravy.
Comment from Hotel Management
Apr 8, 2015 by Oral, Hotel Management
I am responding to the survey correspondence from our customer relation department on your stay with us. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you were not so pleased with some items. We are saddened you had challenges with the complimentary hot cook to order breakfast a selection of omelets, biscuits & gravy, pancakes, 2 eggs your style with toast . Had we known there was a challenge we would immediately make the situation better. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously and I have shared the comments with the kitchen staff so we can evaluate what we can do better. Your willingness to share your recent experience is genuinely appreciated.
3 out of 5
by A verified travelerfrom Long Island ,NY

Time to renovate.

Posted Apr 2, 2015
Pros: Friendly staff that made the effort.
Cons: Renovate, Renovate,Renovate.
Location: Shop and eat crappy American food.
The owner's/staff were doing the best with what they have but the place could use a serious update. Clean, quiet, friendly but it was hard to get past the rusty door frames and aged and shoddy workmanship. I've paid way less for far nicer accommodations.
Comment from Hotel Management
Apr 4, 2015 by Oral Ali, Hotel Management
On behalf of our hotel staff, I am writing to let you know how nice it was to receive your kind words of praise about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. On the same hand, I will like to share the good news, we are in the process of updating the property we will take measures to the items noted and address. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Given the very nature of the hotel business, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. And, it’s only through the eyes of our guests that we can accurately assess the quality of the accommodations and services we provide. Again, I want to apologize and thank you for taking the time to share your concerns with us. I am glad that you enjoyed your stay, and I hope you will give us another opportunity in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Merritt Island Clarion (now Econo Lodge

Posted Mar 23, 2015
Pros: Convenient location.
Cons: Hotel is a little dated.
Location: Great location for Merritt Island visits, Cocoa Beach, Cape Canaveral, Port Canaveral, Kennedy Space Station tours, Indian River and Banana River ...
Visiting family on Merritt Island...Have stayed at this motel many times in the past, and will return there as our experience has always been good...and staff are very pleasant and helpful.
Comment from Hotel Management
Apr 4, 2015 by Oral, Hotel Management
It is an honor in writing writing to let you know how delighted we were to receive your survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. I have informed our guest service agents about your wonderful response and they said to say thank you, it is an honor to have the opportunity in serving you. We have made note of the items you checked and will review with the staff. We are constantly upgrading as times changes, the FREE hot cook to order breakfast sit down served we trust was a delight, also the items we provide for your use . The room amenities refrigerator, microwave, coffee & maker, iron & board, hairdryer, also enjoyment of the complimentary WIFI for you to keep connected, large pool and the onsite Fitness Club Merritt Island as a guest you have the opportunity for complimentary use and hotel staff available 24 hours at the hotel front desk. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern NY

Reasonable price, good hot breakfast.

Posted Mar 17, 2015
Beautiful pool area. Away from busy Cocoa Beach strip.
Comment from Hotel Management
Mar 19, 2015 by Mr. Ali, Hotel Management
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. I have informed our guest service agents about your compliments and they said to say thank you, it is an honor to have the opportunity in serving you. We are constantly upgrading as times changes, the FREE hot cook to order breakfast served daily is a delight, selection of omelets, biscuit and gravy, pancakes, 2 eggs your style with toast, for your enjoyment the large pool as you noted and beautiful garden area, tennis court, complimentary WIFI, the rooms equipped with microwaves, refrigerator, coffeemaker & coffee, iron & board, hairdryer. Coffee available 24 hours in the lobby. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit
5 out of 5
Recommended
for Families
by Kristinfrom Largo, FL

Friendly

Posted Feb 24, 2015 on Hotels.com
Wonderful staff, great breakfast
Comment from Hotel Management
May 23, 2015 by Oral, Hotel Management
I am writing to let you know how delighted we were to receive your survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. I have informed our guest service agents about your compliments and they said to say thank you, it is an honor to have the opportunity in serving you. We are constantly upgrading as times changes, it is wonderful you had the privilege to enjoy the FREE hot cook to order breakfast served daily is a delight, selection of omelets, biscuit and gravy, pancakes, 2 eggs your style with toast, for your enjoyment the large pool as you noted and beautiful garden area, tennis court, complimentary WIFI, the rooms equipped with microwaves, refrigerator, coffeemaker & coffee, iron & board, hairdryer. Coffee available 24 hours in the lobby. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit
4 out of 5
Recommended
for Families
by Johnfrom Nassau, Bahamas

Great value, central location, friendly employees.

Posted Feb 11, 2015 on Hotels.com
The place needs updating, but our stay was great, the location is central and the employees were super friendly and welcoming. I will 100% stay here again.
Comment from Hotel Management
May 23, 2015 by Oral, Hotel Management
We are humbled and privileged writing to let you know how delighted we were to receive your survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. I have informed our guest service agents about your compliments and they said to say thank you, it is an honor to have the opportunity in serving you. We are constantly upgrading as times changes, the FREE hot cook to order breakfast served daily is a delight, selection of omelets, biscuit and gravy, pancakes, 2 eggs your style with toast, for your enjoyment the large pool as you noted and beautiful garden area, tennis court, complimentary WIFI, the rooms equipped with microwaves, refrigerator, coffeemaker & coffee, iron & board, hairdryer. Coffee available 24 hours in the lobby. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. We are surrounded by numerous restaurants within walking distanve, shopping mall just seven minutes walking Macy's, Dillard's, JC Penny, Sears and many other stores including glow golf and 16 theatres. Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit
3 out of 5
Recommended
for Families
by A verified travelerfrom Rio de Janeiro, Brazil

Conveniente Hotel próximo de Port Canaveral

Posted Jan 6, 2015
Pros: Localização.
Cons: O café da manha é muito pobre e com poucas opções.
Location: Muito bom.
Hotel com instalações razoáveis, convenientemente próximo do porto de partida de cruzeiros de Port Canaveral e do Kennedy Space Center. Há um shopping e supermercados bem próximos do hotel. Note no entando que não há opções de transporte público próximo. Ter um carro de aluguel é essencial.
Comment from Hotel Management
Mar 19, 2015 by Oral, Hotel Management
We are humbled and privileged writing to let you know how delighted we were to receive your survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all of our guests. I have informed our guest service agents about your compliments and they said to say thank you, it is an honor to have the opportunity in serving you. We are constantly upgrading as times changes, the FREE hot cook to order breakfast served daily is a delight, selection of omelets, biscuit and gravy, pancakes, 2 eggs your style with toast, for your enjoyment the large pool as you noted and beautiful garden area, tennis court, complimentary WIFI, the rooms equipped with microwaves, refrigerator, coffeemaker & coffee, iron & board, hairdryer. Coffee available 24 hours in the lobby. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. We are surrounded by numerous restaurants within walking distanve, shopping mall just seven minutes walking Macy's, Dillard's, JC Penny, Sears and many other stores including glow golf, 16 theatres and only 12 to 15 minutes to Kennedy Space Center which you visited. Again, let me thank you for your kind words. We’re committed to total guest satisfaction, and we look forward to your next visit