Ratings based on 1,430 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Montana

Get what you pay for.

Posted Jan 27, 2015
Pros: Breakfast is good .
Location: Location is right off the freeway and not the best of neighborhoods especially after dark.
With this hotel you get what you pay for . The only reason for recommending it to a friend is they have a pretty good breakfast that is included in the room rate . If they take away the breakfast it would be better to go elsewhere .
1 out of 5
by A verified traveler

Not Recommended

Posted Jan 25, 2015
Pros: The breakfast waffles were okay.
Cons: CLEAN THE ROOMS!!! And fix the toilet seats!
Location: Decent location with easy driving access to downtown Spokane, but stay here at your own risk - it's not clean.
When I booked this hotel I made sure to look at all the photos. It looked clean and neat, so that's what I was expecting - not fancy, just clean. Not so! THE ROOMS: I had booked two rooms, one for my family and one for my aunt and cousin. Both rooms had nasty stuff all over the carpets and bedspreads (some spots were sticky others were just crusty). The bathroom in one room even had a cracked toilet seat. Cracked all the way through and anytime someone sat on it they would get pinched. Painful and unclean. We were all a bit nervous that there might be bedbugs, but thankfully there were none. In one room the heater wouldn't turn off and in the other it only blew out cold air no matter how we adjusted it. THE BREAKFAST: When we checked in we were told that there would be a deluxe continental breakfast in the morning. My expectation was only that this "deluxe" breakfast might include waffles as well as cereal. It did indeed include waffles and they were decent. They even had biscuits (hard and stale) and gravy (like wallpaper paste), we ended up throwing that in the garbage. They did have individual yogurt so that was ok. Don't expect too much out of this breakfast and maybe stick to the packaged items and waffles. Bottom line: I wouldn't stay here again if it were free. Book at your own risk.
Comment from Hotel Management
Jan 27, 2015 by The FairBridge Inn Expres, Hotel Management
I am sorry to hear that your family was not happy with your stay. We apologize on our behalf for the items that you found dissatisfying. Please during any portion of your stay bring any of your complaints to our front desk and we will address it and make sure the issue is resolved. Most issues we can take care of immediately. We apologize again on our behalf and will continue to strive to make improvements and adjustments.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Castlegar BC Canada

Budget priced

Posted Jan 25, 2015
Pros: convenient location
Cons: better housekeeping
Location: easy access from major routes
Facilities OK for one-night stay. Floors not vacuumed into corners. Beds comfortable. Good enough breakfast
3 out of 5
Recommended
for Families
by A verified travelerfrom Castlegar BC Canada

Good travelers hotel

Posted Jan 13, 2015
Pros: price & accessibility. Room was large
Cons: furnishings are showing a lot of wear
Location: near downtown core.
Good accommodation for the price...hotel was clean, decent breakfast with hot & cold items. It is conveniently located to downtown and from the Interstate. It was good to see that the entire 3rd floor was "non-smoking' and not just individual rooms. It was quiet, bed was reasonably good. heat pump/air conditioner was quiet.
Comment from Hotel Management
Jan 19, 2015 by The FairBridge Inn Expres, Hotel Management
Thank you so much for taking the time to leave your feedback! We are very happy to hear that you were pleased with the price accommodations of our hotel. Thanks again!!
Comment from Hotel Management
Jan 19, 2015 by The FairBridge Inn Expres, Hotel Management
Thank you for taking the time to leave a comment. We are very happy to hear you were pleased with our accommodations!! I 100% agree no hotel can match the price value that we do, great price/service and clean comfortable rooms. Thank you again!!
Comment from Hotel Management
Jan 19, 2015 by The FairBridge Inn Expres, Hotel Management
We are very happy to hear you were pleased with your accommodations! We feel there is no other hotel that comes close to offering as great of a value as you get with us. We offer great service and clean comfortable rooms for half the price of the other hotels in the area! Thanks again!
4 out of 5
Recommended
for Families
by A verified traveler

Close to downtown, price is right!

Posted Jan 6, 2015
Pros: Staff is helpful, comfortable beds, clean sheets, television works, plenty of hot water. Don't expect too much and you'll get more than you expected!
Cons: Fatter and more! bed pillows, healthier breakfasts and more of it....
Location: Very close to downtown and Riverside Park, Carousel, Mall, etc etc. Easy to navigate from this hotel in a very confusing city! We had a blast!(family)
Dandy for families that need affordable, clean, friendly, helpful downtown Spokane experience. No frills, Breakfast could use a makeover. Rooms are just fine and price is best part of our trip!
Comment from Hotel Management
Jan 7, 2015 by The FairBridge Inn Expres, Hotel Management
Thank you so much for posting your great experience with us! I would 100% agree that for the price around the area there is not a better value deal for travelers staying on a budget. Thank you again!!
1 out of 5
by A verified travelerfrom Calgary

I would not recommend this hotel

Posted Jan 5, 2015
Pros: The staff at the front desk were quite friendly, and the breakfast was actually pretty good.
Cons: Significant attention needs to be given to the housekeeping within the rooms.
Location: n/a
I've stayed in quite a few motel-style properties while travelling, and the standard of the cleanliness in the rooms really put me off this property. I found old candy wrappers between the bed and the night-stand, and there were visible stains and hairs on the lounge chair which I don't think had been cleaned in years. I felt uncomfortable staying in this room, and was glad to leave once my stay was over - which is not something I've experienced before.
Comment from Hotel Management
Jan 8, 2015 by The FairBridge Inn Expres, Hotel Management
We are sorry to hear that you were not pleased with your stay with us. We appreciate your feedback and will make changes and adjustments to strive to meet all guests expectations!
Comment from Hotel Management
Jan 8, 2015 by The FairBridge Inn Expres, Hotel Management
We are very sorry to hear that you were not pleased with your stay. We appreciate all the feedback and will look at making the changes and adjustments needed to ensure all our guest satisfaction!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Orofino, Idaho

Hotel was nice and close to the Mall

Posted Jan 1, 2015
Pros: the TV was nice and a lot of channels to choose from the lobby was clean and I liked the way it looked. The breakfast was good alot of food to choose.
Cons: new sheets the ones we had in our room had holes and stains also maybe new furniture would help.
Location: there was a nice restaurant near by and was very close to shopping stores, also close to our destination.
The room was comfortable enough and had a nice flat screen TV. One of the beds had wrinkled sheets which made us question if the sheets were used or just wrinkled from the dryer, also the bed spread on the other bed had an unusual dark stain but I just didn't use it. the staff was very nice and the breakfast was good, a lot to choose from. I would stay again.
Comment from Hotel Management
Jan 5, 2015 by The FairBridge Inn Expres, Hotel Management
Thank you for posting your guest feedback! We are happy to hear that you enjoyed our staff and breakfast-these are our highlights!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Nice hotel near our family.

Posted Dec 30, 2014
We had stayed there before because it was close to hospital and were pleased. This time we requested it again and we're very pleased.
Comment from Hotel Management
Jan 5, 2015 by The FairBridge Inn Expres, Hotel Management
We are happy to hear that you were pleased and happy with our accommodations. We look forward to your next stay with us!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the price, good location, is clean

Posted Dec 18, 2014
Location: Frank's Diner is awesome. It's only about a 10 minute drive. It's the one that looks like a train from the outside. You have GOT to try it.
Breakfast was a little lacking in variety and taste, but the hotel is literally surrounded by a hundred restaurants so it was easy to get something more filling. There was a shortage of power plugs for our devices, but I guess it's fine for the average traveler. If a family of four stayed in this room and each person had a phone and a tablet, though, bring your own extension cords. Very friendly staff. Housekeeping was wonderful. Okay clean environment overall. Shower was leaky. Tiny fridge. The hotel rooms definitely needed more lights.
Comment from Hotel Management
Dec 23, 2014 by The FairBridge Inn Expres, Hotel Management
Thank you Kenny for taking the time to give your guest feedback! We are happy to hear that you were pleased with your stay with us. We look forward to giving another great stay on your next visit to Spokane!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Montana

Great facility away from home...........

Posted Dec 9, 2014
Pros: Pricing, ease of access from the freeway and location.
Location: Live theater, lots of major retailers and eating establishments.
We were totally please with out stay in Spokane....Were close to shopping and entertainment. The room was very comfortable. Breakfast was great. Staff congenial. Will stay again on future trips to Spokane.....
Comment from Hotel Management
Dec 12, 2014 by The FairBridge Inn Expres, Hotel Management
We are so happy to hear you enjoyed your stay with us! We greatly appreciate the praise and look forward to your next stay with us!