Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
5.0 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient location.

Posted Jul 4, 2015
Pros: Mostly everything .
Cons: More choices in the buffet would be good and our dinner wasn't very warm. A bigger non smoking area would be nice.
Hotel was nice. Staff was great. It was a nice break on our 8 hour road trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Stayed over night on a business trip. They were great to accommodate us on very short notice. Staff were very helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

A bit slow to check in.

Posted Jun 17, 2015
Great hotel, could use some extra satff at check in. A line with 7-8 people and only two staff to accommodate. Otherwise nice hotel and dinner at their finer restaurant was excellent, the waitstaff excellent. thank you.
3 out of 5
by A verified traveler from Washington

Very convenient location. Flashy. That's about it.

Posted Dec 23, 2014
The hotel was very nice and very clean. Modern looking and has the appearance of affordable middle class luxury. The bathroom is amazing in every way imaginable...but when you're paying $200/night for your choice of a view of Walmart or a prison you want a comfortable mattress and pillows. Frankly I thought they sucked. I also did not like that I could hear the people in the hall and the cell phone ringing in the neighboring room. That's what you expect at Super 8.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort, but...

Posted Nov 28, 2014
Shower in room was not working properly and only had scalding hot water. Buffet staff asked to see my ID on my credit card for a $33 charge, which I find to be offensive. The buffet also had wait staff that came to the table way too often to up sell us on drinks. They didn't pick up plates and provide silverware as needed, and when I go to a buffet I don't want to be waited on, quite frankly. The breakfast at Masselow's tasted reheated, but the service was excellent. Long wait time to check into the hotel also. Overall, an ok experience but not what you would expect out of a 4 star resort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful rooms and hotel.

Posted Nov 3, 2014
We spent one night and ate an excellent dinner in Maslow's steak house. Our sever Cory gave us personal and caring service that contributed to a great experience. Don't dress up as the casino patrons are so casual you will feel out of place!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Excellent hotel stay and convenient to the airport

Posted Oct 27, 2014
Pros: Rooms are spacious, well designed, comfortable. Linens are high quality and toiletries are nice too.
Cons: Bar service was really slow and inept, this was in the lounge close to the main restaurant. (had the exact same problem last time I was there).
Location: Close to airport, not much else.
This is definitely one of the nicer hotels in Spokane. The overall design and quality of materials are very good and the place is stylish and has a hint of luxury without stuffiness. Some of the employees could not answer basic questions very well, gave me the feeling they must have a lot of turnover, or that employees aren't well trained. There was a stack of garbage on the bin by the elevators on our floor when we checked in, and it was still there when we checked out the next morning. Could use just a bit better attention to details here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay and play

Posted Aug 13, 2014
Pros: Everything
Very clean, beds comfortable and loved the multiple shower heads! Large enclosed non-smoking Casino area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great get away

Posted Jan 8, 2014
Just needed to get out for a night. Was fun and priced reasonably. I will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and fun gambling.

Posted Nov 27, 2013
Rooms were fabulous comfortable and well decorated.