Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha

Good Hotel in Spring Hill

Posted Jul 21, 2014
Hotel was good, not great. Breakfast was OK, not great. Rooms were good, not great. Overall the hotel is perfectly good, not great.
3 out of 5
Recommended
for Everyone
by Steve

OK, clean, Need upgrade

Posted May 26, 2014
Old carpets in room and hallways, Broken handle on dresser, toilet ran and leaked, no smoking room smelled of smoke, 1 inch opening at bottom of room door let in light from hall and smoke from smoking rooms.... etc etc... Needs upgrade. Weak coffee and mediocre breakfast. Room not properly cleaned each day.
4 out of 5
Recommended
for Everyone
by Lynnfrom Helena, AL

Well Run Hotel in Great Area

Posted Apr 29, 2014
Very clean, well run hotel in beautiful Spring Hill, TN; lots of good restaurants and unique shopping nearby
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad - the staff was great.

Posted Apr 2, 2014
Pros: Breakfast was very good. The staff was great.
Cons: Every piece of exercise equipment was out of order.
Location: Nashville, Franklin, Columbia's Mule Day was the following weekend - that would have been fun, but we missed it.
Good variety for breakfast. We had a non-smoking room, and it was that. But there was a smell in the hallway that lingered for at least 2 days. It smelled like something had been used to cover a smoke odor. None of the exercise equipment worked.
4 out of 5
Recommended
for Families
by TravelMommyfrom Rice, WA

Nice Spring Hill hotel

Posted Oct 11, 2013
Pros: We liked the breakfast, the location, and the overall feel of the hotel. This is one of the few hotels we've stayed in that actually has HD channels!
Cons: We were staying in a non-smoking room, and it smelled fine, but the halls smelled smoky.
Location: Spring Hill is a great little town, and the BW is close to everything - Super Target, Kohl's, and restaurants are close by.
We stayed here with our kids when we were in town for my brother's wedding and overall it was a great experience. No suites were available, so it was definitely a tight squeeze to fit our family into a room with 2 double beds, but there was enough square footage in the room for everyone to sleep. The decor is charming, and everything feels well maintained. The only negative experience we had was that even though we had called ahead to request a pack n play for our 4-month-old and had been promised one, the front desk attendant could not find it when we checked in. We arrived at midnight after having travelled from Spokane, WA, that day, so the fact that she was unable to locate the baby crib almost made us all come unglued (fortunately my mom lived down the road and she was able to bring us her pack n play). The hotel staff were able to locate theirs the next day and we used it for the duration of our stay.
5 out of 5
Recommended
for Everyone
by Janetfrom Johnson City, TN

Great room

Posted Jun 10, 2013
Pros: Comfortable bed, very clean, large TV
Cons: Air conditioning was a little loud, but not disruptive
Location: Convenient to shopping and restaurants
The room was very clean and well maintained. Beds were comfortable. Bath room was large and very clean. Nice refrigerator and microwave. Staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by Brookefrom Charlotte, NC, USA

Great quiet location

Posted Apr 18, 2013
Pros: Great breakfast and early check in.
Location: Nice town. Close to shopping and restaurants.
Great staff, Nice room, and a great breakfast. I will stay there again if I am in the area.
1 out of 5
by A verified traveler

Never!

Posted Feb 4, 2013
We didnt end up staying. The room stunk like mold and cigarette smoke.
4 out of 5
Recommended
for Everyone
by Jayfrom Tennessee, USA

A Pleasant Experience

Posted Sep 30, 2012
Pros: No traffic noise.
Cons: Difficult to see from the main thorofare.
Location: It's on a side street surrounded by large trees. This makes it quiet but somewhat difficult to see.
This is the second time in two months that we have stayed in this hotel and both times it has been clean and comfortable. The breakfast was above average and the staff competant and friendly. When I traveled during my working years I usually booked through Expedia and seldom had a problem.
4 out of 5
Recommended
for Business Travelers
by Enriquefrom Michigan

Great hotel for a good night's rest

Posted Sep 26, 2012
Pros: lobby, room, pillows
Cons: carpet
Location: great - quiet and accessible
Very pleasent hotel with nice atmosphere. In a very quiet area so you can get a good night sleep. B-fast was not the best and the carpet could have been a bit cleaner. I was very pleased though.