Ratings based on 85 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Aug 4, 2014
Overall it was good except that other que see t were smoking in the hall which made it smell like cigarettes
for Everyoneby Karen from boston, ma
Comfortable stayPosted May 31, 2014
I enjoyed my stay in the 1 room suite. It was clean, quiet, and comfortable!
for Business Travelersby Business Traveler from Western Mass
It's finePosted May 21, 2014 on Hotels.com
Stayed a couple of nights on business. The staff is nice, the hotel was clean enough, I did not use the pool or hot tub. Rooms are some what tired but were clean and provided all that you could need. Location is convienient to highway, ESE, shopping and restaurants. If your looking for 5 stars this is not it. I would stay again without hesitation.
for Shoppingby penny from New Hampshire
Posted May 18, 2014 on Hotels.com
The room was clean as was the bathroom. What I found disturbing and what was NOT mentioned at booking, but at check-in was that housekeeping was done once a week! Also, the beds were not changed or made up. For what we paid for the room, I believe I should have received these sevices. Also, we had to ask for a coffee packet for the next morning. We tried to enter the pool area with our card and the card would not work. We informed the front desk and they informed us "someone" forgot to unlock the pool area after it was cleaned. The guest in the room above us sounded like he was using the floor as a bowling alley at 2:00 a.m. There was constant movement of furniture across the floor above us and pounding feet! Not much sleep either night.
for Familiesby Tammy from Maine
Excellent Hotel Stay! Close to Six Flags!Posted Apr 30, 2014 on Hotels.com
We actually left another hotel in the middle of our vacation and stayed here, and we were SO grateful we did! The staff was amazing from the beginning! They have a very reasonably priced snack room. Kids had a BLAST in the pool and hot tub area! The rooms were like small suites! Very cute and cozy! I will definitely stay here again!
for Familiesby A verified traveler
Posted Feb 18, 2014 on Hotels.com
Child loved using the pool!
for Personal Eventby RAYMOND SMITH from WEST SPRINGFILD MASS
nice room pool hot tube cold at bestPosted Jan 21, 2014 on Hotels.com
checked in 9:00 reserved a queen bed room said there was none left .we would have to take a full size bed .after stating it would not work for me they said for a charge i could get a queen bed room .they charged the extra and i got the queen bed i original reserved only for more money, pool is listed as heated was very cold hot tube was also cool warmer than pool room was nice and clean enjoyed time in room. stayed in othr candelwood suits always good
Recommendedby Lily from Mt.View, CA
GoodPosted Jan 20, 2014 on Hotels.com
It was quite pleasant. We loved to have the kitchen in the room.
for Everyoneby Jane from Arlington, VA
Nice place, full kitchens, handy for SpringfieldPosted Nov 17, 2013
A plain exterior, construction on the road, and nothing much in the immediate vicinity conceal nice clean rooms with comfortable beds, well-equipped full kitchens, and a well-stocked pay-as-you go pantry off the lobby for pickup breakfast and snacks in the room. Top floor has river views.
Recommendedby A verified traveler
Posted Oct 20, 2013 on Hotels.com