Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2014
My experience was comfortable, quiet, and friendly.
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jul 23, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by kim

This traveler left a rating score only Posted Jul 13, 2014 on Hotels.com
3 out of 5
by Susan from Ontario

Way Overpriced !

Posted Jun 24, 2014
Pros: Location to my daughters athletic event.
Cons: Staff friendliness and compassion. For the price charged breakfast should have been included!
Location: University nearby
Hotel is overpriced. They have a captive audience with the University of Massachusetts near by, therefore they can charge whatever they want to and get away with it. $711.52 for 3 nights stay for 2 people. June 20th-23rd. Plus they charged a $10.20 for using Visa Card. We asked to check out 1/2 an hour later than the 12 noon checkout and they said no.
Comment from Hotel Management
Jun 26, 2014 by Sean W General Manager, Hotel Management
Dear sSusan, I can appreiate how the rates seem high during these peak demands. , what with two athletic tournaments and a convention. I will share your thoughts with the team so that we can find ways to add value , in order that everyone can be made to feel positive about their stay. Thanks for writing,
4 out of 5
Recommended
for Everyone
by AC parent

Posted May 16, 2014
Have stayed there a few times. It's clean, pleasant, and convenient.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Larry

This traveler left a rating score only Posted Mar 30, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay whilest visiting colleges

Posted Mar 15, 2014
Pros: it was very clean and comfortable and easy to find.
very easy to find. great breakfast in the morning.
2 out of 5
by A verified traveler

dissapointing

Posted Mar 8, 2014
Pros: The front desk clerk.
Cons: Sanitary level of the hotel has a lot to be improved.
Room did not feel sanitary. More than one towel was not clean, there was a notiecable stain on the boxspring cover and on the desk chair.
Comment from Hotel Management
Jun 26, 2014 by Sean W General Manager, Hotel Management
I am very sorry that we did not live up to your expectations. (or our own expectations for that matter.) I appreciate you letting us know so that the team and i can make sure this doesn't happen to anyone else. I can assure you this is not the norm for our facility, we take clean liness very seriously.