Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

The breakfast was definately not worth it.

Posted Jun 30, 2015
The room was very nice and most of the staff was friendly. Housekeeping didn't do a very good job.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very enjoyable stay

Posted May 24, 2015
Pros: Our room was clean, quiet and roomy. Just what we needed after a long drive.
The hotel staff were very polite and friendly. Answered every question we had and added a few helpful suggestions.
3 out of 5
by A verified traveler from Nebraska

Fair price, average stay

Posted May 18, 2015
Pros: Location, front desk staff.
Location: Close to restaurants and the interstate.
At the rate of over $100, I was expecting a little cleaner place. Rooms were clean, but general facility needs some TLC. Facility doors worn, entries dirty. Staff were great. Location is good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
Pros: The proximity to restaurants.
Cons: I think the "maid" service can be greatly improved..........possibly more intensive training?
I've stayed at the Springfield, Il. Hampton in the past and have had good experiences. The room I stayed in on my last visit was not as acceptable as it has been in the past. Found a gum wrapper on the lower shelf in the bathroom; garbage between the bed and the wall, and a pop top from a can near the garbage can. The person working the desk on Monday, April 27 offered me a gift card which I accepted. The manager the day before was unbelievable.........in a good way. Every time I ran into him, he was busy, friendly and worked his "tail" off.
4 out of 5
Recommended
for Families
by Phill from West Lafayette

Great family get away

Posted Mar 31, 2015 on Hotels
This is one of the nicest staff we have ever encountered at any hotel. The asst. manager that was at the front desk when we checked was very pleasant and helped us with what ever we needed. We asked for a micro wave and refrigerator, and he said not all rooms have them but would have one brought to us. Before we could go back to car and get our luggage it was already running in our room. The breakfast staff was also super. One morning there was a ton of people eating, so one of the staff just started making waffles so they could be made faster. The only thing that needs to be addressed is the temperature of the swimming pool. We were told it was heated, but it was freezing. Please commend all the staff for a doing such a great job.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake in the hills, Illinois

Nice hotel!

Posted Mar 30, 2015
Pros: Breakfast!!
Cons: Microwave or fridge in room would be great.
Location: Illinois State Museum is FREE, everyone should check it out.
It was a good stay, we really enjoyed it. The room was nice, pool was good and the breakfast was great. I think a great deal for the money.
4 out of 5
Recommended
for Getaway With Friends
by kim from Highland

Fun time

Posted Mar 15, 2015 on Hotels
It was fine. We had our neighbors in a argument with was late at night. But very clean and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Perfect stay

Posted Feb 28, 2015
Very.nice staff. Clean hotel.., the beds were comfortable loved the amenities....I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from savannah georgia

Classy but affordable

Posted Feb 23, 2015
Nice place, they're well staffed, and very polite. I love forward to going back.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Springfield Hampton

Posted Feb 12, 2015 on Hotels
Stay here a lot